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L
Rating: 1 out of 5
When I ordered it, it said two to three working days, but somehow it only arrived three weeks later.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1, 2, 3 and 4 stars
Reset filtersD
Rating: 1 out of 5
Customer service and Instagram unprofessional and I was blocked. Shipment was sent way too late and never arrived. Was threatened with a lawyer. A pure disaster.
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L
Rating: 1 out of 5
I received the wrong product and the wrong product was a cheaper product !!!!
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S
Rating: 1 out of 5
I regret having ordered! I am missing a jar of precious cream and moreover I received the jar of cream without oil empty and taped tel a tester! I'm outraged that the after-sales service did nothing because the weight of the package was taken by the carrier!
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M
Rating: 1 out of 5
Oil-free cream pumps don't work
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A
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Very good product received quickly
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K
Rating: 1 out of 5
zero satisfaction, this will be my last purchase from you, I placed an order more than 2 weeks ago and so far I have not received my package.
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T
Rating: 1 out of 5
Package not received litigation opened but still nothing for a second order disappointed
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M
Rating: 2 out of 5
Long delivery time, and the soap box was dirty when I received it.
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A
Rating: 1 out of 5
The products burn my face and my skin and I have even more pimples.
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S
Rating: 2 out of 5
I was sent an item twice. I felt it was too much effort to send the wrong item back to get the item I actually ordered. I have now opted for the voucher code but would have liked the item I actually ordered to simply be resent.
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I
Rating: 4 out of 5
Disappointed with crème précieuse if not the goat soap the top
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J
Rating: 1 out of 5
No stars, more than dissatisfied! I complained and only got an email back telling me how to use the scrub ! Peeling is extremely bad and bites into the facial hair!
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J
Rating: 4 out of 5
I bought the peeling mask, cream and soap. The soap dries my skin out a lot. Too strong, unfortunately I can't use it but the cream and mask are a dream
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A
Rating: 4 out of 5
Thank you very much
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J
Rating: 4 out of 5
Very fast delivery
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J
Rating: 1 out of 5
The package did not arrive and I still have not received my money back
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L
Rating: 1 out of 5
Never arrived
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L
Rating: 4 out of 5
Fast and effective. Very good cream
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V
Rating: 4 out of 5
Great product
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K
Rating: 3 out of 5
This is the 2nd time I have ordered. The 1st time the shipping went wrong and I had to wait over 40 days. This time it didn't work again... you have a super bad shipping service provider
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A
Rating: 4 out of 5
The delivery was quick and everything was included. I expected the face cream to be a little richer. My skin feels dry afterwards. The tonic is nice and plump
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D
Rating: 4 out of 5
Very good. One star deduction because delivery to the front door costs extra
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S
Rating: 1 out of 5
Shipping took over 10 days which is too long
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T
Rating: 2 out of 5
Unfortunately, I can no longer tolerate the shampoo
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K
Rating: 3 out of 5
Very good value for money
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S
Rating: 2 out of 5
Unfortunately, I only received 2 out of 3 pieces from my last order. So far I haven't received my missing part and it looks like Pinup is just going to leave me out of it too
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S
Rating: 1 out of 5
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
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S
Rating: 1 out of 5
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
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E
Rating: 4 out of 5
.
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B
Rating: 1 out of 5
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
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M
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Top product but perhaps a little long between order and dispatch....
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K
Rating: 4 out of 5
Very efficient!
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T
Rating: 1 out of 5
Bad customer focus
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S
Rating: 4 out of 5
Very good products but a bit expensive...
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O
Rating: 1 out of 5
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
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V
Rating: 1 out of 5
Parcel has not arrived and several weeks have passed in the meantime
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C
Rating: 2 out of 5
Unfortunately I have not received my order to date
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