Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I haven't received my package yet.. Also no money back, allegedly I have to wait 30 days due to an investigation. I will submit everything to my legal protection insurance if I do not receive either the goods or the money back.
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Carolin P.
Rating: 1 out of 5
following a purchase from 25/04/2025
My order was never delivered. I am still waiting for my package!
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Coralie S.
Rating: 4 out of 5
following a purchase from 29/04/2025
Super
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Sandy H.
Rating: 3 out of 5
following a purchase from 26/04/2025
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
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Pascale L.
Rating: 4 out of 5
following a purchase from 25/04/2025
Very good product
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Béatrice R.
Rating: 4 out of 5
following a purchase from 27/04/2025
Serious
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Sonja K.
Rating: 1 out of 5
following a purchase from 28/04/2025
No package received!
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Sandra K.
Rating: 1 out of 5
following a purchase from 26/04/2025
I did not receive my order completely, now I have to wait again for feedback, have not received any for 2 days
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Sarah P.
Rating: 2 out of 5
following a purchase from 27/04/2025
If the goods would arrive, I could say more about it. I've been waiting for 2 weeks...
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Lisa-Marie P.
Rating: 3 out of 5
following a purchase from 26/04/2025
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
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Daniela M.
Rating: 4 out of 5
following a purchase from 18/04/2025
Shipping went smoothly, however, I unfortunately cannot tolerate the delivered cream "Creme Precieuse" at all with my sensitive, rosacea-prone skin. I have now definitively discontinued it after testing it for about three weeks. Too bad, I had hoped for more.
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Karina T.
Rating: 1 out of 5
following a purchase from 22/04/2025
I find the shipping totally exaggerated.
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Davina K.
Rating: 1 out of 5
following a purchase from 24/04/2025
The shipping was to a pickup station, I am not mobile and cannot walk 25 km to get there. So it will be sent back from there as well!
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Daniela B.
Rating: 2 out of 5
following a purchase from 14/04/2025
The outer packaging of the soap was damaged.
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Martina O.
Rating: 1 out of 5
following a purchase from 22/04/2025
I had ordered a set, the packaging was unfortunately completely torn, although the shipping box was intact on the outside. One soap was already chipped and crumbled. The soap dish is very large and open at the bottom, so it cannot be used for travel. Additionally, I did not tolerate the soap and cream and had a rash and inflammation for a week. I will definitely not order again and found both the packaging and the product very disappointing.
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Isabell E.
Rating: 1 out of 5
following a purchase from 16/04/2025
Unfortunately, I am not satisfied with the order, as one product in my order was defective. I contacted customer service, but unfortunately, after 1 week I still have not received any feedback!
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Ana P.
Rating: 4 out of 5
following a purchase from 19/11/2024
I am super happy with the soaps, but unfortunately they are a bit too expensive for me to buy regularly.
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Isabel V.
Rating: 3 out of 5
following a purchase from 18/03/2025
It's good.
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Ann-Kathrin P.
Rating: 1 out of 5
following a purchase from 03/04/2025
Package has not arrived. Still waiting for a refund.
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Dorothee B.
Rating: 4 out of 5
following a purchase from 03/04/2025
The products are fantastic. However, the packaging is sometimes misleadingly large and somewhat elaborate. I find this suboptimal in terms of sustainability.
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Elke S.
Rating: 1 out of 5
following a purchase from 17/03/2025
I did not receive my order because something went wrong with my delivery address.
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Jasmina A.
Rating: 2 out of 5
following a purchase from 29/03/2025
unfortunately not satisfactory, the soap was unfortunately also broken
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Giulia-Maria S.
Rating: 1 out of 5
following a purchase from 28/03/2025
I have not received the products until today and also have not received any money back. Currently, according to Pin Up, a solution is still being sought.
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Sylviane V.
Rating: 4 out of 5
following a purchase from 28/03/2025
👍
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Zalifa M.
Rating: 3 out of 5
following a purchase from 30/03/2025
Very satisfied with the product
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Megguy A.
Rating: 4 out of 5
following a purchase from 28/03/2025
Package received well, quickly. Too bad there are additional customs fees to pay upon delivery.
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Jessica K.
Rating: 4 out of 5
following a purchase from 26/03/2025
Very good this product
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Sabine C.
Rating: 3 out of 5
following a purchase from 26/03/2025
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
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Catherine D.
Rating: 4 out of 5
following a purchase from 21/03/2025
Great
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Agnès G.
Rating: 3 out of 5
following a purchase from 22/03/2025
Good product
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Séverine P.
Rating: 1 out of 5
following a purchase from 05/03/2025
Bad - Package never arrived. Customer service does not respond.
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Lorena B.
Rating: 4 out of 5
following a purchase from 11/03/2025
Incredible, the only true brand that has removed all my imperfections.
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Hélène M.
Rating: 4 out of 5
following a purchase from 18/03/2025
Advice on the boxes. Fast shipping and very good tracking of the package.
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Alina H.
Rating: 2 out of 5
following a purchase from 19/03/2025
I love the products and have my daily routine. However, the pump mechanism for the precious cream is getting worse and worse! With this order, it doesn't work at all - very frustrating!
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Sylvie J.
Rating: 4 out of 5
following a purchase from 17/03/2025
Great product
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Nathalie O.
Rating: 4 out of 5
following a purchase from 14/03/2025
Pleasant scent, I haven't been using it for long. I don't see the results yet.
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Daniela K.
Rating: 3 out of 5
following a purchase from 17/03/2025
It seems that I cannot tolerate the soap. I suddenly get pimples.
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Stephanie K.
Rating: 1 out of 5
following a purchase from 14/03/2025
Unfortunately, I have not received any goods so far, as it was allegedly not possible to deliver them to the pickup store. A delivery to my address was not possible. For whatever reason.
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Pia T.
Rating: 1 out of 5
following a purchase from 17/03/2025
It is up to the shipping service provider. On March 24th, I received an email that I could pick up my package at the parcel shop. So I went there 3 days later only to be told that it is not there. The tracking shows that it is still in the distribution center. I find this very difficult, as I specifically went to the shop because of the email.
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Marceline T.
Rating: 4 out of 5
following a purchase from 13/03/2025
A little small but very good
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