Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 412 published reviews
5 6 968 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2022
good nothing to say
thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Serious and fast thank you very much
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
Order a bit long a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Good service, correct product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2022
Nothing to say. Satisfied in every way.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Normal, ok that's cool
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Very serious, they asked me by email for the engine serial number to make sure they sent me the right parts.
I highly recommend this site if you are doing work on your engine regarding me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Very serious site, order received quickly, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
Very good service and website
Just the parts delay 3 weeks of waiting but informed very quickly about the delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
Easy order as long as you know the reference code of the part.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/04/2022
Order blocked with the carrier for 3 days for a strange reason. According to them, the site no longer works with the chosen pickup relay. More troublesome, product ordered of very poor quality (outboard motor circuit breaker).
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Response from Pieces Bateaux
Hello, following your message we contacted the carrier because the list of pickup points is not managed at our level but by a national network. We were informed that the package could not be delivered to the initial pickup point because it was unavailable. It is possible that some relays are in the process of ceasing activity or are under contract termination but still appear on the list, as there is a processing and update delay. A notice of suffering has been sent to the relay unit to schedule a new delivery to another available pickup point. The package was therefore delivered on 03/05. Regarding the quality of the product you mentioned, we are surprised as we have never received any negative feedback on this part. Remaining at your service, best regards, The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2022
Order and delivery are top-notch, nothing to say, super!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2022
I recommend this site, everything is OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2022
After a call one week later to find out when I would receive the parts, 3 days later they were at home
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
Very good product and fast shipping
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/04/2022
Part ordered on 10/04, received on 22/04.
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Response from Pieces Bateaux
Hello, Your order was processed on 11/4 with a supply of the part from the manufacturer. Due to the Easter weekend and public holidays in Alsace, your order could only be shipped on 19/4. We apologize for the inconvenience. Best regards, The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
Very good. But shipping and carrier could be cheaper and more flexible. Mondial Relay rather than Colissimo.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Responsiveness and quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2022
The delivery times are very good. Unfortunately for me, it’s not the right key that I received (not wide enough).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2022
High shipping costs for pickup at a relay point
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
Great, delivery quite fast and contacts okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Hello,
Like all pressed customers, a faster service would be a plus.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
All the parts I bought for my outboard motor (gasket; fuel filter; oils etc...) fit perfectly to my motor, it's great and fast delivery, ordered at the beginning of the week and delivered at the end.
Great, I hope it will be the same for my other orders
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2022
Order and delivery very fast in the case of the ordered part an additional precision would be welcome (for tohatsu 6-8 hp 2 and 4 stroke twin cylinders) Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
MATERIAL RECEIVED AT DEPOT AND NOT AT MY ADDRESS AS REQUESTED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2022
pieces arrived quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
super very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
the delivery date was not respected but satisfied with the products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2022
Parts conform to the description, fast shipping!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2022
Everything is perfect. I only took a tank cap and a seal.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Everything is fine, nothing to say about the quality of the fast and efficient service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Easy to find what you want. I find that it lacks product details (ref, quality, origin). Very serious because after ordering they asked me for the serial number of my engine to be sure to send me the right parts. Incredible for me, I loved it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2022
Very good site, complete I recommend
Just a bit expensive on some items
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