Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I was sent an item twice. I felt it was too much effort to send the wrong item back to get the item I actually ordered. I have now opted for the voucher code but would have liked the item I actually ordered to simply be resent.
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Isabelle N.
Rating: 4 out of 5
following a purchase from 14/11/2024
Disappointed with crème précieuse if not the goat soap the top
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Johannaanne A.
Rating: 1 out of 5
following a purchase from 14/11/2024
No stars, more than dissatisfied! I complained and only got an email back telling me how to use the scrub ! Peeling is extremely bad and bites into the facial hair!
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Jenny T.
Rating: 4 out of 5
following a purchase from 12/11/2024
I bought the peeling mask, cream and soap. The soap dries my skin out a lot. Too strong, unfortunately I can't use it but the cream and mask are a dream
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Amenze E.
Rating: 4 out of 5
following a purchase from 08/11/2024
Thank you very much
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Julie M.
Rating: 4 out of 5
following a purchase from 10/11/2024
Very fast delivery
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Julia K.
Rating: 1 out of 5
following a purchase from 18/09/2024
The package did not arrive and I still have not received my money back
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Lorena S.
Rating: 1 out of 5
following a purchase from 20/10/2024
Never arrived
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Lucie A.
Rating: 4 out of 5
following a purchase from 05/11/2024
Fast and effective. Very good cream
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Valérie M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Great product
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Kristin Z.
Rating: 3 out of 5
following a purchase from 04/11/2024
This is the 2nd time I have ordered. The 1st time the shipping went wrong and I had to wait over 40 days. This time it didn't work again... you have a super bad shipping service provider
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Alke K.
Rating: 4 out of 5
following a purchase from 04/11/2024
The delivery was quick and everything was included. I expected the face cream to be a little richer. My skin feels dry afterwards. The tonic is nice and plump
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Denise M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Very good. One star deduction because delivery to the front door costs extra
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Steffen S.
Rating: 1 out of 5
following a purchase from 31/10/2024
Shipping took over 10 days which is too long
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Tanja A.
Rating: 2 out of 5
following a purchase from 02/11/2024
Unfortunately, I can no longer tolerate the shampoo
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Karine R.
Rating: 3 out of 5
following a purchase from 04/11/2024
Very good value for money
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Saskia H.
Rating: 2 out of 5
following a purchase from 04/11/2024
Unfortunately, I only received 2 out of 3 pieces from my last order. So far I haven't received my missing part and it looks like Pinup is just going to leave me out of it too
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Stefanie D.
Rating: 1 out of 5
following a purchase from 26/09/2024
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
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Sandra Z.
Rating: 1 out of 5
following a purchase from 27/10/2024
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
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Emeline P.
Rating: 4 out of 5
following a purchase from 27/10/2024
.
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Bianka M.
Rating: 1 out of 5
following a purchase from 24/10/2024
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
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Marine R.
Rating: 4 out of 5
following a purchase from 23/10/2024
Very good
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Aurelie V.
Rating: 4 out of 5
following a purchase from 23/10/2024
Top product but perhaps a little long between order and dispatch....
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Kayliah B.
Rating: 4 out of 5
following a purchase from 26/10/2024
Very efficient!
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Tina K.
Rating: 1 out of 5
following a purchase from 26/10/2024
Bad customer focus
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Sandra M.
Rating: 4 out of 5
following a purchase from 24/10/2024
Very good products but a bit expensive...
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Olesen N.
Rating: 1 out of 5
following a purchase from 22/10/2024
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
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Vanessa C.
Rating: 1 out of 5
following a purchase from 23/10/2024
Parcel has not arrived and several weeks have passed in the meantime
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Chantal R.
Rating: 2 out of 5
following a purchase from 22/10/2024
Unfortunately I have not received my order to date
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Maike O.
Rating: 2 out of 5
following a purchase from 23/10/2024
I am convinced and satisfied with the product. However, I waited 4 weeks for my delivery.
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Nadine K.
Rating: 1 out of 5
following a purchase from 25/10/2024
25.10. ordered and paid... Today, 09.11. still no goods received.
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Enni S.
Rating: 3 out of 5
following a purchase from 23/10/2024
Ok
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Lena S.
Rating: 1 out of 5
following a purchase from 22/10/2024
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
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Martina R.
Rating: 1 out of 5
following a purchase from 26/09/2024
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
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Jenny L.
Rating: 3 out of 5
following a purchase from 22/10/2024
Unfortunately, the product is not yet effective. Nevertheless, it smells really good. The shipping is a disaster, I paid extra for shipping to my home. The delivery with dpd terrible. Despite the presence and notification of a neighbor, I was allowed to pick up the package in a foil, expensive shipping for nothing paid. Opening hours of the store of course also great to pick up. So good is really different
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Florence M.
Rating: 4 out of 5
following a purchase from 07/10/2024
Order received promptly
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Martina B.
Rating: 3 out of 5
following a purchase from 22/10/2024
The goods and deliveries were fine. However, the purchase on account via Klarna has not worked since then. It was therefore unfortunately not possible to reorder on account, which really annoyed me.
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Lea M.
Rating: 1 out of 5
following a purchase from 22/10/2024
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
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Gisela B.
Rating: 4 out of 5
following a purchase from 21/10/2024
Soap very good
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Tiara G.
Rating: 1 out of 5
following a purchase from 22/10/2024
Product smells very unpleasant
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