Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

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C
Christelle D.
Rating: 4 out of 5
following a purchase from 09/12/2021
Superb
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Rodrigues M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good
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Sabrina M.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very good quality
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Chabrier G.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very nice rendering, the lamp is very pretty
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jean-michel B.
Rating: 4 out of 5
following a purchase from 09/12/2021
I'm very happy with the result, the only downside is that the frame doesn't fit very well on the base and it can fall off quickly
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Valérie B.
Rating: 4 out of 5
following a purchase from 07/12/2021
Super happy with my lamp. Very good site. Fast and arrived without breakage. I recommend
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Wilfrid D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Very nice photo lamp. Nice colors. Thanks
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Yulia F.
Rating: 4 out of 5
following a purchase from 07/12/2021
it's a very nice product but sadly, it arrived damaged.
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Mickael L.
Rating: 3 out of 5
following a purchase from 24/11/2021
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
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Response from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Best regards,
Lisa from lampephoto.fr
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NATACHA G.
Rating: 3 out of 5
following a purchase from 06/12/2021
Very nice photo print but a little disappointed with the quality and lightness of the product. I hope this gift will still make an impact
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Anne marie B.
Rating: 4 out of 5
following a purchase from 07/12/2021
Nice lamp but it's for a Christmas gift, hope it will please.
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angelique D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Satisfied with my order. Thank you photo lamp
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SANDRINE R.
Rating: 4 out of 5
following a purchase from 06/12/2021
Nice lamp, nice effect but still very expensive for what it is
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Bruno D.
Rating: 4 out of 5
following a purchase from 06/12/2021
Good product and very fast
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Angelique D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Very nice and practical, the colors are nice, we can change them in short great gift to do
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christine D.
Rating: 4 out of 5
following a purchase from 06/12/2021
Fast and product as described
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laurent L.
Rating: 4 out of 5
following a purchase from 05/12/2021
fast and accurate delivery
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Dominique G.
Rating: 3 out of 5
following a purchase from 04/12/2021
Big problems between the plexi plates and the lighting supports. The plates do not fit in all the supports and one plate (magic hat) only fits on the wooden support. The diversity of the supports purchased has allowed us to find compromises in terms of functioning, to the detriment of an inter-changeability allowing the rotation of plates in different rooms. A bevel on the base of the plates entering the slots of the supports would be very useful, as realized on plates bought on a Christmas market and coming from the same sign according to the publicity provided.
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order.
I've made some enquiries about your problem and I don't see any trace of your complaint. Please note that the slots in our different bases are not the same size, so they can't accommodate the same plates. When you buy, be careful to choose the plate you want to match the base. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
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Anaïs V.
Rating: 4 out of 5
following a purchase from 04/12/2021
Very good and beautiful lamp and in good condition
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Virginie C.
Rating: 4 out of 5
following a purchase from 04/12/2021
I am very pleased with the quality of the product and the service. Product very well made.
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Isabelle G.
Rating: 3 out of 5
following a purchase from 05/12/2021
Nice lamp but no 3D at all A little disappointed
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Antoine A.
Rating: 4 out of 5
following a purchase from 03/12/2021
Super cool
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Jens C.
Rating: 4 out of 5
following a purchase from 03/12/2021
Mooi, degelijk, verzorgd. Het zou wel handiger zijn als je vooraf een soort van 3D had. Het was een gok, maar het verjaardagscadeau is prachtig. Snelle levering.
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Nathalie T.
Rating: 4 out of 5
following a purchase from 03/12/2021
Hello good quality price fast delivery
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Louis V.
Rating: 4 out of 5
following a purchase from 28/11/2021
Nice but compared to the pictures I thought we could see more pictures
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Yves S.
Rating: 4 out of 5
following a purchase from 02/12/2021
I can't give my opinion because it's a gift for Christmas.
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Armelle R.
Rating: 4 out of 5
following a purchase from 28/11/2021
Very nice products. Good quality/price ratio with very advantageous occasional offers.
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jerome P.
Rating: 4 out of 5
following a purchase from 02/12/2021
Ras
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Sabrina A.
Rating: 4 out of 5
following a purchase from 02/12/2021
Very nice effect
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Miguel B.
Rating: 3 out of 5
following a purchase from 02/12/2021
Engraving good, but the glass of the alarm clock all scratched...
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Response from Pictyourlamp.com
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
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Isabelle B.
Rating: 4 out of 5
following a purchase from 01/12/2021
Very nice lamp On the tree, the top photos are very poorly lit compared to the others, a bit of a shame
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Marie jo M.
Rating: 4 out of 5
following a purchase from 02/12/2021
corresponds to my expectations, fast delivery
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Philippe V.
Rating: 4 out of 5
following a purchase from 02/12/2021
Not much autonomy and lack of explanation of operation
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Clara M.
Rating: 4 out of 5
following a purchase from 02/12/2021
I'm very pleased with the service and the quality of the product. The only drawback is that the photo cannot be hooked to the support and is therefore in permanent balance, but the quality of the engraving is correct.
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Vanessa H.
Rating: 4 out of 5
following a purchase from 02/12/2021
Fast delivery!
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Kristin H.
Rating: 3 out of 5
following a purchase from 01/12/2021
The picture is top, Only is unfortunately leuchtsokel broken. Since you wait a good quality
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Claudia S.
Rating: 4 out of 5
following a purchase from 01/12/2021
Absolutely fantastic work👌
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justine D.
Rating: 3 out of 5
following a purchase from 01/12/2021
I took the lamp with the tree and received the lamp with a piece of leaf from the tree.
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Response from Pictyourlamp.com
Good day to you,
Following our email exchange, we hope you are satisfied with the replacement of your lamp. A small change to your review would be great.
Have a nice day,
Lisa from lampephoto.fr
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Thallinger J.
Rating: 4 out of 5
following a purchase from 30/11/2021
Well received and very good work I highly recommend to everyone 👍
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Gaelle M.
Rating: 3 out of 5
following a purchase from 30/11/2021
I would like to thank you very much for your excellent service. I will recommend you to my friends and family.
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience, but delivery is not our responsibility. We hope you enjoyed the lamp.
have a nice day,
Lisa from lampephoto.fr