Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
5 66k 81% 4 9 508 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2, 3 and 4 stars

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S
Séverine P.
Rating: 1 out of 5
following a purchase from 05/03/2025
Bad - Package never arrived. Customer service does not respond.
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Lorena B.
Rating: 4 out of 5
following a purchase from 11/03/2025
Incredible, the only true brand that has removed all my imperfections.
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Hélène M.
Rating: 4 out of 5
following a purchase from 18/03/2025
Advice on the boxes. Fast shipping and very good tracking of the package.
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Alina H.
Rating: 2 out of 5
following a purchase from 19/03/2025
I love the products and have my daily routine. However, the pump mechanism for the precious cream is getting worse and worse! With this order, it doesn't work at all - very frustrating!
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Sylvie J.
Rating: 4 out of 5
following a purchase from 17/03/2025
Great product
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Nathalie O.
Rating: 4 out of 5
following a purchase from 14/03/2025
Pleasant scent, I haven't been using it for long. I don't see the results yet.
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Daniela K.
Rating: 3 out of 5
following a purchase from 17/03/2025
It seems that I cannot tolerate the soap. I suddenly get pimples.
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Stephanie K.
Rating: 1 out of 5
following a purchase from 14/03/2025
Unfortunately, I have not received any goods so far, as it was allegedly not possible to deliver them to the pickup store. A delivery to my address was not possible. For whatever reason.
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Pia T.
Rating: 1 out of 5
following a purchase from 17/03/2025
It is up to the shipping service provider. On March 24th, I received an email that I could pick up my package at the parcel shop. So I went there 3 days later only to be told that it is not there. The tracking shows that it is still in the distribution center. I find this very difficult, as I specifically went to the shop because of the email.
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Marceline T.
Rating: 4 out of 5
following a purchase from 13/03/2025
A little small but very good
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Sonia V.
Rating: 2 out of 5
following a purchase from 06/03/2025
Not satisfied with the products
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Samira Z.
Rating: 4 out of 5
following a purchase from 05/03/2025
Everything was fine But I was supposed to receive a gift that I did not get the hair mask supposedly broken so I'm not happy there
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Response from Pinup Secret
Dear Samira,
A
Aylin G.
Rating: 1 out of 5
following a purchase from 05/03/2025
It burns on the face after a while and dries out the whole face
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Cindy W.
Rating: 1 out of 5
following a purchase from 05/03/2025
I can only judge products that I have actually received
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Sandrine G.
Rating: 4 out of 5
following a purchase from 04/03/2025
Fast delivery Great product I recommend
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Lisa-Marie B.
Rating: 1 out of 5
following a purchase from 01/03/2025
My package has not arrived..
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Jerome C.
Rating: 4 out of 5
following a purchase from 02/03/2025
Good product, too bad it's overpriced even for goat's milk soap.
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Olga S.
Rating: 3 out of 5
following a purchase from 22/02/2025
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
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Patricia S.
Rating: 1 out of 5
following a purchase from 02/03/2025
Unfortunately, my order never arrived, and I could only choose a parcel station and not my own address as the delivery location.
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Lindita S.
Rating: 3 out of 5
following a purchase from 20/02/2025
I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.
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Marie B.
Rating: 4 out of 5
following a purchase from 24/02/2025
I didn't receive the right product and I'm still waiting for a discount code. Otherwise satisfied with the soap
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Zhour B.
Rating: 4 out of 5
following a purchase from 20/02/2025
Fine
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Maureen S.
Rating: 3 out of 5
following a purchase from 19/02/2025
Super products but delivery time extremely long!
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Lena G.
Rating: 4 out of 5
following a purchase from 19/02/2025
Good product keeps its promises
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Halima D.
Rating: 4 out of 5
following a purchase from 20/02/2025
Thank you
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Olivier P.
Rating: 4 out of 5
following a purchase from 19/02/2025
Delivery a little long but good products.
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Mélanie G.
Rating: 3 out of 5
following a purchase from 19/02/2025
I haven't tried yet.
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Julia V.
Rating: 1 out of 5
following a purchase from 20/02/2025
I have not received my package yet :(
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Edda B.
Rating: 3 out of 5
following a purchase from 20/02/2025
Unfortunately, no home delivery! So I have to drive 20 km for a package! That's not acceptable!
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Suzy M.
Rating: 4 out of 5
following a purchase from 18/02/2025
Good but I lack shine
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Ghania B.
Rating: 4 out of 5
following a purchase from 18/02/2025
It really is. It is well it gives briance. Has hair. I'm satisfied.
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Marina R.
Rating: 1 out of 5
following a purchase from 14/02/2025
Item not received
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Ines Q.
Rating: 2 out of 5
following a purchase from 13/02/2025
At the time of my order, there was a promotion: buy 1 soap - get 2. Unfortunately, I only saw this after completing the purchase - frustrating!
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Myriam E.
Rating: 4 out of 5
following a purchase from 12/02/2025
Incredible
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Fabienne H.
Rating: 1 out of 5
following a purchase from 08/01/2025
Hello, my order from January has been returned. I would like to place the order again, but that is not possible.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 08/02/2025
Very good milk For hair products, it takes time to see the effectiveness.
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Adelaide P.
Rating: 4 out of 5
following a purchase from 10/02/2025
I love the products
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Marilyn T.
Rating: 4 out of 5
following a purchase from 07/02/2025
👍
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Katharina S.
Rating: 1 out of 5
following a purchase from 07/02/2025
The package did not arrive. Why do you send it to a depot and not to the customer's address?
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Christina D.
Rating: 1 out of 5
following a purchase from 08/02/2025
The item did not arrive and I have not received any feedback!
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