Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

Reset filters
S
Susanne O.
Rating: 4 out of 5
following a purchase from 05/01/2022
Looks wonderful, thank you.
Translated reviews
A
Andrea A.
Rating: 4 out of 5
following a purchase from 05/01/2022
The article seems to be in conformity with the order. It arrived very quickly after the order was placed. It is to offer, so I will be if it rained in a few days.
Translated reviews
S
SYLVIE E.
Rating: 4 out of 5
following a purchase from 03/01/2022
Hello, I am very satisfied, I recommend this site, product conforms to the description, reasonable rates, thank you!
Translated reviews
V
Véronique L.
Rating: 4 out of 5
following a purchase from 30/12/2021
Super lamp, nickel delivery, fast 👍👍👍👍
Translated reviews
A
Alexandra P.
Rating: 4 out of 5
following a purchase from 30/12/2021
Package received in time
Translated reviews
O
olivier M.
Rating: 4 out of 5
following a purchase from 30/12/2021
Thank you for your work
Translated reviews
M
melanie B.
Rating: 3 out of 5
following a purchase from 30/12/2021
Nice lamp. Too bad we can't see how it looks in the pictures. Fast order and delivery. Good supplements a little too many. But good it is manufactured in France.
Translated reviews
Response from Pictyourlamp.com
Hello, we're glad you like our product. Unfortunately, it is impossible for us to provide you with a preview of the result of your personalized lamp on our site. Our team will do its best to process each of your photos. If you would like to give us any additional information about the processing of your lamp, please go to the "additional details" section when you finalize your order.
If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to hear from you.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
F
Frédéric R.
Rating: 4 out of 5
following a purchase from 26/12/2021
I was missing the requested text but very nice
Translated reviews
M
Matteo B.
Rating: 4 out of 5
following a purchase from 26/12/2021
The charger broke rather quickly without much reason, but the frame is plexiglass is solid
Translated reviews
P
Paolina S.
Rating: 4 out of 5
following a purchase from 25/12/2021
You receive your package quite quickly, good quality, I recommend.
Translated reviews
C
Castellon M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good work
Translated reviews
I
Ime V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
F
Fabrice B.
Rating: 3 out of 5
following a purchase from 23/12/2021
I'm very pleased with the service and the quality of the product.
Translated reviews
Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. Unfortunately the delivery time is beyond our control.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
S
Sylvie B.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
Translated reviews
C
Célénie L.
Rating: 4 out of 5
following a purchase from 20/12/2021
The product was very well packed and therefore protected and up to my expectations in terms of light, connections, tactility of the base. A little disappointed with the image of the lamp which was not very clear, and the price which is still quite high.
Translated reviews
M
Marie-Thérèse V.
Rating: 3 out of 5
following a purchase from 17/12/2021
Disappointed by the rendering!
Translated reviews
V
Vadim F.
Rating: 3 out of 5
following a purchase from 21/12/2021
The did not arrive quite timely. Although it was ordered by express.express shipping was also paid.
Translated reviews
E
Eve V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Fast and efficient service. Very happy with my purchases
Translated reviews
M
Marvin G.
Rating: 4 out of 5
following a purchase from 21/12/2021
Delivered quickly and in good condition :)
Translated reviews
C
Christophe R.
Rating: 4 out of 5
following a purchase from 18/12/2021
Hello. I've been using it for a while now and it's a good idea to keep it up to date with the latest developments in the field.
Translated reviews
B
Björn S.
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything fine, good quality
Translated reviews
M
Monique G.
Rating: 4 out of 5
following a purchase from 19/12/2021
Very nice. But it would be nice to see a preview of the finished model with the photo.
Translated reviews
C
Charlotte L.
Rating: 4 out of 5
following a purchase from 16/12/2021
I ordered two photo lamps, one personalized and one "my name is groot". The personalized lamp is superb but the glass of groot only fits half way into the white base.
Translated reviews
C
Carine R.
Rating: 4 out of 5
following a purchase from 19/12/2021
Good product
Translated reviews
C
Claudia P.
Rating: 4 out of 5
following a purchase from 15/12/2021
Great quality! And the customer service is impeccable. I recommend it. Thank you lampephoto!
Translated reviews
L
Laurence H.
Rating: 3 out of 5
following a purchase from 19/12/2021
Very nice lamp but it is damaged in the corner
Translated reviews
Response from Pictyourlamp.com
Hello,
as agreed by e-mail, we have replaced your lamp. A little feedback would be great!
We are very sorry for the inconvenience.
Best regards,
Lisa from Lampephoto.fr
P
Patricia J.
Rating: 4 out of 5
following a purchase from 18/12/2021
The lamp arrived well and the photo is conform. Very nice product. A small drawback, the cutting of the plexi is not very clear everywhere. I'm really happy with my purchase and I highly recommend this site.
Translated reviews
F
Florence O.
Rating: 4 out of 5
following a purchase from 15/12/2021
The lamp was perfect but no box to offer just wrapped in bubble wrap that wasn't great!
Translated reviews
E
Eliane G.
Rating: 4 out of 5
following a purchase from 17/12/2021
I am very pleased with the service and the quality of the product. I am very pleased with the quality of the product and the quality of the service.
Translated reviews
N
nicolas B.
Rating: 3 out of 5
following a purchase from 18/12/2021
The order was easy to place and the delivery was very fast. It's a pity that the alarm clock consumes the batteries at a crazy speed
Translated reviews
Response from Pictyourlamp.com
Hello,
following our exchanges, the problem was with the batteries, not the alarm clock. It would be great if you could change your mind.
Have a nice day,
Lisa from Lampephoto.fr
C
Christine F.
Rating: 3 out of 5
following a purchase from 18/12/2021
Disappointed on the photo scratched and not the charger that the wire😞 Otherwise fast delivery.
Translated reviews
Response from Pictyourlamp.com
Hello,
Please contact us by e-mail at [email protected], so that we can work out an arrangement for the lamp. As for the USB adapter, it is not supplied with the lamp.
Have a nice day,
Lisa from lampephoto.fr
A
Anne-Lise G.
Rating: 4 out of 5
following a purchase from 09/12/2021
The lamp is as I expected, the silhouettes are very clear. It's a nice gift to offer
Translated reviews
T
Thibaut D.
Rating: 4 out of 5
following a purchase from 17/12/2021
Top
Translated reviews
A
Antoine V.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very nice surprise the photo lamp! The image was well reworked and adjusted as agreed upon at the time of the order; this shows the group's benevolence towards its customers. A quality job! However, it seems that I had taken a lighted base with batteries, but it does not light up if it is not plugged into an outlet despite the presence of these batteries... I wanted to avoid the presence of this cable. Kind regards
Translated reviews
V
Vanda G.
Rating: 4 out of 5
following a purchase from 17/12/2021
Very nice lamp. I was afraid not to have it in time for Christmas but it was delivered very quickly I just regret that the figure is not in glass
Translated reviews
Y
YOLANDE H.
Rating: 4 out of 5
following a purchase from 16/12/2021
I am very happy with my two lamps, but the one with 5 circles, 4 photos, too bad that the light does not project to the top of the lamp... I recommend this site, because very simple to customize our lamps...
Translated reviews
L
Lars S.
Rating: 4 out of 5
following a purchase from 17/12/2021
Super run gladly again
Translated reviews
C
Catherine J.
Rating: 4 out of 5
following a purchase from 17/12/2021
Beautiful
Translated reviews
L
Laetitia R.
Rating: 3 out of 5
following a purchase from 17/12/2021
I ordered 3 lamps. When I received my order I only had 2 in my package. I am looking in vain for a phone number to contact you but no one answers the phone. I sent an email as this is the only way we can reach you. They sent me back the missing lamp and when I unpacked it was missing the base. So I had to again make a mail. The result is that no one got their gift on time and I had to buy another gift while waiting to get my photo lamp.
Translated reviews
Response from Pictyourlamp.com
Hello, we apologize for this inconvenience. We hope to have satisfied you despite this rare error. If you encounter any further problems, please do not hesitate to contact us again by e-mail at [email protected].
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
F
Fabrice F.
Rating: 4 out of 5
following a purchase from 15/12/2021
Fast delivery, only one oversight at the order level, but very quickly solved, very professional
Translated reviews
We use cookies for audience measurement and improving user experience.