Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Nul nul Toujours rien reçu j'ai commandé il y a déjà un bout de temps je demande un remboursement et apparement il faut patienter bien sûr pas de dédommagement très nul
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Martina S.
Rating: 2 out of 5
following a purchase from 03/07/2024
Always satisfied so far. This time I had to pay so much duty that I will look for another brand
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Miriam H.
Rating: 1 out of 5
following a purchase from 03/07/2024
I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.
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Colina S.
Rating: 1 out of 5
following a purchase from 03/07/2024
Ordered and never received the goods.
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Shonna T.
Rating: 2 out of 5
following a purchase from 02/07/2024
I am still waiting for a return for the precision cream that was not included in my order.
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Melanie B.
Rating: 3 out of 5
following a purchase from 02/07/2024
Received the mask dry. 😪
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Finn H.
Rating: 1 out of 5
following a purchase from 02/07/2024
I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.
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Batouli H.
Rating: 4 out of 5
following a purchase from 29/06/2024
I haven't tested the soap yet, I'll finish the one I have first. But I really like the intense fragrance!
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Séverine A.
Rating: 4 out of 5
following a purchase from 02/07/2024
The container for the oil-free cream needs to be redesigned. The cap doesn't stay on, it keeps popping off.
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Anais D.
Rating: 1 out of 5
following a purchase from 30/06/2024
I did not receive the right product I made a claim but no news I'm disappointed
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Ihsane E.
Rating: 1 out of 5
following a purchase from 28/06/2024
I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you
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Marina H.
Rating: 1 out of 5
following a purchase from 30/06/2024
I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!
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Carolin R.
Rating: 1 out of 5
following a purchase from 01/07/2024
I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.
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Mina M.
Rating: 1 out of 5
following a purchase from 29/06/2024
I received my parcel in a disastrous state extra mist was emptied
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Farida B.
Rating: 4 out of 5
following a purchase from 30/06/2024
I'm really satisfied with Pin Up secret, the best for me.
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Pasqualina B.
Rating: 1 out of 5
following a purchase from 29/06/2024
I have not received the product. I indicated that I wanted my money back and nothing happened
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 29/06/2024
Tres satisfaite c'est toujours un plaisir de commander chez vous
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Catherine C.
Rating: 4 out of 5
following a purchase from 29/06/2024
A little drying for my sensitive skin, but the purifying effect is TOP!
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Kimberley K.
Rating: 1 out of 5
following a purchase from 28/06/2024
I would like to send the soap back but get no reply
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Alexandra D.
Rating: 1 out of 5
following a purchase from 28/06/2024
I did not receive my order an incident has been opened, pending
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Leonie E.
Rating: 1 out of 5
following a purchase from 29/06/2024
Never received my order
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Sassia A.
Rating: 2 out of 5
following a purchase from 30/06/2024
Hello ! A set should be in one box And in the offer a free turmeric soap that I did not receive
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Vanessa B.
Rating: 3 out of 5
following a purchase from 29/06/2024
Unfortunately, after placing the order, I didn't receive a confirmation email or any information that it had been dispatched etc.. I could only see on my account that I must have actually ordered it (because of the bank transfer). However, the delivery arrived very quickly and without any complications.
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Elise M.
Rating: 4 out of 5
following a purchase from 30/06/2024
Very good product and gentle on the skin
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Juliane Z.
Rating: 2 out of 5
following a purchase from 29/06/2024
Customer service is a disaster! No feedback received to date!
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Linda W.
Rating: 1 out of 5
following a purchase from 30/06/2024
I have not received my goods.
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Nadine E.
Rating: 1 out of 5
following a purchase from 29/06/2024
Poor customer service, does not get in touch after defective order
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Séverine F.
Rating: 4 out of 5
following a purchase from 30/06/2024
Top-notch products, of incredible quality and effectiveness On the other hand, they're far too expensive, so it's better to wait for a 40% discount or buy them at a chemist's, where they're almost half the price on the site.
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Marwa A.
Rating: 1 out of 5
following a purchase from 01/07/2024
I have not received my order
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Jennifer N.
Rating: 4 out of 5
following a purchase from 28/06/2024
Despite an error on the order, the choice of solution was satisfactory and the complaint was dealt with very quickly. Thank you!
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Christelle R.
Rating: 1 out of 5
following a purchase from 26/06/2024
Incomplete order missing 1 item for 3 weeks no news.....
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Caroline B.
Rating: 1 out of 5
following a purchase from 27/06/2024
I tested the peeling cream on my face and those of my 2 teenagers... no effect. Just a viscous cream and it's all useless.
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Pamela M.
Rating: 2 out of 5
following a purchase from 26/06/2024
I bought a complete box for my hair and received a damaged box with a cutter. The outer box is in good condition, so this happened before packing.
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Flore B.
Rating: 1 out of 5
following a purchase from 26/06/2024
The promise: product offered with delivery costs only; the so-called delivered order never arrived and the only response is "we'll ask the carrier"....
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Soizick L.
Rating: 1 out of 5
following a purchase from 25/06/2024
Error between what I ordered and what I received. return made but no news....
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Sandra G.
Rating: 1 out of 5
following a purchase from 23/06/2024
Order has not yet arrived.
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Léa M.
Rating: 4 out of 5
following a purchase from 24/06/2024
Smoother skin
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Danielle D.
Rating: 1 out of 5
following a purchase from 22/06/2024
Super shampoo and mask
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Priscille C.
Rating: 1 out of 5
following a purchase from 23/06/2024
Products make my face itch
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Nadine M.
Rating: 1 out of 5
following a purchase from 23/06/2024
It has still not arrived. There has been no response to inquiries.
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