Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
Incomplete order but correction made very quickly. Very good I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Perfect it works well.
But package preparation and delivery too long....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
I find that the delivery is quite fast. However, can we return an item that has been ordered?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
Order conform but delivery a bit long.. thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Good advice and after order delivery within 4 days thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2021
Good.. faster delivery than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Very fast, only annoying detail, the assembly sheet is in English.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Fast delivery and suitable products (filters and water pump rotor) at a very favorable price. I found all the maintenance material for my Volvo MD2030 from a single supplier, it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2021
No problem with the top order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2021
Very professional, very serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Hello,
The only downside, I was able to order the part while you were not sure of its availability!
For the rest, nothing to say. Keep it up!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
Part conforms. Delivery time a bit long. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2020
Good communication about product availability
Efficient site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2020
Parts available even for an old 2-stroke outboard
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
very good however one part being unavailable I take at least 3 weeks delay
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/11/2020
Very long delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
customer service: OK, delivery: a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2020
fast delivery product compliant everything is fine. thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Keep it up nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Very clear site and beautiful maintenance kit received. Order very well followed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Fast shipping despite a stock shortage thank you cordially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Following an urgent order for a propeller and key. Quick transaction on the site, parts delivered very very quickly. Moderate shipping costs... Just the price of the key which is not reasonable. (Reason for the missing 5th star.)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Very clear website.
The only downside is displaying the brand of each part instead of showing Distributor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2020
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2020
Very satisfied.. thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Maybe a bit long to receive the order. 1 week. But we know that other times you were faster. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Good product but delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Thank you to your commercial and technical teams for their support.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
Compliant with the order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2020
Hello,
I am quite disappointed with the delivery service!
I ordered two filters, the first arrived in a small box completely torn apart and the second in a white bag without bubble wrap.
I find that a bit inadequate given the fragility of these parts.
Best regards.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with our service.
We take your feedback into consideration to further improve our service quality.
We wish you all the best.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2020
Very easy to find these parts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2020
Hello, order arrived well, well packaged, very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Good navigation on the site, fast delivery well packaged, no opinion on the price as I did not make a comparison.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/09/2020
compliance of parts, fast shipping delay, too bad the post does not respect its delivery time commitments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
I was well advised
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
1 of the seals slightly thinner
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Response from Pieces Bateaux
Hello,
We thank you for your information.
The parts you ordered are original parts.
Please note that the manufacturer may evolve its product and that differences may be observed.
But the manufacturer commits to the conformity of the product regarding its use.
Best regards,
The Pièces Bateaux team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2020
compliant and fast reception
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