Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 3 and 4 stars

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Laetitia A.
Rating: 4 out of 5
following a purchase from 05/12/2020
I am very satisfied, in line with my expectations thank you.
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Tina B.
Rating: 4 out of 5
following a purchase from 03/12/2020
Super happy with the package and the result
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blandine M.
Rating: 3 out of 5
following a purchase from 01/12/2020
Doesn't look as good as I thought it would, I'm a little disappointed.
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Laurence D.
Rating: 4 out of 5
following a purchase from 01/12/2020
Nice products!
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damien L.
Rating: 4 out of 5
following a purchase from 09/11/2020
Pleasant surprise when I receive my order exactly as I ordered excellent quality.
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Jluc D.
Rating: 4 out of 5
following a purchase from 06/11/2020
Tres beau !!
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Tony N.
Rating: 4 out of 5
following a purchase from 16/09/2020
I am very satisfied with my order and I received it within the time limit, frankly I am very pleased with the way it went down.
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Emilie B.
Rating: 4 out of 5
following a purchase from 02/07/2020
Product as described. The rendering is very nice and the lighting is pleasant. I recommend it.
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Julien B.
Rating: 4 out of 5
following a purchase from 01/07/2020
The photo is very beautiful, the text is legible and well placed. This is a great gift to give! Maybe take a good light base to illuminate the whole photo but the basic one does the job!
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CONCHITA L.
Rating: 4 out of 5
following a purchase from 23/06/2020
Everything is smooth and immediate shipment with fast delivery. The only little hitch is the lack of packaging for my product, which must be purchased in bulk as is at the base.
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Jennyfer G.
Rating: 4 out of 5
following a purchase from 21/06/2020
Quick and easy ordering and as on request I recommend without any problem
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Laetitia G.
Rating: 4 out of 5
following a purchase from 16/06/2020
Original gift that worked. I recommend fast delivery and well packed.
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Amandine T.
Rating: 3 out of 5
following a purchase from 14/06/2020
Average, the plexis of my lamp very badly cut! Otherwise the writing and the lighting no problem.
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Isabelle M.
Rating: 4 out of 5
following a purchase from 04/06/2020
Very pretty
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Fiona L.
Rating: 3 out of 5
following a purchase from 08/06/2020
Great gift for my aunt who was very happy and I was a little disappointed because in the picture it would have looked like glass and it's plexiglass but otherwise great.
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Response from Pictyourlamp.com
Hi, we're glad you like our product, but we're sorry about the misunderstanding. We try to make it as clear as possible on our site; all our plates are made of acrylic glass, not glass.
We hope to see you soon on our site for new orders.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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vanessa H.
Rating: 4 out of 5
following a purchase from 04/06/2020
Very good product quality level price
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Doriane C.
Rating: 4 out of 5
following a purchase from 01/06/2020
Very fast delivery! Very satisfied! On the other hand small dissatisfaction for the remote control that I received broken...
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Chrystel L.
Rating: 4 out of 5
following a purchase from 24/05/2020
A great success. The photo and the lamp are of very good quality. A very original gift.
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Vanessa F.
Rating: 4 out of 5
following a purchase from 25/05/2020
Objects of good quality and well made. Only downside: delivery, parcel thrown in the yard.
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Response from Pictyourlamp.com
Hello, we're sorry about the special delivery. Indeed with the current restrictions, carriers must respect rules of contactless deliveries. Some deliverers abuse it and put the parcels anywhere. We maintain the pressure on the carriers consent like many e-merchants for a return to normal or at least more successful delivery procedures. We hope you will enjoy your lamp and that you will not hold us accountable for questionable final delivery methods despite the health crisis.
See you soon.
Best regards,
Thomas de Lampephoto.fr
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Candice D.
Rating: 4 out of 5
following a purchase from 22/05/2020
delivery and perfect lamp but sound of the base a little less. I recommend to offer super
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France Z.
Rating: 4 out of 5
following a purchase from 18/05/2020
Too bad I had asked for the inscription "Happy Father s Day" on it and it doesn't say "Happy Father s Day".
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Cindy G.
Rating: 4 out of 5
following a purchase from 19/05/2020
Fast, quality, nothing to complain about.
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Jennifer L.
Rating: 4 out of 5
following a purchase from 15/05/2020
I am very pleased with the service and the quality of the product. I will recommend your site to my friends.
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Dorothée S.
Rating: 4 out of 5
following a purchase from 14/05/2020
Nice quality but a little scratched
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Response from Pictyourlamp.com
Hello,
First of all, thank you for coming back. Have you removed the plastic film that protects the plate? It is transparent and can cause a scratchy appearance if not removed.
If this is not the case and your plate is damaged, please contact us at [email protected] with a picture and your order number and we will replace it.
We look forward to hearing from you,
Thomas de Lampephoto.fr
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Astrid K.
Rating: 4 out of 5
following a purchase from 14/05/2020
Super nothing to say
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Annabelle L.
Rating: 4 out of 5
following a purchase from 10/05/2020
Very nice result, photo well centered
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Marlène P.
Rating: 4 out of 5
following a purchase from 07/05/2020
Very nice! I'm happy with the rendering!
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Fabian B.
Rating: 3 out of 5
following a purchase from 04/05/2020
Well done.
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Nadège C.
Rating: 4 out of 5
following a purchase from 03/05/2020
Easy to use
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Ludovic L.
Rating: 4 out of 5
following a purchase from 05/04/2020
Not bad at all but I would have preferred the 16 base in white but you don't have it in stock any more
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jerome H.
Rating: 4 out of 5
following a purchase from 30/03/2020
Superb quality and works very well fast delivery
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Mickaël E.
Rating: 4 out of 5
following a purchase from 06/11/2019
The site is great, there's a lot to choose from except for the film on the glass which tends to peel off.
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Response from Pictyourlamp.com
Hello, Michael,
Thank you very much for your return which makes us very happy. Regarding the plastic film you're talking about, this is the protective film that needs to be removed. Once removed you will enjoy the full transparency of your lamp. Hoping to have helped you. Thank you for your order.
See you soon on our website.
Best regards,
Thomas de Lampephoto.fr
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Emilie M.
Rating: 4 out of 5
following a purchase from 24/11/2019
Nickel photo. Has difficulty to work with batteries, so on mains. Too bad
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sarah C.
Rating: 4 out of 5
following a purchase from 18/11/2019
very pleased
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Sandy R.
Rating: 4 out of 5
following a purchase from 26/02/2020
Very good and very fast, just a pity there are no instructions for use with the alarm clock base.
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audrey D.
Rating: 4 out of 5
following a purchase from 29/11/2019
Parcel received on time, fast delivery in spite of the foreigner
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Laura D.
Rating: 4 out of 5
following a purchase from 23/11/2019
Very satisfied. Works perfectly. Very well represented. Delivery carefully packed. Just too bad the speaker doesn't also speak French... otherwise nothing to complain about!
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Anne D.
Rating: 4 out of 5
following a purchase from 24/01/2020
Very well received within the deadline
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pascal M.
Rating: 4 out of 5
following a purchase from 29/11/2019
Fast delivery, very good quality product.
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Manon F.
Rating: 4 out of 5
following a purchase from 26/02/2020
Lamp in wood effect, in plastic but with a really beautiful design! My boyfriend is delighted!
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