Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

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I
Ingrid H.
Rating: 4 out of 5
following a purchase from 07/12/2024
Products great. Unfortunately, the delivery was addressed to a parcel store and not to me.
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Peggy S.
Rating: 4 out of 5
following a purchase from 04/12/2024
Order runs smoothly, except that the products have partially damaged packaging and are therefore unsuitable for giving away...a pity, otherwise everything is great
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Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
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Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
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Audrey R.
Rating: 4 out of 5
following a purchase from 01/12/2024
Good products, but when there's a problem with an order we prefer not to send the product back but to offer 50% for the next time... this time it was a problem with a pump on a cream, which was a bit annoying.
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Jenni M.
Rating: 1 out of 5
following a purchase from 03/12/2024
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
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Roman B.
Rating: 3 out of 5
following a purchase from 29/11/2024
Delivery time too long, the product itself is great!
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Isa-Rosalie K.
Rating: 2 out of 5
following a purchase from 03/12/2024
Had extremely painful skin afterwards, severe redness and dry patches
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Nadine W.
Rating: 2 out of 5
following a purchase from 28/11/2024
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
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Ramona R.
Rating: 1 out of 5
following a purchase from 29/11/2024
Too long delivery time and not delivered to the delivery address, special band a store. Never again
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Nicole R.
Rating: 1 out of 5
following a purchase from 03/12/2024
I still haven't received my order...
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Claudia V.
Rating: 3 out of 5
following a purchase from 01/12/2024
A delivery time of 3 weeks for a bar of soap is quite long
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Anja M.
Rating: 3 out of 5
following a purchase from 03/12/2024
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
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Jeanny K.
Rating: 3 out of 5
following a purchase from 29/11/2024
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
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Doris H.
Rating: 1 out of 5
following a purchase from 03/12/2024
More than two weeks delivery time and that also to a parcel store...
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Janine W.
Rating: 1 out of 5
following a purchase from 01/12/2024
Shipping takes forever and I can't say anything about the product yet... because of the shipping 1 star
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Sandra S.
Rating: 4 out of 5
following a purchase from 03/12/2024
The shipment tracking was great.
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Melina W.
Rating: 2 out of 5
following a purchase from 03/12/2024
Shipping takes mega long and totally inconvenient to have it sent to your home
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Christine R.
Rating: 4 out of 5
following a purchase from 02/12/2024
First days of use, seems to suit my skin... To be seen after a while. Delivery a little long
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Nadine H.
Rating: 4 out of 5
following a purchase from 04/12/2024
Great product
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Amandine G.
Rating: 1 out of 5
following a purchase from 29/11/2024
Disappointed with the quality of my soap, which is not the same as usual, even though I've been using it for years.
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Lydzia J.
Rating: 1 out of 5
following a purchase from 01/12/2024
I found blood inside the delivery box and blood on the packaging of a product.
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Anne L.
Rating: 3 out of 5
following a purchase from 03/12/2024
Part of the delivery is missing
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Stefanie P.
Rating: 3 out of 5
following a purchase from 29/11/2024
Two items are missing from my order.
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Janine T.
Rating: 1 out of 5
following a purchase from 03/12/2024
Well
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Annika S.
Rating: 3 out of 5
following a purchase from 29/11/2024
Shipping time too long, too expensive
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Natacha G.
Rating: 1 out of 5
following a purchase from 29/11/2024
I have not received my parcel
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Saoussen H.
Rating: 4 out of 5
following a purchase from 28/11/2024
Excellent product
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Delphine C.
Rating: 4 out of 5
following a purchase from 29/11/2024
Satisfied 😊
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Claudia M.
Rating: 4 out of 5
following a purchase from 01/12/2024
The products suit me very well, but the oil-free cream I ordered when I press the button the cream doesn't come out, there's a malfunction on the button. I have to unscrew it and take it from there, which is very inconvenient. Otherwise, I'm fine with the other products.
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Hassia K.
Rating: 4 out of 5
following a purchase from 30/11/2024
I tried the goat's milk soap and it's true that it cleans quite well. My little pimples are still there from time to time, as they were before the soap, but I feel that my skin is clearer and less dry.
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Solène F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received a cream and the pump doesn't work
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Marjorie B.
Rating: 1 out of 5
following a purchase from 30/11/2024
I've been hearing about pin up secret products for a long time now, and I was expecting an almost miraculous product... But it wasn't the case, the cleansing soap, I'm a bit disappointed by the smell and it dries out the skin a lot for me and the turmeric mask, I used it only once and it burned me, very unpleasant sensation of heating after 2 minutes and several hours after removing the mask and rinsing well and a few days later I peed, sign of "burn" I would not recommend!
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Vanessa G.
Rating: 1 out of 5
following a purchase from 28/11/2024
After receiving my order, I threw the box away thinking it was complete. When I took stock, I realized that two products were missing. Because I didn't take any photos of my parcel, which I opened, I can't get any satisfaction. I don't see why I have to send a photo of an opened parcel. This company's vietn mistake.
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Charlotte B.
Rating: 4 out of 5
following a purchase from 01/12/2024
I'd love a loyalty card to get more discounts or gifts.
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Youma K.
Rating: 4 out of 5
following a purchase from 29/11/2024
Top
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Virginie C.
Rating: 4 out of 5
following a purchase from 29/11/2024
Very good product for my skin
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Dörte P.
Rating: 4 out of 5
following a purchase from 28/11/2024
Top products. Notifications for shipment tracking very confusing, so that the collection of the shipment can quickly be missed.
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Laura B.
Rating: 2 out of 5
following a purchase from 29/11/2024
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
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Anais S.
Rating: 1 out of 5
following a purchase from 28/11/2024
I have not received my parcel
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