Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2, 3 and 4 stars

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Magali C.
Rating: 1 out of 5
following a purchase from 02/07/2024
Since I've been using the soap, I've been getting pimples all over my face. I chose it to reduce my oily skin, but I can't see any improvement.
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Bernhard K.
Rating: 1 out of 5
following a purchase from 04/07/2024
I was on vacation and couldn't pick up the package in time, so it was returned. What about the money, when can I expect to receive information?
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Delphine F.
Rating: 4 out of 5
following a purchase from 28/06/2024
Order delivered quickly and products very good.
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Sahar B.
Rating: 1 out of 5
following a purchase from 03/07/2024
I have not received my order
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Zahiya K.
Rating: 1 out of 5
following a purchase from 04/07/2024
I cannot judge the article, I did not receive it, because of the delivery service which says stre presented whereas I was there, then so-called 2nd passage Idem and I found a receipt telling me to present me to recover the parcel except that I left on vacations. I sent my daughter to pick it up with photo ID on her phone, and they refused. By the time I get home I don't know if my package will still be there because there is a delay, big disappointment for a 1st order, I so wanted to try the product on my vacation but too bad! So disappointing experience.
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Nicole K.
Rating: 1 out of 5
following a purchase from 04/07/2024
I ordered two goat's milk soaps. Only one soap was in the package. I have not yet received a reply from customer service. The soap has also not been redelivered. This is not acceptable, especially as the soaps are expensive. I hope that someone will get in touch with me!!!!!!
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Anne Z.
Rating: 1 out of 5
following a purchase from 04/07/2024
My order from 05.07.24 has still not arrived today (17.07.24), so unfortunately I can't give it a good rating.
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Frédérique B.
Rating: 3 out of 5
following a purchase from 28/06/2024
Order distributed because incorrectly indicated on the receiving site. Very badly done
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Seloua B.
Rating: 3 out of 5
following a purchase from 02/07/2024
As I have very sensitive skin, I had no specific reaction when I used this soap.
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Olga D.
Rating: 4 out of 5
following a purchase from 29/06/2024
Very good to use, foams a lot and quickly. Refines the pores. Perfect as a daily cleanser as well as a mask 👌🏼
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Hyathoune M.
Rating: 4 out of 5
following a purchase from 03/07/2024
I did not receive my first order. I had to reorder.
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Johanna T.
Rating: 1 out of 5
following a purchase from 03/07/2024
Nul nul Toujours rien reçu j'ai commandé il y a déjà un bout de temps je demande un remboursement et apparement il faut patienter bien sûr pas de dédommagement très nul
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Martina S.
Rating: 2 out of 5
following a purchase from 03/07/2024
Always satisfied so far. This time I had to pay so much duty that I will look for another brand
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Miriam H.
Rating: 1 out of 5
following a purchase from 03/07/2024
I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.
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Colina S.
Rating: 1 out of 5
following a purchase from 03/07/2024
Ordered and never received the goods.
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Shonna T.
Rating: 2 out of 5
following a purchase from 02/07/2024
I am still waiting for a return for the precision cream that was not included in my order.
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melanie B.
Rating: 3 out of 5
following a purchase from 02/07/2024
Received the mask dry. 😪
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Finn H.
Rating: 1 out of 5
following a purchase from 02/07/2024
I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.
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Batouli H.
Rating: 4 out of 5
following a purchase from 29/06/2024
I haven't tested the soap yet, I'll finish the one I have first. But I really like the intense fragrance!
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Séverine A.
Rating: 4 out of 5
following a purchase from 02/07/2024
The container for the oil-free cream needs to be redesigned. The cap doesn't stay on, it keeps popping off.
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Anais D.
Rating: 1 out of 5
following a purchase from 30/06/2024
I did not receive the right product I made a claim but no news I'm disappointed
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Ihsane E.
Rating: 1 out of 5
following a purchase from 28/06/2024
I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you
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Marina H.
Rating: 1 out of 5
following a purchase from 30/06/2024
I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!
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Carolin R.
Rating: 1 out of 5
following a purchase from 01/07/2024
I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.
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Mina M.
Rating: 1 out of 5
following a purchase from 29/06/2024
I received my parcel in a disastrous state extra mist was emptied
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Farida B.
Rating: 4 out of 5
following a purchase from 30/06/2024
I'm really satisfied with Pin Up secret, the best for me.
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Pasqualina B.
Rating: 1 out of 5
following a purchase from 29/06/2024
I have not received the product. I indicated that I wanted my money back and nothing happened
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 29/06/2024
Tres satisfaite c'est toujours un plaisir de commander chez vous
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Catherine C.
Rating: 4 out of 5
following a purchase from 29/06/2024
A little drying for my sensitive skin, but the purifying effect is TOP!
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Kimberley K.
Rating: 1 out of 5
following a purchase from 28/06/2024
I would like to send the soap back but get no reply
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Alexandra D.
Rating: 1 out of 5
following a purchase from 28/06/2024
I did not receive my order an incident has been opened, pending
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Leonie E.
Rating: 1 out of 5
following a purchase from 29/06/2024
Never received my order
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Sassia A.
Rating: 2 out of 5
following a purchase from 30/06/2024
Hello ! A set should be in one box And in the offer a free turmeric soap that I did not receive
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Vanessa B.
Rating: 3 out of 5
following a purchase from 29/06/2024
Unfortunately, after placing the order, I didn't receive a confirmation email or any information that it had been dispatched etc.. I could only see on my account that I must have actually ordered it (because of the bank transfer). However, the delivery arrived very quickly and without any complications.
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Elise M.
Rating: 4 out of 5
following a purchase from 30/06/2024
Very good product and gentle on the skin
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Juliane Z.
Rating: 2 out of 5
following a purchase from 29/06/2024
Customer service is a disaster! No feedback received to date!
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Linda W.
Rating: 1 out of 5
following a purchase from 30/06/2024
I have not received my goods.
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Nadine E.
Rating: 1 out of 5
following a purchase from 29/06/2024
Poor customer service, does not get in touch after defective order
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Séverine F.
Rating: 4 out of 5
following a purchase from 30/06/2024
Top-notch products, of incredible quality and effectiveness On the other hand, they're far too expensive, so it's better to wait for a 40% discount or buy them at a chemist's, where they're almost half the price on the site.
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Marwa A.
Rating: 1 out of 5
following a purchase from 01/07/2024
I have not received my order
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