The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.
Hello,
Thank you for leaving a review following your order, but we do not understand the problem. The package was shipped on 26/02, delivery was scheduled for 27/02 but postponed by 24 hours. The package was delivered on 28/02 after taking into account the instructions you communicated to the carrier. The 48-hour delivery is compliant.
We remain at your service. Best regards.
H
Henri D.
Rating: 3 out of 5
following a purchase from 29/12/2024
For a 5g part, the shipping costs are very, very expensive
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Response from Pieces Bateaux
Hello, Thank you for your feedback and we will look into offering a more economical solution for shipping small parts. Best regards.
M
Maxime P.
Rating: 3 out of 5
following a purchase from 13/01/2025
For the purchase of a part at €3, I paid €7 for shipping. Total €10 ..... No comments!!!
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Response from Pieces Bateaux
Hello,
Shipping costs are not calculated based on the price of the parts but according to their weight.
It is true that the ordered part weighs less than 100g but you chose DPD shipping, and this is the same for the 0 to 1kg range.
Best regards.
T
Terry L.
Rating: 3 out of 5
following a purchase from 02/01/2025
Excellent service, quick response. However, the parts received, particularly the fuel filter for the Suzuki decanter filter, are not at all on par with the original Suzuki parts. This is a low-quality adaptable part. I ended up cleaning the original one and reinstalled it. Too bad. Otherwise, very good site.
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Response from Pieces Bateaux
Hello,
Thank you for leaving a review following your order.
We are surprised by your observation regarding the quality of the filter.
We compared it with the Suzuki filter and found no difference.
We will send you the photos by email.
Best regards.
S
Soraya S.
Rating: 3 out of 5
following a purchase from 16/12/2024
for delivery it's terrible, I received the package on the 20th and I went to pick it up myself on December 30th at the depot knowing that I paid for delivery. There is nothing serious about all that.
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Response from Pieces Bateaux
Hello, We are sorry that you were not satisfied with the delivery service. We have informed the carrier of your dissatisfaction. Best regards.
L
Larre S.
Rating: 2 out of 5
following a purchase from 15/12/2024
To date, I still have not received my order. Maybe today???
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Response from Pieces Bateaux
Hello, Your order of 15/12 was shipped on 16/12. Colissimo informs us that the package could not be delivered to you on 21/12 and that you chose to pick up the package at a postal point. Remaining at your service.
S
Sebastien J.
Rating: 2 out of 5
following a purchase from 10/11/2024
Before giving a review, it would be nice to receive the package !!!!
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Response from Pieces Bateaux
Hello,
Your order was shipped on 12/11.
The delivery unfortunately took longer than normal.
It was delivered to the pickup point on 18/11.
You picked up your order on 20/11.
Remaining at your service.
Best regards.
J
Jean G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Shipping costs and the price of the part are twice as expensive, too bad because there is no reason for that.
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Response from Pieces Bateaux
Hello,
Although the part you ordered is small and light, we do not send by regular letter. For Corsica, we only offer tracked Colissimo shipments delivered against signature. In your case, the shipping cost was the same as the price of the part..
Best regards.
S
Sandra M.
Rating: 3 out of 5
following a purchase from 12/10/2024
Order still not received.
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Response from Pieces Bateaux
Hello,
Your order was shipped on October 30th. Given your destination in Polynesia, the delivery time may be 15 days.
Best regards.
P
Philippe L.
Rating: 3 out of 5
following a purchase from 04/09/2024
Good prices, a bit more expensive.
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Cleuton F.
Rating: 3 out of 5
following a purchase from 02/09/2024
Excessive delivery time! An abnormally sized box just for a head gasket. Not justified.
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Jean-Marc L.
Rating: 3 out of 5
following a purchase from 19/08/2024
this part does not quite match the thread of the Suzuki/Honda fitting.
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Remi P.
Rating: 2 out of 5
following a purchase from 29/07/2024
I waited 3 weeks for the ordered part and it arrived incomplete.
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Christophe D.
Rating: 2 out of 5
following a purchase from 28/07/2024
The engine reservoir cap ordered does not have the correct diameter for my engine. Disappointment. I have the correct reference for my engine...
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Response from Pieces Bateaux
Hello, We have not received any information from you with the serial number of your engine. It is not possible to search for references on our site with the engine serial number. Please provide us with the model and serial number of your engine and we will provide you with the correct reference for the cap you need. Remaining at your service, Best regards.
L
Laurent R.
Rating: 3 out of 5
following a purchase from 23/07/2024
Hello, I would have liked to put the type of my boat directly on the corresponding parts.
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Jean Louis C.
Rating: 3 out of 5
following a purchase from 23/07/2024
Delivery really too long
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Constantino P.
Rating: 3 out of 5
following a purchase from 06/07/2024
You ask for my opinion while I have been waiting for my order since July 6, it's not serious while my last order placed a few months ago went well, I still give 3 stars because I think it's an employee who didn't do his job properly
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Gerard C.
Rating: 3 out of 5
following a purchase from 26/06/2024
some difficulties in identifying the correct product reference without a request for identification by phone and email. a downside, the connectivity does not match the advertised product
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Jm A.
Rating: 3 out of 5
following a purchase from 23/06/2024
the cap of the spray paint arrived broken
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Henri C.
Rating: 3 out of 5
following a purchase from 10/05/2024
TOO LONG TO GET THE PART.
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Vincent C.
Rating: 2 out of 5
following a purchase from 06/06/2024
I did not receive the order, the relay point has no package.
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Michel T.
Rating: 3 out of 5
following a purchase from 17/05/2024
Hello, I have received my order, only small downside, I ordered a fuel filter for my Suzuki DF90A ref: 15410-87L00, and I received ref: 15410-88L00. It's a shame.
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André S.
Rating: 3 out of 5
following a purchase from 23/05/2024
The system is average, I had to add a side screw to lock on the axis
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Nancy D.
Rating: 3 out of 5
following a purchase from 26/05/2024
Quick shipping, parts a bit expensive...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2024
Impeccable delivery. But too many customs and shipping fees for a membrane and a spring.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/05/2024
Delivery time, a bit long, excessive shipping costs,
Too bad because the part is okay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2024
Why not send the parts via AMAZON as deliveries are free and faster. For AMAZON subscribers?
Thank you for your response.
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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/05/2024
Delivery too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2024
You are quick to deliver the items the only downside is when an item is unavailable for whatever reason it should be displayed in the catalog it has been more than two months since I placed the order and it is unacceptable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2024
Does not correspond to my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivery times quite long. The product does not fully match my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2024
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/04/2024
Order placed on 02/04, we are on 09/04, order still not received, impossible to track my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2023
Hello, I am a bit disappointed because the delivery person did not come to my home but left a notice in the mailbox, and on top of that, the customs fees I had to pay are excessive: over 184.00 euros, which makes me reluctant to order from you again; really sorry.
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Response from Pieces Bateaux
Hello, We are not responsible for tax rates. Your order was billed excluding taxes from us. Please note that the customs fees you paid are still lower than the French VAT of 20% which would have been 266 Euros in your case. We remain at your service.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2024
Good service. Quality of the ordered product very mediocre
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/03/2024
Still the problem suz010 that I couldn't find on my engine
Best regards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2024
Delivery time much too long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/02/2024
I ordered a filter for the thermostat and received one that did not match the original reference nor the one on the packaging, that said return was handled by the merchant and refund was quite fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/02/2024
Delivery time too long
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Response from Pieces Bateaux
Hello,
Sorry that you were not satisfied with the delivery time of your order, but it was specified a 8-day supply time for the part you ordered.
Your order was shipped within 5 days.
Best regards.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2024
Delivered quickly, the oil filter compatible with Yamaha F50 is slightly smaller than the original filter.
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Response from Pieces Bateaux
Hello,
We acknowledge your comment, but we have never had any issues with this filter model to date.
Best regards.
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