The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Before giving a review, it would be nice to receive the package !!!!
Translated reviews
Response from Pieces Bateaux
Hello,
Your order was shipped on 12/11.
The delivery unfortunately took longer than normal.
It was delivered to the pickup point on 18/11.
You picked up your order on 20/11.
Remaining at your service.
Best regards.
J
Jean G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Shipping costs and the price of the part are twice as expensive, too bad because there is no reason for that.
Translated reviews
Response from Pieces Bateaux
Hello,
Although the part you ordered is small and light, we do not send by regular letter. For Corsica, we only offer tracked Colissimo shipments delivered against signature. In your case, the shipping cost was the same as the price of the part..
Best regards.
S
Sandra M.
Rating: 3 out of 5
following a purchase from 12/10/2024
Order still not received.
Translated reviews
Response from Pieces Bateaux
Hello,
Your order was shipped on October 30th. Given your destination in Polynesia, the delivery time may be 15 days.
Best regards.
P
Philippe L.
Rating: 3 out of 5
following a purchase from 04/09/2024
Good prices, a bit more expensive.
Translated reviews
C
CLEUTON F.
Rating: 3 out of 5
following a purchase from 02/09/2024
Excessive delivery time! An abnormally sized box just for a head gasket. Not justified.
Translated reviews
J
Jean-Marc L.
Rating: 3 out of 5
following a purchase from 19/08/2024
this part does not quite match the thread of the Suzuki/Honda fitting.
Translated reviews
R
remi P.
Rating: 2 out of 5
following a purchase from 29/07/2024
I waited 3 weeks for the ordered part and it arrived incomplete.
Translated reviews
C
christophe D.
Rating: 2 out of 5
following a purchase from 28/07/2024
The engine reservoir cap ordered does not have the correct diameter for my engine. Disappointment. I have the correct reference for my engine...
Translated reviews
Response from Pieces Bateaux
Hello, We have not received any information from you with the serial number of your engine. It is not possible to search for references on our site with the engine serial number. Please provide us with the model and serial number of your engine and we will provide you with the correct reference for the cap you need. Remaining at your service, Best regards.
L
Laurent R.
Rating: 3 out of 5
following a purchase from 23/07/2024
Hello, I would have liked to put the type of my boat directly on the corresponding parts.
Translated reviews
J
jean louis C.
Rating: 3 out of 5
following a purchase from 23/07/2024
Delivery really too long
Translated reviews
C
Constantino P.
Rating: 3 out of 5
following a purchase from 06/07/2024
You ask for my opinion while I have been waiting for my order since July 6, it's not serious while my last order placed a few months ago went well, I still give 3 stars because I think it's an employee who didn't do his job properly
Translated reviews
G
Gerard C.
Rating: 3 out of 5
following a purchase from 26/06/2024
some difficulties in identifying the correct product reference without a request for identification by phone and email. a downside, the connectivity does not match the advertised product
Translated reviews
J
Jm A.
Rating: 3 out of 5
following a purchase from 23/06/2024
the cap of the spray paint arrived broken
Translated reviews
H
henri C.
Rating: 3 out of 5
following a purchase from 10/05/2024
TOO LONG TO GET THE PART.
Translated reviews
V
vincent C.
Rating: 2 out of 5
following a purchase from 06/06/2024
I did not receive the order, the relay point has no package.
Translated reviews
M
michel T.
Rating: 3 out of 5
following a purchase from 17/05/2024
Hello, I have received my order, only small downside, I ordered a fuel filter for my Suzuki DF90A ref: 15410-87L00, and I received ref: 15410-88L00. It's a shame.
Translated reviews
A
andré S.
Rating: 3 out of 5
following a purchase from 23/05/2024
The system is average, I had to add a side screw to lock on the axis
Translated reviews
N
Nancy D.
Rating: 3 out of 5
following a purchase from 26/05/2024
Quick shipping, parts a bit expensive...
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2024
Impeccable delivery. But too many customs and shipping fees for a membrane and a spring.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2024
Delivery time, a bit long, excessive shipping costs,
Too bad because the part is okay
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2024
Why not send the parts via AMAZON as deliveries are free and faster. For AMAZON subscribers?
Thank you for your response.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/05/2024
Delivery too long
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2024
You are quick to deliver the items the only downside is when an item is unavailable for whatever reason it should be displayed in the catalog it has been more than two months since I placed the order and it is unacceptable
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2024
Does not correspond to my order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivery times quite long. The product does not fully match my order.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2024
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
Translated reviews
Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2023
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
Translated reviews
Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2024
Good service. Quality of the ordered product very mediocre
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2024
Still the problem suz010 that I couldn't find on my engine
Best regards
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2024
Delivery time much too long.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2024
I ordered a filter for the thermostat and received one that did not match the original reference nor the one on the packaging, that said return was handled by the merchant and refund was quite fast
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/02/2024
Delivery time too long
Translated reviews
Response from Pieces Bateaux
Hello,
Sorry that you were not satisfied with the delivery time of your order, but it was specified a 8-day supply time for the part you ordered.
Your order was shipped within 5 days.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivered quickly, the oil filter compatible with Yamaha F50 is slightly smaller than the original filter.
Translated reviews
Response from Pieces Bateaux
Hello,
We acknowledge your comment, but we have never had any issues with this filter model to date.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/01/2024
Expensive part, I ordered two thermostats and there were no seals included
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/01/2024
Package not delivered on time, and I ordered a Mercury water pump kit and not Tohatsu, the kit is adaptable and not original!
Translated reviews
Response from Pieces Bateaux
Hello,
You received a TOHATSU water pump kit because the MERCURY water pump kit was not available. It is not an adaptable kit as you indicate but indeed an original part. In case you may not know, your engine is manufactured by TOHATSU. These are the same parts 100% coming from the same factory. Only the label on the product is different.
Remaining at your service,
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2024
Compliance of the parts ok
but delivery a bit long for 2 screws of 10 grams.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/01/2024
Compliant with the order, however the shipping costs are very high for an order over 100 €
Translated reviews
Response from Pieces Bateaux
Hello,
Shipping costs are calculated based on the weight and volume of the items.
You ordered a fuel tank which is a relatively large part.
Today, transportation costs are increasing and to maintain the quality of our services, we do charge all transportation costs at cost price.
We remain at your service for any requests and wish you an excellent continuation.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2023
The depot is not the one chosen, I had to drive an hour round trip
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2023
Hello. The anodes and rings do not match the parts in place on the engine. Regards
Translated reviews
Response from Pieces Bateaux
Hello,
The anodes and rings delivered are those you ordered.
If they do not fit your engine, it simply means you need other references. Please provide us with the complete serial number of your engine and we can indicate the correct references.
Best regards.
We use cookies for audience measurement and improving user experience.
English 