Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 640 published reviews
5 7 179 83% 4 1 018 12% 3 263 3% 2 76 1% 1 104 1%

Summary of reviews

The store consistently delivers on reliable delivery and accurate parts, with many reviews noting fast shipping and parts arriving on time, and parts matching what was ordered. Customers highlight helpful and responsive service, including professional communication and thorough advice, contributing to smooth purchases and timely reception. The wide selection of spare parts and easy-to-find items stand out, along with strong packaging and good value for money in several positive mentions. Overall, experience is characterized by efficiency, accuracy, and dependable support from the team.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Well received with 1 day delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/08/2020
Very good service, however, I bought a small manual priming pump for a 2-stroke 75 hp Mariner, the part arrived quickly and is fine but the direction of fuel inlet and outlet is reversed compared to the original part, otherwise very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/08/2020
Very well packaged, delivery time too long while the product was normally in stock
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Response from Pieces Bateaux
Sir,
You placed your order on Saturday 21/8. Your order was processed on Monday 23/8.
You received your product on Saturday 28/8, which is within 5 working days.
It happens that some products that are usually available are temporarily out of stock.
We are sorry that this delay did not suit you and we do our best throughout the year to have the shortest delays possible.
Best regards,
The Boat Parts Team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
The order went well. Item conforms to my request. Delivery time a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2020
Navigation quite easy for age 74 the delivery was not easy due to COVID-19 otherwise well also for the note, advice over the phone very good thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2020
Good serious advice. fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2020
Very good speed of service shipping and fast reception many parts available quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2020
Parts received compliant with my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2020
Order departure times a bit long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
No issues with the shipment and the part. Just a small lack of information between the order and the dispatch regarding the processing time.
Otherwise very good. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Very good overall, very good additional information provided by phone. Only small downside: Part announced as available and took 8 days to receive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Fast delivery, product conforms to the description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
Top technical service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
Good website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
compliant with the information received by phone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2020
fast delivery very professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
the only problem is that I have not received the part to this day. Bravo for the 'advice' side and email exchanges. A phone issue to schedule, New Caledonia only has 6 digits for calls and not 10 like in mainland France, hence the computer refusal during orders. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2020
I thank Mr. Thomas for his advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2020
Very good communication on the technical side. Inform about the status of the order if needed. Products compliant and correct packaging. I recommend without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Product almost identical to the original (different materials and therefore more fragile) hence my remark Product expensive because of that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
Product compliant, sent quickly, well packaged for a first order, it puts me in confidence, I will do it again!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
The ordered parts corresponded to my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
Fast, efficient, super hotline
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2020
Received compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
order arrived well. satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2020
I ordered an outboard engine maintenance kit. The volume of oil was not sufficient. Otherwise, fast delivery. The technical service for advice is impeccable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
I received the parts at the designated relay. I mounted them on the boat waiting for its launch to confirm my choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2020
Pleasant website, easy navigation, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Defective product but very responsive customer service. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2020
Very fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Transaction without issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Delivery times a bit long, probably related to COVID. Otherwise, products conform and impeccable advice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Satisfied with the order but not with the chronopost service which does not respect delivery times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2020
An error was made in your shipment for the turbine, it does not correspond to our Yamaha F6 4-stroke engine, I have the impression it is for a 2-stroke, I sent you an email with the photo and dimensions. References of the received part: Sierra 118-3073 IMPELLER REPLACES. MARINER 47-96305M YAMAHA6EO-44352-00-00 4 & 5 HP. What to do???
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Unfortunately, a delay too long for delivery, however, excellent communication regarding the delay. If I need equipment, I will not hesitate to order from you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
Keep it up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2020
No invoice with the parts
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