Customer reviews of Pieces Bateaux

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 8 411 published reviews
5 6 967 83% 4 1 007 12% 3 259 3% 2 74 1% 1 104 1%

Summary of reviews

The online store excels in delivering products that meet customer expectations, as many orders arrive precisely as requested and are compliant with specifications. Customers highlight the comprehensive manuals that accompany their purchases, adding value to the items received. Fast delivery is a recurring theme, with numerous reviews mentioning efficient shipping that often takes less than three days, ensuring timely receipt of goods.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2024
good,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2024
PERFECT WELCOME. Chaotic delivery; three delivery notices announced and postponed without the possibility of rescheduling despite a phone call to the carrier.
Only one fixing screw in the opened bag.... how many at the start.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2024
Everything would be perfect for the purchase made except for the delivery provider!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Merchandise conforms
Delivery time respected with fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Order conforms, careful shipping - but +1 week delay without information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2024
Hello, long to receive the parts. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Delivery quite fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2024
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2024
Very good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Satisfied with my order, fast shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Deadlines respected, good telephone assistance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2024
fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2024
Products delivered as ordered but delivery times a bit long compared to other suppliers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2024
Original part and deadlines respected!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2024
Speed, responsiveness, quality of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2024
Compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
*Nothing to report
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2024
correct delivery well packaged, the case is far from worth the price asked for the plastic hardware very sensitive breaks easily, the cables do not correspond to the motors on the kit, yet sold by them, and finally the ordered items are not taken back if they do not correspond to what you need I am very disappointed with this order.
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Response from Pieces Bateaux
Hello,
We are sorry that you were not satisfied with your order.
Regarding the quality of the case, we have never had negative feedback on this product.
It remains a low-cost control case, all other cases are 2 to 3 times more expensive.
But we take your remark into consideration, it is true that in general products are getting more and more expensive.
Regarding the cables, we do not understand the problem. You ordered Mercury 600A cables which means first generation.
These cables are perfectly compatible with this case, and on the motor side they are compatible with all Mercury motors requiring this type of cables. Perhaps you have a motor requiring cables with threaded ends. In that case, if you still have the original boxes of the cables, please contact us for an exchange.
Remaining at your service.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
R.A.S, correct delivery and on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2024
Received the parts as per the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
I would like the parts to be more detailed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2024
A bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2024
Quite easy to find the parts on the site, very fast delivery. In the package, a fuel filter (35-879885Q) was not in its original packaging (not packaged).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2024
No problem, efficient delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2024
Nothing to say, a first order that went very well.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2024
Delivery time much too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2024
Good product and delivery respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2024
Satisfied with the order, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2024
Very good. We were able to install the parts without any hassle
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2024
Very available and friendly welcome.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2024
Too bad, a part is missing on the two cables. The one that prevents the cable from going sideways once in place. CHINESE! !! When you hold us...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2024
Nothing to complain about. Super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2024
Received on time. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
No worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
Effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2024
I think I received the right product that I haven't assembled yet due to health issues. I would have liked to have the replacement instructions for this part,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2024
Following my order, the small axles are missing from the pump kit, I did not make any complaints.
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Response from Pieces Bateaux
Hello, Thank you for your information. This water pump kit concerns a very old engine and it is possible that Mercury has updated the kit without changing the photo. We will inquire. Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2024
Acceptable follow-up and overall correct price, but had to pay additional fees for collection (+68€).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2024
Satisfactory service, site clear and simple to use except that I couldn't figure out how to print my invoice, it takes about a week for delivery
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