The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
The product is great! But the delivery... paying for a 24h delivery on a Wednesday to receive the package only on Monday at the end of the day is not cool.Mo' son couldn't get his Gift on time.Thanks UPS.
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Kinou B.
Rating: 3 out of 5
following a purchase from 09/12/2024
I didn't receive the right batteries, and the holder with the hearts doesn't light up pink as stipulated. It vaguely follows the colors of the other holder with the photo, hardly perspectible. Disappointed
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FLORENT B.
Rating: 3 out of 5
following a purchase from 07/12/2024
The plates seem to be of good quality, but they don't fit the bases I bought on a lampephoto stand. On the stands and on the internet, they don't have the same bases.
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Serge V.
Rating: 3 out of 5
following a purchase from 03/12/2024
I'm a little disappointed 😞 because I ordered from you and other retailers offer the same item for even less.
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Jacques D.
Rating: 3 out of 5
following a purchase from 08/12/2024
When I ordered, I paid for a home delivery which did not take place.ups the only carrier who could not find my address. I had 3 messages announcing a delivery and a postponement.I ordered on Friday and was able to pick up my package 10 days later (commitment within 48 hours). Your answer is there is nothing we can do. I bought the base with a clock radio except that there is no radio.
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Rachel R.
Rating: 3 out of 5
following a purchase from 05/12/2024
Long delivery time, because of the driver
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isabelle C.
Rating: 3 out of 5
following a purchase from 05/12/2024
Perfect
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Marion P.
Rating: 3 out of 5
following a purchase from 05/12/2024
When I ordered my lamp, I was charged 2 times when I received only 1 lamp, otherwise the result of the lamp is top...!
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Yuna F.
Rating: 3 out of 5
following a purchase from 05/12/2024
Lampe Rayé disappointed
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Adeline D.
Rating: 3 out of 5
following a purchase from 03/12/2024
The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.
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nicolas A.
Rating: 3 out of 5
following a purchase from 30/11/2024
Disappointed by the rendering, just a print on Plexiglas.
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Sara C.
Rating: 3 out of 5
following a purchase from 28/11/2024
Well, order for a gift.
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Arthur A.
Rating: 3 out of 5
following a purchase from 27/11/2024
Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.
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Stephane L.
Rating: 3 out of 5
following a purchase from 22/11/2024
Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.
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Doreen H.
Rating: 3 out of 5
following a purchase from 21/11/2024
Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen
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Catherine B.
Rating: 3 out of 5
following a purchase from 18/11/2024
Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine
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Mercedes G.
Rating: 3 out of 5
following a purchase from 14/11/2024
The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.
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Carole B.
Rating: 3 out of 5
following a purchase from 11/11/2024
I thought the lamp would be a little bigger.
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Susanna M.
Rating: 3 out of 5
following a purchase from 26/10/2024
The lamp arrived ruined
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astrid P.
Rating: 3 out of 5
following a purchase from 24/10/2024
I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.
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Marie France B.
Rating: 3 out of 5
following a purchase from 28/09/2024
I think it looks too kitschy
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valerie G.
Rating: 3 out of 5
following a purchase from 30/09/2024
I was expecting to see the photo I had chosen in color which is a shame!!!!
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Nelson B.
Rating: 3 out of 5
following a purchase from 18/09/2024
Easy to use
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Eric F.
Rating: 3 out of 5
following a purchase from 12/09/2024
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
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Ghislaine B.
Rating: 3 out of 5
following a purchase from 04/09/2024
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
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Michèle L.
Rating: 3 out of 5
following a purchase from 26/08/2024
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
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Carole G.
Rating: 3 out of 5
following a purchase from 20/08/2024
Great item but delivery time not respected
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Jessica M.
Rating: 3 out of 5
following a purchase from 19/07/2024
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
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Evelyne P.
Rating: 3 out of 5
following a purchase from 01/07/2024
I'm sure the company is very good, but my photo wasn't sharp enough.
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Séverine F.
Rating: 3 out of 5
following a purchase from 13/06/2024
It's a shame during the day you can't see anything
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Julien B.
Rating: 3 out of 5
following a purchase from 07/05/2024
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
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Maeva G.
Rating: 3 out of 5
following a purchase from 15/04/2024
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
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David L.
Rating: 3 out of 5
following a purchase from 27/03/2024
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
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BRUNO G.
Rating: 3 out of 5
following a purchase from 16/03/2024
Satisfied
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Ophelie L.
Rating: 3 out of 5
following a purchase from 16/03/2024
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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Victor C.
Rating: 3 out of 5
following a purchase from 11/03/2024
Printing the photo I wanted to a print job .
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Camille R.
Rating: 3 out of 5
following a purchase from 01/03/2024
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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Marc L.
Rating: 3 out of 5
following a purchase from 16/02/2024
I waited too long for my order and the parcel arrived at another address? The lamp is very good
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Johann B.
Rating: 3 out of 5
following a purchase from 06/02/2024
Disappointed by the quality of the print on the lamp
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olivier S.
Rating: 3 out of 5
following a purchase from 08/02/2024
Beautiful lamp
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