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C
Rating: 2 out of 5
Disappointed by the products given the excessive price Do not correspond to my skin type I gave it to my mother
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
I've been testing it for a week now, and it's too early to say whether it's going to improve my skin or not. But it's nice and it smells good.
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E
Rating: 1 out of 5
I have not received my parcel. Is this normal?
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C
Rating: 1 out of 5
I have not received my order... where is it ?
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C
Rating: 1 out of 5
Order never received despite complaint ...
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C
Rating: 4 out of 5
Really not disappointed with the products
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A
Rating: 2 out of 5
Not satisfied
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E
Rating: 4 out of 5
Very satisfied with the soap but I find the price a little high.
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N
Rating: 1 out of 5
Parcel delivered to parcel store despite giving our address for shipping. Parcel store closed could not pick up parcel now I was told in an e-mail parcel was not picked up will be sent back and we should pay the new shipping so that the package can be sent again. The whole thing is very questionable.
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N
Rating: 1 out of 5
The parcel hasn't arrived yet and the status at chronopost hasn't changed for days!!!! In addition, shipping is expensive and even more expensive if you order directly to your home! Not possible these days! I really hope that the parcel arrives at all!
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A
Rating: 4 out of 5
Good soap
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M
Rating: 3 out of 5
The parcel has disappeared. PIN up Secret takes care of it, but it all takes a lot of time
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J
Rating: 1 out of 5
No, because I ordered 2 hair care products and received only one😞😞
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V
Rating: 3 out of 5
Unfortunately, the new soap bar smells different, a bit musty. And I have already ordered and used several bars of soap... Has there been a product change?
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J
Rating: 4 out of 5
Satisfactory
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S
Rating: 1 out of 5
😃👍👍
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N
Rating: 1 out of 5
Very disappointed,doesn't lather well...I've got pimples and my skin has become ugly since I used skin care.my skin isn't soft,so I'm going to stick with my old natural goat's milk soap which suited me much better.
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E
Rating: 4 out of 5
Very happy with the products but I never get any gifts 😥 (my friends and family get them when they order).
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A
Rating: 1 out of 5
I simply didn't receive it, nobody said anything about it because according to DHL it was delivered to the "mailbox" I have NOTHING in the mailbox and was at home all day that day waiting.
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A
Rating: 1 out of 5
Unfortunately, I have not yet received a refund for my return, despite my request to take care of it.
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C
Rating: 1 out of 5
Ordered two goat's milk soaps, received only one and never heard from customer service again. Thank you Pin Up Secret!
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S
Rating: 3 out of 5
I'm not satisfied this time because you didn't send me the products I ordered, there was a duplicate error.
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S
Rating: 1 out of 5
I did not get the product offered with my order
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S
Rating: 1 out of 5
Item not received, weeks since I ordered
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P
Rating: 3 out of 5
I haven't tried all the products yet, but I'm already satisfied with what I have :)
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M
Rating: 2 out of 5
It misses the most expensive soap the one with goat's milk.. very disappointed still no refund offered by pin up secret.. first of last order that's for sure!!!! 😡
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S
Rating: 4 out of 5
Delivery took forever, but the soap seems to be quite good. I'll have to use it for longer to be able to judge it better.
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J
Rating: 4 out of 5
Fast, careful delivery, satisfied with the products for the moment, even if I don't think I've had enough experience since I've only been testing them for a week.
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J
Rating: 1 out of 5
I have received an incorrect order
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H
Rating: 2 out of 5
Unfortunately, I received the wrong goods and had to send them back. I had to make an extra trip to a DPD store which is not nearby. Very annoying and unnecessary effort. No credit note or similar was guaranteed. I am satisfied with the products.
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F
Rating: 3 out of 5
Delivery error
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D
Rating: 1 out of 5
Big burn with soap.... Not satisfied
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N
Rating: 1 out of 5
I have not received my order
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V
Rating: 1 out of 5
The soap doesn't leave my skin feeling good and unfortunately it doesn't completely remove all the dirt and make-up. I have to go over it with another cleanser afterwards and that doesn't make sense for me. Unfortunately, I can't understand the hype and can't use it🙁
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A
Rating: 1 out of 5
I received a damaged box with half of my order inside. I contacted customer service but they did not return it.
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P
Rating: 1 out of 5
Hello, the pump for the oil-free cream doesn't work and they don't want to replace it. I'm very disappointed with the after-sales service as I've been a customer for quite some time. Best regards
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S
Rating: 4 out of 5
Hello The product is in order. But it was not delivered to the point planned, I had to be accompanied 30 km from my home to the chronopost in Bastia. Thank you for what you can do for a future order cordially
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S
Rating: 2 out of 5
I put 2 🌟 because the delivery was fast, the soap is very small, I thought the size of a soap, after we'll see if the blackheads and acne leave with the soap turmeric, I. I was still disappointed
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H
Rating: 4 out of 5
Shipping took a while. Product is great
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D
Rating: 4 out of 5
Very high price, but top effect.
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