Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

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L
Laurent A.
Rating: 4 out of 5
following a purchase from 19/10/2021
Quality product but the basic stand seems a bit fragile
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Julie V.
Rating: 3 out of 5
following a purchase from 15/10/2021
A little disappointed. I didn't get the gift wrap that I paid for (refunded) to give, not great and a very visible label.
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Response from Pictyourlamp.com
Hello, following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight. Our procedure is to refund our customers for any oversight on our part, which we have done... We also sent you back a lamp.
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr
K
Karima R.
Rating: 4 out of 5
following a purchase from 05/10/2021
Good evening just the gift box on the corner it was well used
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Auriane R.
Rating: 3 out of 5
following a purchase from 06/10/2021
Very good product except regret that the image is not very clear otherwise nothing to say
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Response from Pictyourlamp.com
Hello,
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr
F
Floris D.
Rating: 4 out of 5
following a purchase from 27/09/2021
The quality of the lamp is good as expected
C
Cindy D.
Rating: 4 out of 5
following a purchase from 26/09/2021
Very happy with my purchase received in 24 hours. It was a pleasure to work with.
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Laurence B.
Rating: 4 out of 5
following a purchase from 18/09/2021
Crushed gift box Delivery not respected Package left at a relay point and not at home
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Véronique D.
Rating: 4 out of 5
following a purchase from 13/09/2021
Super lamp. identical to the catalog. model chosen well reported on the lamp. received in very good condition and especially quickly
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Sandra P.
Rating: 4 out of 5
following a purchase from 09/09/2021
Everything top, shipping a little later than specified, but at the moment yes normal,
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Viatcheslav S.
Rating: 4 out of 5
following a purchase from 09/08/2021
The lamp is OK, but the remote control does not work.
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Jennifer B.
Rating: 4 out of 5
following a purchase from 19/08/2021
Very nice rendering
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Marie Therese C.
Rating: 3 out of 5
following a purchase from 07/08/2021
The photo rendering is a bit distorted compared to the original
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr
J
Julien C.
Rating: 4 out of 5
following a purchase from 06/08/2021
Very good site and multiple choices. Ideal to offer or to please oneself. The delivery is very fast.
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Jeremy B.
Rating: 4 out of 5
following a purchase from 27/07/2021
Very nice product my wife was very happy
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Priscilia L.
Rating: 3 out of 5
following a purchase from 15/07/2021
Nothing to say about the item but for the shipping I got screwed paying 9€ more for delivery to have the item under 24h and it arrived a week later 😒
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Response from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr
M
Muriel A.
Rating: 4 out of 5
following a purchase from 12/07/2021
perfectly
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andrénia M.
Rating: 4 out of 5
following a purchase from 05/07/2021
I have received the product and it is very well received. It is very good.
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DAVID G.
Rating: 3 out of 5
following a purchase from 11/06/2021
Lack of finish on the outside cutouts. It's a shame because the engraving is great !
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Sarah P.
Rating: 4 out of 5
following a purchase from 05/06/2021
Very nice product, too bad it doesn't light up much
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Emilie C.
Rating: 4 out of 5
following a purchase from 10/06/2021
I think it's a shame to pay so much for a delivery in 24 hours when it's received 3 days later. But the lamp is beautiful.
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Eulalie S.
Rating: 4 out of 5
following a purchase from 03/06/2021
A quality product, delivered on time. I recommend it.
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Valentina M.
Rating: 4 out of 5
following a purchase from 02/06/2021
fast and efficient shipping! well done!
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christine J.
Rating: 3 out of 5
following a purchase from 28/05/2021
beautiful product
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Raphaël B.
Rating: 4 out of 5
following a purchase from 25/05/2021
Quality product satisfied and delivery time respected I recommend
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Sébastien G.
Rating: 4 out of 5
following a purchase from 26/05/2021
Thank you for your speedy delivery despite the covid 19 and it's super pretty. The package arrived in very good condition thank you
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Clara B.
Rating: 4 out of 5
following a purchase from 26/05/2021
Super
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Emilie B.
Rating: 4 out of 5
following a purchase from 25/05/2021
I'm going to order for Father's Day. Responsive and good job.
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Valerie H.
Rating: 3 out of 5
following a purchase from 26/05/2021
Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved
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William L.
Rating: 4 out of 5
following a purchase from 25/05/2021
Very happy I recommend Lampephoto.fr
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Sam H.
Rating: 4 out of 5
following a purchase from 24/05/2021
Received quickly and works very well serious site
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monique P.
Rating: 3 out of 5
following a purchase from 24/05/2021
I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.
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Response from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
M
Mickaël M.
Rating: 3 out of 5
following a purchase from 23/05/2021
The lamp was well received and well made. I do not put the best note because it arrived with scratches.
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
J
Julien D.
Rating: 4 out of 5
following a purchase from 22/05/2021
Nice product that meets my expectations, fast delivery.
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Jordan R.
Rating: 4 out of 5
following a purchase from 23/05/2021
When I received my package I saw them on the ground while it is a rather fragile object fortunately it was not broken, otherwise super beautiful as product
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Philippe L.
Rating: 4 out of 5
following a purchase from 23/05/2021
Product that meets my expectations and fast delivery
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Morgane H.
Rating: 4 out of 5
following a purchase from 21/05/2021
It's really beautiful, thank you again.
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Mathieu C.
Rating: 4 out of 5
following a purchase from 20/05/2021
Very good product, just missing the wireless phone charger function
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Taoufik M.
Rating: 4 out of 5
following a purchase from 19/05/2021
Efficient, fast manufacturing and delivery. I recommend it.
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Yohan V.
Rating: 3 out of 5
following a purchase from 11/05/2021
I'm happy with the result, the heart shaped photo but it's a shame that the light doesn't illuminate the whole heart shape
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Response from Pictyourlamp.com
Hello,
You can change the brightness with the remote control, which allows you to brighten or dim the lamp.
have a nice day,
Lisa from lampephoto.fr
D
David L.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello first purchase and very satisfied with the photo frame with the effigy of my son who has more enormously to his mother darling thank you and I do not hesitate to recommend your range of product
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