Customer reviews of Pieces Bateaux

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Acheteur Vérifié

Rating: 4 out of 5

Published on 08/08/2023 à 18h54 following a purchase from 27/07/2023

Delivery time a bit long, (6 days) hence 4/5

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Acheteur Vérifié

Rating: 2 out of 5

Published on 05/08/2023 à 17h37 following a purchase from 01/08/2023

The part arrived incomplete and therefore unusable in its state. The response from the site, "I inform the supplier" Since it is American, we are not likely to get a response soon.

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Response from Pieces Bateaux Published on 06/08/2023

We exchanged emails with you. You indicated that a rubber o-ring was missing and that you managed to fix it. We informed you that we will contact the manufacturer to inform them of the problem. We will send you a rubber o-ring.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 20h42 following a purchase from 21/07/2023

Very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/08/2023 à 18h33 following a purchase from 19/07/2023

Delivery times not as described... thanks

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/08/2023 à 21h26 following a purchase from 27/07/2023

Package took a long time to arrive from DPD, 6 days after your dispatch from the depot, after contacting them the package took 2 days. Package well cared for and product of good quality.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/08/2023 à 16h17 following a purchase from 26/07/2023

Product corresponds to the description, good quality-price ratio, delivery cost a bit expensive

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Acheteur Vérifié

Rating: 4 out of 5

Published on 30/07/2023 à 19h52 following a purchase from 09/07/2023

I have nothing to say it's good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h19 following a purchase from 13/07/2023

Nothing to complain about kit reno carb except the price too high

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 10h03 following a purchase from 22/07/2023

Very correct transaction

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/07/2023 à 09h32 following a purchase from 19/07/2023

I received my package well thank you again

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 13h33 following a purchase from 18/07/2023

Thank you for the speed of shipping and precise and clear site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/07/2023 à 11h39 following a purchase from 07/07/2023

The sides would be missing to be sure of the purchase but fast and serious shipping

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/07/2023 à 16h40 following a purchase from 05/07/2023

Good service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/07/2023 à 18h33 following a purchase from 11/07/2023

He probably saved me from engine damage. Thanks again to the technician and piecesbateaux.com.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 16/07/2023 à 09h14 following a purchase from 09/07/2023

Order compliant

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Acheteur Vérifié

Rating: 2 out of 5

Published on 12/07/2023 à 20h50 following a purchase from 22/06/2023

I ordered original Mercruiser belts and received adaptable belts at the price of the originals as an unprofessional.

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Response from Pieces Bateaux Published on 13/07/2023

Hello,
We are surprised by your feedback.
We informed you on June 22 that due to a global cyber attack on Mercury, it was not possible for us to provide you with Mercury belts.
We offered you alternative belts that we sent to you on June 26. You were free to refuse our proposal but you accepted it. We would have refunded you then.
Mercury is not a manufacturer of belts, the products sent meet all the same quality criteria. Mercury services are now operational. If you wish to exchange or refund, you can return the belts in their original packaging.
Sincerely,
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/07/2023 à 15h19 following a purchase from 02/07/2023

Overall nothing to say, just unlucky a part of the order was missing and blocked the rest, too bad not to have been contacted by phone to resolve it more quickly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 09/07/2023 à 09h08 following a purchase from 02/07/2023

A slightly shorter delivery time would be perfect

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2023 à 21h31 following a purchase from 16/06/2023

Very easy to navigate the site, very good service, I recommend the site.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/07/2023 à 08h55 following a purchase from 13/06/2023

I ordered flaps that were not the right ones. I contacted the site for a return. The response was quick and positive. As soon as received, the refund was made. I only give 4 stars for the shipping costs being too high for these small items.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 15h40 following a purchase from 12/06/2023

Good for the product and service, missing the delivery time.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 15h18 following a purchase from 27/06/2023

Good, but I lack information on the anodes, no one to respond to me.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/07/2023 à 14h28 following a purchase from 09/06/2023

The receipt of the package by Chronopost WITH signature is TOO restrictive (Obligation to be present). To be removed or allow the possibility to refuse it.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/07/2023 à 19h40 following a purchase from 06/06/2023

The delivery to the post office was not great, it took 3 days to find my order!! Otherwise, part ordered

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/06/2023 à 10h21 following a purchase from 09/06/2023

Fast delivery

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/06/2023 à 09h33 following a purchase from 21/06/2023

Very good ...... Part as described and fast shipping.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/06/2023 à 15h29 following a purchase from 22/06/2023

Boat parts ok, delivery problem with Chronopost, package left at another address

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Acheteur Vérifié

Rating: 4 out of 5

Published on 21/06/2023 à 17h07 following a purchase from 12/06/2023

too bad I wasn't informed of the delivery day

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Acheteur Vérifié

Rating: 4 out of 5

Published on 20/06/2023 à 15h22 following a purchase from 07/06/2023

good responsiveness following the problem I encountered

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Acheteur Vérifié

Rating: 2 out of 5

Published on 18/06/2023 à 17h36 following a purchase from 04/06/2023

Long delay and product issues regarding the indicated dimensions

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Response from Pieces Bateaux Published on 21/06/2023

Hello,
We have accepted the return of the tarp that did not meet your needs.
The indicated dimensions correspond well to the product, but if your boat has a cabin or a central console, you need to either take a larger size tarp or choose a model designed for this type of boat.
Best regards.
The Boat Parts Team.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 18/06/2023 à 11h55 following a purchase from 30/05/2023

Perfect, I will reorder as soon as I need

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Acheteur Vérifié

Rating: 4 out of 5

Published on 17/06/2023 à 07h46 following a purchase from 24/05/2023

Good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 14/06/2023 à 12h42 following a purchase from 28/05/2023

Good products ... but expensive to ship (9.90 € for a 750ml antifouling at 25 €) !!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 11/06/2023 à 08h35 following a purchase from 04/06/2023

Order compliant

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Acheteur Vérifié

Rating: 4 out of 5

Published on 10/06/2023 à 07h18 following a purchase from 20/05/2023

simple and effective

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/06/2023 à 06h05 following a purchase from 17/05/2023

Hello, the delivery time was a bit long. However, the responsiveness of the staff is of high quality. Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 15h26 following a purchase from 23/05/2023

Delivery time a bit long

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/06/2023 à 08h55 following a purchase from 30/05/2023

Perfect product, description on the site not as broad as the use.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/06/2023 à 12h37 following a purchase from 05/04/2023

Delivery times too long which delayed the launch by more than 1 month. Impossible to contact the site to find out why. I eventually got the reason for the delay but I had to buy the anti fooling elsewhere.

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Response from Pieces Bateaux Published on 05/06/2023

Hello, We apologize for the delay in your order due to the unavailability of a Mercury part. Remaining at your service, The Boat Parts team.

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Acheteur Vérifié

Rating: 2 out of 5

Published on 30/05/2023 à 22h31 following a purchase from 23/05/2023

Delivery too slow, part not received yet

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Response from Pieces Bateaux Published on 05/06/2023

Hello,
Your order was shipped on 26/5. Given the holiday, it was delivered on 31/5.
Best regards.