Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

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David S.
Rating: 4 out of 5
following a purchase from 16/08/2026
Fast effective co-responsible to my expectations
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Stephanie R.
Rating: 4 out of 5
following a purchase from 15/08/2026
Quality products, I recommend. However, with an order of over 100 €, I would have thought to receive some samples to discover other products in the range
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Claire W.
Rating: 4 out of 5
following a purchase from 12/08/2026
-
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Silke W.
Rating: 4 out of 5
following a purchase from 07/08/2026
Everything is great, excellent products. Have been a satisfied customer for years.
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Aicha N.
Rating: 4 out of 5
following a purchase from 17/07/2026
The packaging is nice, the products arrived intact. I started using them but I can only give my opinion on the velvety body scrub because after rinsing I felt like I had smooth, soft, and already hydrated skin, which saves me from putting on cream again. For the other products, I am waiting to see what they will do for the spots on my face.
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Rachel D.
Rating: 4 out of 5
following a purchase from 20/07/2026
The products are good. I find them pleasant on the skin but the pump of the oil-free cream does not work :-(
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Lucie A.
Rating: 4 out of 5
following a purchase from 12/07/2026
Good product
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Pamela H.
Rating: 4 out of 5
following a purchase from 05/07/2026
I am very satisfied with the products. One thing that bothers me is that it would be nice if the product descriptions were also available in German.
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Nadege D.
Rating: 4 out of 5
following a purchase from 07/07/2026
Always imperfections
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Sophie C.
Rating: 4 out of 5
following a purchase from 07/07/2026
The products are very good but the delivery is catastrophic
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Mlamali S.
Rating: 4 out of 5
following a purchase from 02/07/2026
I am really satisfied, I would recommend it to other people.
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Félicienne H.
Rating: 4 out of 5
following a purchase from 01/07/2026
Order received quickly
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Laurence T.
Rating: 4 out of 5
following a purchase from 29/06/2026
Very good product thank you
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Vanessa G.
Rating: 1 out of 5
following a purchase from 10/06/2026
I never received my package and still paid. I also have no contact person.
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Jacqueline M.
Rating: 4 out of 5
following a purchase from 19/06/2026
Quick order, products faithful to my expectations
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Christine G.
Rating: 1 out of 5
following a purchase from 13/06/2026
Did not receive my 2nd package
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Albane L.
Rating: 1 out of 5
following a purchase from 20/04/2026
I think it's a product problem because looking at the reviews, none are negative, but for my part, I can't pump with the cream without oil when I press, I have to press at least 10 times to get a bit of cream that isn't even enough for my whole face.
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Victoire D.
Rating: 1 out of 5
following a purchase from 12/06/2026
I don't see any change in my skin
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Sylvie A.
Rating: 1 out of 5
following a purchase from 15/06/2026
order too long,
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Delphine A.
Rating: 4 out of 5
following a purchase from 11/06/2026
Goat milk soaps are great, the smell is okay but with a moisturizing cream it works, less convinced by the deep hair mask
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Jennifer P.
Rating: 3 out of 5
following a purchase from 11/06/2026
Goat milk soap is the best, but the one with turmeric can irritate or even burn if you have sensitive skin, so be careful.
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Samia E.
Rating: 1 out of 5
following a purchase from 30/05/2026
facial peeling and perimeter
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Caroline U.
Rating: 4 out of 5
following a purchase from 29/05/2026
Perfect
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Fiona L.
Rating: 2 out of 5
following a purchase from 27/05/2026
No luck. The seal of the mask had cracked, causing the hair mask to leak everywhere in the box.
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Clémentine C.
Rating: 1 out of 5
following a purchase from 27/05/2026
Product still not received ...
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Steimetz N.
Rating: 2 out of 5
following a purchase from 26/05/2026
Packetstation returned my package this morning, but I only received a message on Friday. Could you send my package to my address: Nicole Steinmetz, Orchideenweg 8, 66564 Ottweiler? Thank you, Nicole Steinmetz
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Larissa D.
Rating: 4 out of 5
following a purchase from 26/05/2026
Fast delivery in the DOM TOM
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Marion T.
Rating: 1 out of 5
following a purchase from 25/05/2026
Once again a missing product in the order
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Zahoua B.
Rating: 1 out of 5
following a purchase from 25/05/2026
Not great
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Colin M.
Rating: 1 out of 5
following a purchase from 24/05/2026
Damaged package.. cream cap broken Cream in the box
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Mary T.
Rating: 4 out of 5
following a purchase from 25/05/2026
Very good products. I use the soap every day since I tested it.
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Christine G.
Rating: 3 out of 5
following a purchase from 23/05/2026
I didn't expect such a ridiculously small size at all.
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Nadescha R.
Rating: 1 out of 5
following a purchase from 17/04/2026
Delivery took over a month
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Virginie M.
Rating: 4 out of 5
following a purchase from 21/04/2026
TOO LONG DELIVERY TIME
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Catherine V.
Rating: 3 out of 5
following a purchase from 21/05/2026
Disappointed this time because they charged my order amount twice, I sent an email but got no response
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Sandrine C.
Rating: 3 out of 5
following a purchase from 19/05/2026
10/10
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Laëtitia P.
Rating: 4 out of 5
following a purchase from 20/05/2026
Good product
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Fatimata T.
Rating: 4 out of 5
following a purchase from 07/05/2026
Top top top
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Tabea S.
Rating: 4 out of 5
following a purchase from 21/04/2026
I really like the products but one should know that customer service is simply non-existent. I have tried multiple times to contact the provider in writing and received no response. Otherwise, I especially love the soap. One more note: the Precieuse cream smells like cinnamon to me. I did not expect that.
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Kim F.
Rating: 2 out of 5
following a purchase from 27/04/2026
I love the products but I had to wait 1 month to be delivered without even receiving a little apology note for the inconvenience. It would have made me happy. Customer experience is worse than before.
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