Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

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Nadine H.
Rating: 3 out of 5
following a purchase from 19/05/2021
I have received my order and I am very pleased with the service.
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Christophe A.
Rating: 4 out of 5
following a purchase from 19/05/2021
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Cécilia C.
Rating: 3 out of 5
following a purchase from 16/05/2021
I put 3 stars because of the delivery because the package I received was in bad condition. The box was open and torn. I would recommend this gift idea but the reception of the parcel leaves something to be desired. I would recommend this gift idea but the reception of the package leaves me wanting more.
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Response from Pictyourlamp.com
Hello,
we're sorry about the problem you had with the delivery, which is unfortunately out of our hands. However, we are very pleased that you liked the lamp.
have a nice day,
Lisa from lampephoto.fr
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Romain T.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello, I do not put 5 stars because I did not receive the base ordered and I was not notified. However the product is of very good quality.
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Thierry L.
Rating: 3 out of 5
following a purchase from 16/05/2021
The screen print is a little light and too bad it's plastic!!!
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order.
I've done some research into your problem and I don't see any record of your complaint. You can contact us at [email protected] with a simple photo to confirm the light engraving problem and we will return your order to you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
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Nathalie G.
Rating: 4 out of 5
following a purchase from 15/05/2021
Very good product fast delivery
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eric J.
Rating: 3 out of 5
following a purchase from 04/05/2021
I thought that the picture was reproduced in color. However, it is not. The reproduction is not faithful to reality 😔 Too bad!!!...
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Response from Pictyourlamp.com
Hello,
as indicated on our site, the photo is not in color, but in black and white. It's the LEDs that give your lamp color as well as light.
Have a nice day,
Lisa from lampephoto.fr
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Serghei P.
Rating: 3 out of 5
following a purchase from 01/05/2021
I thought it was glass (crystal)
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christelle R.
Rating: 4 out of 5
following a purchase from 08/05/2021
Fast and very nice, the 5th star is lost because of the transport ... even if it is not their fault directly
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Roy H.
Rating: 4 out of 5
following a purchase from 07/05/2021
👍🏻
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Isabelle D.
Rating: 4 out of 5
following a purchase from 08/05/2021
Very fast delivery. Photo broken but new shipment quickly. Satisfied with the result.
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PAULINE V.
Rating: 4 out of 5
following a purchase from 06/05/2021
Pretty never good
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Amine H.
Rating: 4 out of 5
following a purchase from 06/05/2021
The only negative point is the lighting which for me is a little light
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Sébastien D.
Rating: 4 out of 5
following a purchase from 06/05/2021
Beautiful realization
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Fortune Danielle M.
Rating: 4 out of 5
following a purchase from 26/04/2021
I really liked it, everything is perfect and I would order more
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Sophia K.
Rating: 4 out of 5
following a purchase from 04/05/2021
Well
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Ciro S.
Rating: 3 out of 5
following a purchase from 04/05/2021
You can do more the article arrived broken unfortunately
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Xavier B.
Rating: 4 out of 5
following a purchase from 02/05/2021
I am very happy
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Oscar M.
Rating: 4 out of 5
following a purchase from 03/05/2021
The product arrived on time, product equal as described during the purchase, I recommend for an alternative gift you soliti...
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Florian G.
Rating: 4 out of 5
following a purchase from 03/05/2021
Thank you, it's very well done on your part.
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virginie P.
Rating: 4 out of 5
following a purchase from 02/05/2021
Great. The gift was very much appreciated
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Christof D.
Rating: 4 out of 5
following a purchase from 01/05/2021
Goede service
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Sébastien L.
Rating: 4 out of 5
following a purchase from 29/04/2021
The product was well preserved. The result and the impeccable delivery
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erik S.
Rating: 4 out of 5
following a purchase from 29/04/2021
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Léna B.
Rating: 4 out of 5
following a purchase from 25/04/2021
I am very pleased with the quality of the lamp, although they made a mistake with the base in the first order, the communication with them was perfect! And I received the right base in a very good time.
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Erika S.
Rating: 4 out of 5
following a purchase from 21/04/2021
Very happy with the product
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Michaela B.
Rating: 4 out of 5
following a purchase from 18/04/2021
It turned out great
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Astrid P.
Rating: 3 out of 5
following a purchase from 16/04/2021
Top
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Gordana G.
Rating: 4 out of 5
following a purchase from 15/04/2021
Very fast delivery and very beautiful
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Martijn P.
Rating: 3 out of 5
following a purchase from 14/04/2021
De aangegeven levertijd klopt niet wacht al 2 weken op de lamp hoop dat hij voor moederdag wel geleverd word
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Anais P.
Rating: 4 out of 5
following a purchase from 06/04/2021
Order as requested very nice pictures
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Jean-François F.
Rating: 4 out of 5
following a purchase from 01/04/2021
It's a pity that there is no larger format, I would have liked it.
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Chloe D.
Rating: 4 out of 5
following a purchase from 21/03/2021
Nice lamp, I just thought the picture would be more visible
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Laetitia Q.
Rating: 4 out of 5
following a purchase from 26/02/2021
Very nice product, the result is exactly what I expected
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Gérald T.
Rating: 4 out of 5
following a purchase from 19/02/2021
Package received on time. Well packed and well protected. Good rendering of the photos and luminous base that works by cable or battery. Very satisfied only with a few mini splinters on the edges.
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Pascaline R.
Rating: 3 out of 5
following a purchase from 12/02/2021
But I think it's a shame you don't put the batteries in with...
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Response from Pictyourlamp.com
Hello, we're sorry about this misunderstanding.
We try to make it as clear as possible on our site. Our cradles with USB connection are supplied with a cable, and we also offer batteries for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Alan L.
Rating: 4 out of 5
following a purchase from 11/02/2021
All right.
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Bruno J.
Rating: 4 out of 5
following a purchase from 11/02/2021
Quality product and meets my expectations However, the GLS delivery leaves something to be desired. Shift the delivery and put the package in the mailbox. Not even ringing the doorbell
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BERTRAND L.
Rating: 4 out of 5
following a purchase from 10/02/2021
Super Not disappointed thank you
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Jelle V.
Rating: 4 out of 5
following a purchase from 07/02/2021
Nice gift, delivery was a tad late. Butterfly still very happy with it.