English 
R
Rating: 4 out of 5
fast delivered, everything fits, always happy again
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Customer reviews of Pieces Bateaux
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
Summary of reviews
The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.
Reviews 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Fast delivery. And moreover, it's the right part. Thank you.
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P
Rating: 4 out of 5
Good product but expensive.
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A
Rating: 4 out of 5
compliant with what was ordered and arrived in perfect condition
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J
Rating: 4 out of 5
Perfect nothing to report
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J
Rating: 4 out of 5
Period of uncertainty but package delivered conforming, thank you.
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C
Rating: 4 out of 5
Super thank you very much.
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F
Rating: 4 out of 5
Relatively fast order, wide choice, Good ....
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M
Rating: 2 out of 5
Hello following my order, the package was supposed to be delivered to a relay point, unfortunately the package was returned to the sender.
I contacted DPD who explained to me that the return was at the request of the sender..
I do not understand why and especially how the next steps will unfold.
Thank you
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I contacted DPD who explained to me that the return was at the request of the sender..
I do not understand why and especially how the next steps will unfold.
Thank you
Response from Pieces Bateaux
Hello,
Your order was shipped on 08/09. Following your message, we have proceeded to a verification and confirm that the customer is indeed in the process of return on 12/09.
To date it has not yet been delivered to us.
We have opened a claim with the carrier because this return is not at our request as you indicate. We do not know the cause of this return to date, but we will keep you informed quickly as soon as we have more information so that you can receive your order promptly.
Best regards.
.
Your order was shipped on 08/09. Following your message, we have proceeded to a verification and confirm that the customer is indeed in the process of return on 12/09.
To date it has not yet been delivered to us.
We have opened a claim with the carrier because this return is not at our request as you indicate. We do not know the cause of this return to date, but we will keep you informed quickly as soon as we have more information so that you can receive your order promptly.
Best regards.
.
M
Rating: 4 out of 5
Everything is fine
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A
Rating: 4 out of 5
Ordered on 1-09 delivered on 10-09 ??
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P
Rating: 4 out of 5
Great availability of parts.
Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
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Phone reception for the switchboard is rather unfriendly, but cordial for the workshop.
Reactivity for shipping is underperforming, which diminishes the interest of the post chrono.
J
Rating: 4 out of 5
Compliant with the description, fast shipping, I recommend this site. Thank you
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S
Rating: 4 out of 5
Very good site and very satisfied
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M
Rating: 4 out of 5
Very responsive
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J
Rating: 4 out of 5
Deadlines not respected
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F
Rating: 4 out of 5
Nothing to report for this order
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J
Rating: 4 out of 5
Good experience
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P
Rating: 4 out of 5
The site is well made, I received my package very quickly, without problems, well packaged, now I just need to try the product
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M
Rating: 4 out of 5
Satisfied with the ordered product and no issues with the delivery, a very nice and good welcome at the relay point
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P
Rating: 4 out of 5
Corresponds to the order and quite fast
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C
Rating: 4 out of 5
Nothing to say, fast, efficient and good follow-up. Ordered on 12/08 received on 16/08 with the bridge.
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M
Rating: 4 out of 5
Everything perfect! Shipment arrived in a short time... a bit high the shipping cost, thank you
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E
Rating: 4 out of 5
Compliant with my order, the
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A
Rating: 4 out of 5
Package well received thank you
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J
Rating: 4 out of 5
Shipping to overseas territories. Good timing parts ok
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B
Rating: 4 out of 5
compliant products, correct prices, good communication. 1 star less for a small delivery delay but I recommend
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J
Rating: 4 out of 5
Good information from you for the order, tracking and receipt of the order. The receipt delay could be shorter.
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R
Rating: 4 out of 5
In general, a good service, the only downside is that I did not receive original parts but competitor parts.
For the rest, everything is fine
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For the rest, everything is fine
E
Rating: 4 out of 5
Very good site, compliant parts, just the delivery that takes 9 days, which may seem long if there is urgency. Nevertheless, I highly recommend.
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J
Rating: 2 out of 5
Still waiting for delivery, no information.
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Response from Pieces Bateaux
Hello,
Your order from 16/7 at 19:52 was shipped on 17/7.
You received the tracking link from the carrier by email.
According to this tracking, you will be delivered tomorrow on 23/7.
Best regards,
The team at piecesbateaux.com
Your order from 16/7 at 19:52 was shipped on 17/7.
You received the tracking link from the carrier by email.
According to this tracking, you will be delivered tomorrow on 23/7.
Best regards,
The team at piecesbateaux.com
J
Rating: 4 out of 5
Good, the product perfectly matches my order, the only downside is that the tracking of the package leaves something to be desired, the contact with your services is impeccable, very satisfied with the response to my request and very well received, a big thank you to your collaborators, good winds to all!
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R
Rating: 4 out of 5
Fast shipping and no problem, but Chronopost messed up for 4 days to deliver to my home. I would have preferred to pick up the part at the post office or delivered by the mailman.
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K
Rating: 2 out of 5
I ordered a turbine for a Selva engine from 6 to 15 horsepower, I have a 6 horsepower engine and this one does not work, I did not understand
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Response from Pieces Bateaux
Hello, As indicated on the product sheet, the turbine you ordered is intended for the 6CV 2-Stroke engine. If you have a 2-Stroke engine, the turbine should match, you need to check that you do not have a clogged water lift tube or a problem with the water pump seal. If you have a 4-Stroke engine, Oyster model, this is not the right turbine. You need reference 8095010. Best regards, The piecesbateaux.com team
T
Rating: 2 out of 5
Hello After a phone call to learn about 15 days of delivery, no one confirms anything to me, still waiting!! Difficult customer service..
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Response from Pieces Bateaux
Hello, We regret that you were not satisfied but want to provide you with all the information. Of the 3 parts you ordered, only one was available in stock, the other 2 were indicated on our site with a 15-day supply time. This information is mentioned on the product sheet of each part, but you may not have paid attention. Your order was processed on 3/07 and shipped on 11/07. We therefore respected the announced deadline. Best regards, The piecesbateaux.com team
P
Rating: 4 out of 5
Part well received but we had no information about the delivery Finally everything is fine the engine still does not want to accelerate it chokes immediately
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F
Rating: 4 out of 5
Corresponds to my order
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B
Rating: 4 out of 5
very good, a downside on the price.
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S
Rating: 4 out of 5
Satisfactory parts conform to my order, it takes a bit of time but it's okay
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O
Rating: 4 out of 5
Received within a short time frame, everything is top-notch
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