Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/07/2021 à 20h02 following a purchase from 23/07/2021

Hello I have already placed orders and very satisfied very professional regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2021 à 18h51 following a purchase from 22/07/2021

Technical request quick response order made received 3 days later

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/07/2021 à 15h28 following a purchase from 21/07/2021

Perfect shipping speed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/07/2021 à 07h37 following a purchase from 19/07/2021

Hello
The choice of parts is good, the delivery time is still a bit long! And delivery in two parts is not great especially spaced out by 1 day! Twice the sending relays!
Otherwise good hence the score of 4
Regards

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/07/2021 à 19h31 following a purchase from 19/07/2021

Part compliant and fast delivery times.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/07/2021 à 05h50 following a purchase from 08/07/2021

Very good, compliant, fast delivery and well packaged.
Good communication.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/07/2021 à 10h24 following a purchase from 21/06/2021

Part conforming to my wish, correct delivery time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2021 à 15h43 following a purchase from 07/07/2021

Hello, the delay is very good. Except that I did not receive the right part

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2021 à 09h28 following a purchase from 06/07/2021

Very good for boat parts service, but some issues with delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2021 à 11h09 following a purchase from 21/06/2021

VERY GOOD

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/07/2021 à 10h52 following a purchase from 29/06/2021

I ordered a part for Mercury on June 16 and received it on July 1, too slow

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Response from Pieces Bateaux Published on 06/07/2021

Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible, but Mercury is currently very delayed on delivery times.
Remaining at your service,
Best regards,
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/07/2021 à 15h35 following a purchase from 28/06/2021

The delay is good, the only small annoying detail is that I did not receive confirmation that my package was available at the pickup point for quicker retrieval.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/07/2021 à 15h29 following a purchase from 28/06/2021

very well received the right parts cheap

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2021 à 18h04 following a purchase from 25/06/2021

Order received as expected, information on delivery times would be welcome but otherwise nothing to complain about, the parts catalog is complete even for HB engines of another age. I will keep the address!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2021 à 13h30 following a purchase from 11/03/2021

difficult to find parts for old engines without all the engine references

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2021 à 09h33 following a purchase from 23/06/2021

Item as described and delivery times correct. I recommend!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/06/2021 à 16h25 following a purchase from 21/06/2021

Delivery as per order, correct prices, but delivery time too long (11 days)

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Acheteur Vérifié

Rating: 2 out of 5

Published on 25/06/2021 à 15h36 following a purchase from 21/06/2021

The packaging clearly leaves something to be desired, found the box opened by the handle of the ordered extinguisher. Used to online orders, the purchases were not protected at all. Too bad otherwise price and fast delivery, with good packaging 4-5 stars....

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Response from Pieces Bateaux Published on 29/06/2021

Hello,
We sincerely thank you for your feedback.
The opinion of our customers is very important for us to improve the quality of our service.
Remaining at your disposal,
Best regards,
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2021 à 11h04 following a purchase from 01/06/2021

Thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/06/2021 à 08h25 following a purchase from 04/06/2021

Product conforms to the order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/06/2021 à 07h40 following a purchase from 07/06/2021

I was well informed about the part I wanted to order very professional

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/06/2021 à 19h27 following a purchase from 04/06/2021

good transaction

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Acheteur Vérifié

Rating: 2 out of 5

Published on 08/06/2021 à 15h25 following a purchase from 04/06/2021

Lie about availability
Part not in stock even though marked in stock on the site.
1 week before a package is sent.

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Response from Pieces Bateaux Published on 08/06/2021

Sir,
You placed an order on Sunday 30/5.
Your order was shipped on Friday 4/6.
The parts you ordered are usually in stock, but a temporary out-of-stock situation is possible. The shipping time for your order is not abnormal.
Best wishes.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 12h28 following a purchase from 02/06/2021

Serious and received part conforming to the announcement

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2021 à 08h03 following a purchase from 01/06/2021

I have received this part which met my expectations, thank you

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2021 à 19h36 following a purchase from 01/06/2021

I recommend this site. Always satisfied with my orders with good follow-up. Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/06/2021 à 17h40 following a purchase from 28/05/2021

Too bad for this late delivery. 3 weeks?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/05/2021 à 19h51 following a purchase from 26/05/2021

A bit long to receive my order, but it’s true that there was the Pentecost holiday. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/05/2021 à 22h15 following a purchase from 25/05/2021

Lack of more precise information about the product. Delivery with 2 days delay. Open package, damaged cardboard. Fortunately, no damage to the part which is fragile. I recommend this site, but more details on the items would be perfect. Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/05/2021 à 15h07 following a purchase from 11/05/2021

it is sometimes complicated to find the right part in the search engine if you do not type its name specifically in full. Otherwise, it's a very good site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/05/2021 à 15h58 following a purchase from 21/05/2021

Compliant and fast, except for the DPD carrier who never delivers on Saturday or Monday in the St Tropez golf area despite their commitments, so received on Tuesday 25 instead of Saturday 22.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/05/2021 à 18h13 following a purchase from 20/05/2021

Fast delivery and original parts

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Acheteur Vérifié

Rating: 2 out of 5

Published on 24/05/2021 à 15h52 following a purchase from 17/05/2021

I placed my order on 4/5/2021 on the site, the parts were available and in the end, I did not receive them but received the parts on 17/05/2021

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Response from Pieces Bateaux Published on 24/05/2021

Hello,
We are sorry that you were not satisfied with the delivery time of your order.
However, we would like to inform you that it was not specified on our site that the gasket kit you ordered was available in stock. On the contrary, a availability time was specified. We ordered the gaskets from Yamaha and are dependent on their timeline.
Best regards,
The Pe8ces Bateaux team

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Acheteur Vérifié

Rating: 2 out of 5

Published on 23/05/2021 à 15h40 following a purchase from 19/05/2021

Conforms to the order but a bit long and had to follow up often.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/05/2021 à 15h43 following a purchase from 17/05/2021

Nothing to report!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/05/2021 à 17h43 following a purchase from 14/05/2021

My order was placed on May 7. I find the preparation and delivery time a bit long.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/05/2021 à 16h14 following a purchase from 06/05/2021

Apart from the carrier, delivery date postponed several times

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/05/2021 à 09h37 following a purchase from 06/05/2021

Original manufacturer part, so no worries

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/05/2021 à 22h40 following a purchase from 06/05/2021

Good site, fast delivery, excellent technical information from the workshop

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/05/2021 à 16h48 following a purchase from 05/05/2021

No problem. Delivery a bit long.

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