Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2021
Always there to answer various questions, very responsive and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
Everything went well, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2021
Glue in open box I'm not happy about that
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Correct delay, very well packaged, very nice delivery person.
Compliant products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Availability of my parts a bit long but an info email was sent to me.
I recommend the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2021
a lot of choice, random delivery but good communication
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2021
Hello
I am satisfied with my order (the 4 spark plugs and the 2 thermostats) my engine works well now evinrude 90 hp best regards Bernard
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
I am satisfied with my order received very quickly. The refund of part of my delivery without any problem thank you have a good day and see you soon Maurice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2021
a bit long for shipping (a week) but well packaged and received the right part I ordered. ultimately a reliable site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Impossible to reach you by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
quick and good reception
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Simple to use site, no more difficulty finding the invoice edition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
DPD a bit expensive: 6 euros for a part costing 12 euros and weighing a few grams...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2021
Hello I have already placed orders and very satisfied very professional regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
Technical request quick response order made received 3 days later
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Perfect shipping speed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Hello
The choice of parts is good, the delivery time is still a bit long! And delivery in two parts is not great especially spaced out by 1 day! Twice the sending relays!
Otherwise good hence the score of 4
Regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Part compliant and fast delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2021
Very good, compliant, fast delivery and well packaged.
Good communication.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Part conforming to my wish, correct delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2021
Hello, the delay is very good. Except that I did not receive the right part
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
Very good for boat parts service, but some issues with delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
VERY GOOD
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2021
I ordered a part for Mercury on June 16 and received it on July 1, too slow
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Response from Pieces Bateaux
Hello,
As this is an original technical part, we are dependent on the manufacturers' deadlines.
Your order has been processed as quickly as possible, but Mercury is currently very delayed on delivery times.
Remaining at your service,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
The delay is good, the only small annoying detail is that I did not receive confirmation that my package was available at the pickup point for quicker retrieval.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2021
very well received the right parts cheap
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2021
Order received as expected, information on delivery times would be welcome but otherwise nothing to complain about, the parts catalog is complete even for HB engines of another age. I will keep the address!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2021
difficult to find parts for old engines without all the engine references
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2021
Item as described and delivery times correct. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Delivery as per order, correct prices, but delivery time too long (11 days)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/06/2021
The packaging clearly leaves something to be desired, found the box opened by the handle of the ordered extinguisher. Used to online orders, the purchases were not protected at all. Too bad otherwise price and fast delivery, with good packaging 4-5 stars....
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Response from Pieces Bateaux
Hello,
We sincerely thank you for your feedback.
The opinion of our customers is very important for us to improve the quality of our service.
Remaining at your disposal,
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
Product conforms to the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
I was well informed about the part I wanted to order very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2021
good transaction
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/06/2021
Lie about availability
Part not in stock even though marked in stock on the site.
1 week before a package is sent.
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Response from Pieces Bateaux
Sir,
You placed an order on Sunday 30/5.
Your order was shipped on Friday 4/6.
The parts you ordered are usually in stock, but a temporary out-of-stock situation is possible. The shipping time for your order is not abnormal.
Best wishes.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/06/2021
Serious and received part conforming to the announcement
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
I have received this part which met my expectations, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
I recommend this site. Always satisfied with my orders with good follow-up. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2021
Too bad for this late delivery. 3 weeks?
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