Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/09/2023 à 09h28 following a purchase from 29/08/2023

Product excessively expensive. Coal sold individually!!! But service, follow-up and product

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/09/2023 à 07h52 following a purchase from 29/08/2023

Parts (for repairing sea water pump) received within the announced deadlines, of good quality, although the original bearings are tightly fitted on the shaft, the new ones slide easily, time will tell if they slide too easily.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/09/2023 à 16h34 following a purchase from 27/08/2023

A bit hard to find the parcel relay

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/09/2023 à 12h38 following a purchase from 25/08/2023

The ordered part is a bit wider than the original but forcing a bit it fits...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/09/2023 à 01h52 following a purchase from 10/08/2023

Great service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/08/2023 à 19h12 following a purchase from 10/08/2023

First order

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Acheteur Vérifié

Rating: 2 out of 5

Published on 28/08/2023 à 11h48 following a purchase from 16/08/2023

I had an advisor on the phone for a distributor cable, I placed an order, and one of the ends does not match. Very disappointed.....

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Response from Pieces Bateaux Published on 28/08/2023

Hello,
We do not understand the problem. You contacted us to order a distributor and a hose for your engine. The recommended parts match your engine. But you only ordered the hose and not the distributor.
If you use the hose with another distributor, it may not fit.
But we are not responsible for that.
You can contact us to see if it is possible to replace the fitting so that you can use the hose.
Best regards,
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/08/2023 à 09h10 following a purchase from 20/08/2023

Correct

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 09h58 following a purchase from 05/08/2023

Delivery within four days, quick response, well advised by an assistant, nothing to say

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/08/2023 à 09h48 following a purchase from 15/06/2023

Good relationship with the customer

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2023 à 23h09 following a purchase from 14/08/2023

Part corresponds well to the order. Well packaged!
Delivery time a bit long, probably due to the August 15 bridge and the following weekend!
Best regards, Christian.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2023 à 19h38 following a purchase from 15/08/2023

The part was delivered under the contractual conditions of the order. However, the blackmail regarding availability is unacceptable.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 22/08/2023 à 15h40 following a purchase from 14/08/2023

One major dissatisfaction is the delivery method. Delivery by Colissimo is far too long: order placed on the 14th and delivered on the 22nd. Moreover, delivery against signature requires being present at home. This blocked me for 2 days of leave. Not cool. This provider should be avoided.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 21/08/2023 à 11h41 following a purchase from 02/08/2023

I have been waiting for my delivery since August 2.
No news

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Response from Pieces Bateaux Published on 21/08/2023

Your order was shipped on 14/8.
The carrier contacted you on 18/8 and you provided your instructions.
The package is on its way for delivery.
Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/08/2023 à 08h37 following a purchase from 18/12/2022

Their supplier was unable to provide the requested item despite all their efforts, the boat part was immediately refunded, bravo to you.
The website is easy to navigate!!

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Acheteur Vérifié

Rating: 2 out of 5

Published on 19/08/2023 à 11h03 following a purchase from 31/07/2023

this part is not worth the price and far from it!!!!!

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Response from Pieces Bateaux Published on 19/08/2023

Hello,
You ordered an original part knowing the price.
Original manufacturer parts are unfortunately always more expensive.
We take your comment into account to try to find another more competitive replacement product.
Best regards.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 19/08/2023 à 10h32 following a purchase from 01/08/2023

Fast shipping products ok
No problem

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/08/2023 à 12h47 following a purchase from 27/07/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/08/2023 à 12h44 following a purchase from 29/07/2023

No response to a message but quick shipping. Too bad the shipping costs are in colissimo.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/08/2023 à 12h40 following a purchase from 27/07/2023

Compliant with the order

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/08/2023 à 11h21 following a purchase from 29/07/2023

I found the part I needed for my Mercury engine, fast shipping and good tracking of the package.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/08/2023 à 13h51 following a purchase from 09/08/2023

Search quite easy and relatively good choice on the spare part. Correct delivery times.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/08/2023 à 11h01 following a purchase from 01/08/2023

Fast delivery. Contact by email to validate the reference perfect. I only give 4* because the prices are high.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 13/08/2023 à 10h17 following a purchase from 26/07/2023

part conforms to expectations. relatively fast delivery.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2023 à 11h45 following a purchase from 05/08/2023

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 12/08/2023 à 09h57 following a purchase from 19/07/2023

A bit long but perfectly compliant.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/08/2023 à 08h44 following a purchase from 12/07/2023

Good site, serious but the delivery by DPD left something to be desired. The package was handed over to them after two days (a bit long) but the journey between several platforms takes a day each time... moreover, they note that the delivery could not be made while the package has arrived. Unusual for DPD and this can give a bad image of the seller.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 18h54 following a purchase from 27/07/2023

Delivery time a bit long, (6 days) hence 4/5

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/08/2023 à 17h37 following a purchase from 01/08/2023

The part arrived incomplete and therefore unusable in its state. The response from the site, "I inform the supplier" Since it is American, we are not likely to get a response soon.

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Response from Pieces Bateaux Published on 06/08/2023

We exchanged emails with you. You indicated that a rubber o-ring was missing and that you managed to fix it. We informed you that we will contact the manufacturer to inform them of the problem. We will send you a rubber o-ring.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 20h42 following a purchase from 21/07/2023

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 18h33 following a purchase from 19/07/2023

Delivery times not as described... thanks

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/08/2023 à 21h26 following a purchase from 27/07/2023

Package took a long time to arrive from DPD, 6 days after your dispatch from the depot, after contacting them the package took 2 days. Package well cared for and product of good quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2023 à 16h17 following a purchase from 26/07/2023

Product corresponds to the description, good quality-price ratio, delivery cost a bit expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/07/2023 à 19h52 following a purchase from 09/07/2023

I have nothing to say it's good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h19 following a purchase from 13/07/2023

Nothing to complain about kit reno carb except the price too high

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h03 following a purchase from 22/07/2023

Very correct transaction

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 09h32 following a purchase from 19/07/2023

I received my package well thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 13h33 following a purchase from 18/07/2023

Thank you for the speed of shipping and precise and clear site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 11h39 following a purchase from 07/07/2023

The sides would be missing to be sure of the purchase but fast and serious shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/07/2023 à 16h40 following a purchase from 05/07/2023

Good service.

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