Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

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Lana L.
Rating: 4 out of 5
following a purchase from 01/02/2021
All right, even better than mine, level of nesting.
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Dominique D.
Rating: 4 out of 5
following a purchase from 04/02/2021
Delighted and happy thank you
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Filipe A.
Rating: 4 out of 5
following a purchase from 04/02/2021
I am satisfied with my package
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Sarah D.
Rating: 3 out of 5
A little bit sad, it was a Valentine's Day gift is small deception at the opening, there are flaws and blows 😰. The delivery was fast, the impression of imagine is well framed.
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Response from Pictyourlamp.com
Hello, we are sorry for this inconvenience. Nevertheless, did you remove the protective plastic film which, when kept, gives a scratched effect to the plate. If despite everything, there are defects on your plate, send us photos to [email protected], we will try to solve your problem. Sincerely, Thomas de lampephoto.fr
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Jean-Louis B.
Rating: 4 out of 5
following a purchase from 27/01/2021
Lamp and photo as described on the site Delivery within 4 days in Belgium I recommend this supplier
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Helene L.
Rating: 4 out of 5
following a purchase from 31/01/2021
Very happy but the support does not work with the cable otherwise my husband was very happy thank you.
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Elodie A.
Rating: 4 out of 5
following a purchase from 30/01/2021
The lamp is beautiful. And my 3-year-old son is so happy
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MariaGrazia M.
Rating: 4 out of 5
following a purchase from 27/01/2021
For a first order I am very happy
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Priscilla G.
Rating: 4 out of 5
following a purchase from 10/01/2021
There is dice moment when we want to turn it on it flashes red and its off, otherwise very very good quality, I recommend
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Emmanuel C.
Rating: 3 out of 5
following a purchase from 11/01/2021
The package arrived safely, I'm waiting to give it to my sweet wife for Valentine's Day.
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Amandine S.
Rating: 3 out of 5
following a purchase from 13/12/2020
Not very satisfied with the speed of delivery but the product conforms to the description on the site on this point nothing to complain about.
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. Unfortunately the delivery time is beyond our control.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
A
angelique D.
Rating: 4 out of 5
following a purchase from 16/11/2020
It was my first order. Satisfied with my purchase
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Bruno C.
Rating: 4 out of 5
following a purchase from 11/12/2020
The rendering is nice with the light. Only negative point: the plate moves in the housing. Some options that could be nice on the box: - turning off the lamp without having to go around all the lights - several alarm rings
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Anne Sophie R.
Rating: 4 out of 5
following a purchase from 19/12/2020
super nice and fast
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Ecoiffier M.
Rating: 4 out of 5
following a purchase from 12/12/2020
Nothing to say
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Isabelle C.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very satisfied and fast delivery times met
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/11/2020
Very nice product. However I need a clearer explanation for the use of the base because I offered the product and on both orders a smoke base.
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natacha D.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very nice but I had sent a picture and they chose to put only faces. While I wanted the picture as it was
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Magalie C.
Rating: 4 out of 5
following a purchase from 10/12/2020
Very satisfied
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Lucie P.
Rating: 4 out of 5
following a purchase from 12/12/2020
Very nice and affordable lamp
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Patricia H.
Rating: 4 out of 5
following a purchase from 16/11/2020
Very good value for money
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Patrick D.
Rating: 4 out of 5
following a purchase from 17/12/2020
Very well pleased is delivered nickel
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Virginie V.
Rating: 4 out of 5
following a purchase from 08/12/2020
Satisfied with my order
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Florence C.
Rating: 4 out of 5
following a purchase from 20/12/2020
delivery a little long order on 20/12 received on 29/12 in belgium .
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thierry R.
Rating: 4 out of 5
following a purchase from 08/12/2020
Pay attention from the departure of the parcel until the arrival because received with a small corner of breakage.
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Maryse B.
Rating: 4 out of 5
following a purchase from 12/11/2020
Conforming article, quickly received in a neat package
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Sarah C.
Rating: 4 out of 5
following a purchase from 13/11/2020
I didn't get the connecting wire to put it in the socket that's yours.
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Marie-Martine L.
Rating: 4 out of 5
following a purchase from 14/12/2020
Delighted little girl. That's the main thing.
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Valerie J.
Rating: 3 out of 5
following a purchase from 03/12/2020
Not bad result but I expected better... not wahou....
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Response from Pictyourlamp.com
Hello, we are sorry that you are not entirely satisfied with your order. We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please don't hesitate to contact us again at [email protected] , we'll be delighted to talk to you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Y
Yoan D.
Rating: 3 out of 5
following a purchase from 16/12/2020
Damaged base that didn't fit in there. I had to drill down. Too bad because the picture is beautiful
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Response from Pictyourlamp.com
Hello, we're glad you like the image but we're sorry for the inconvenience. I've made some inquiries about your problem and I don't see any trace of your complaint. You can contact us at [email protected] with a simple photo to confirm the size problem and we will send you back your order or a new base of course.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Virginie D.
Rating: 4 out of 5
following a purchase from 29/11/2020
Pretty very nice as gifts Just that by specifying the 1st photo I thought she will be up is that her going from the oldest to the youngest
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Samantha H.
Rating: 4 out of 5
following a purchase from 08/12/2020
Satisfied with my article for that, nothing to say about respecting what I wanted. However I remove a star for the delivery gls which is not at all to recommend
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gerard P.
Rating: 4 out of 5
following a purchase from 15/12/2020
product conforms to the description. some failures in the communication on the tracking of the package.
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Colette F.
Rating: 4 out of 5
following a purchase from 27/11/2020
Very happy with my purchases Very serious.
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Stephanie M.
Rating: 3 out of 5
following a purchase from 29/11/2020
Order shipped quickly correct quality I put that 3 stars because on a lamp the case with deteriorated batteries
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Response from Pictyourlamp.com
Hello, I'm delighted that you like your order but I'm sorry because I can't see any exchange with customer service on this subject. Our bases are guaranteed for 1 year. If you have received a damaged base, simply let us know and we will replace it. Please come back to us at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
M
Manon T.
Rating: 3 out of 5
following a purchase from 22/11/2020
Well apart from the delivery where the package was thrown to me and in the rain all day while there were people to receive it.
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Response from Pictyourlamp.com
Hello, we are sorry for this abnormal delivery, unfortunately it is beyond our control.
With all our apologies for the inconvenience, I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Pierre-Julien D.
Rating: 3 out of 5
following a purchase from 22/12/2020
Good logistics, good quality. 2 small remarks: I thought I would have a better quality of photo, up close it seems a little pixelated to me. It's also a pity that we are not given the choice to "center" the photo as we wish during the conception! Anyway, the proposed product is great as a gift idea!
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Response from Pictyourlamp.com
Hello, we're delighted that you like our product. As far as the quality of the photos is concerned, we do our best to process them as well as possible. Please come back to us at [email protected] with a simple photo to check the problem and we'll send you your order.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Isabelle N.
Rating: 4 out of 5
following a purchase from 21/12/2020
Very nice realization which made its effect! The downside...the late delivery by GLS.
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carole S.
Rating: 4 out of 5
following a purchase from 14/12/2020
Copy that. Nice engraving. Stylish with the play of light. Thank you
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Lucas L.
Rating: 4 out of 5
following a purchase from 08/12/2020
Really super nice.
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