Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

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M
Mireille C.
Rating: 4 out of 5
following a purchase from 04/03/2024
New products for me, so I test before any other opinion! So far I can say fast delivery and ok.
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Sandra T.
Rating: 4 out of 5
following a purchase from 03/03/2024
Order well received
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Carsten W.
Rating: 2 out of 5
following a purchase from 02/03/2024
Unfortunately, the extra was not included for orders over a certain value.
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Aurelie S.
Rating: 4 out of 5
following a purchase from 27/02/2024
Very satisfied
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Françoise D.
Rating: 4 out of 5
following a purchase from 27/02/2024
I don't have enough experience to evaluate hair care products
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Anna M.
Rating: 4 out of 5
following a purchase from 27/02/2024
Very good
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Isabelle G.
Rating: 4 out of 5
following a purchase from 24/02/2024
Very good
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Susanne L.
Rating: 4 out of 5
following a purchase from 15/02/2024
The goat's milk soap is really great...
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Constanze M.
Rating: 2 out of 5
One of the scrubs I ordered had already been opened and had leaked. The pack was also broken.
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Evodie H.
Rating: 4 out of 5
following a purchase from 16/02/2024
Very good as usual
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Sandy N.
Rating: 4 out of 5
following a purchase from 14/02/2024
Satisfied
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Jessica S.
Rating: 1 out of 5
following a purchase from 26/12/2023
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
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Laura J.
Rating: 4 out of 5
following a purchase from 15/02/2024
Nickel
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Liza A.
Rating: 4 out of 5
following a purchase from 13/02/2024
delivery in less than 1 week, satisfied with the products.
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Justine E.
Rating: 1 out of 5
following a purchase from 10/02/2024
I didn't get the precious cream.
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Amelie A.
Rating: 1 out of 5
following a purchase from 09/02/2024
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
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Sandy D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Top
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Stéphanie F.
Rating: 1 out of 5
following a purchase from 09/02/2024
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
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Catherine D.
Rating: 4 out of 5
following a purchase from 25/01/2024
Fast and satisfied with my products
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Marine B.
Rating: 4 out of 5
following a purchase from 11/02/2024
Pleasant product, too bad the round shape makes it awkward to hold. Sincerely
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Nacera M.
Rating: 2 out of 5
following a purchase from 10/02/2024
One product is described in German, the other in French, the cap on the oil-free cream doesn't go up by itself, the texture of the creams is not at all the same as usual, especially the precious cream, which feels like burning, whereas it usually feels cooler. Really disappointed.
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Laurence M.
Rating: 1 out of 5
following a purchase from 10/02/2024
Very satisfied Effectiveness++ Very satisfied
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Melina D.
Rating: 2 out of 5
following a purchase from 09/02/2024
I received the soap all broken too bad
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Aïcha M.
Rating: 1 out of 5
following a purchase from 10/02/2024
At the top
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Luisa L.
Rating: 1 out of 5
following a purchase from 27/01/2024
Unfortunately, my package never arrived
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Aurélien L.
Rating: 1 out of 5
following a purchase from 06/02/2024
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
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Maria L.
Rating: 2 out of 5
following a purchase from 05/02/2024
The shipping method was subsequently changed from my home address to a PickUp Store without my agreement. Although I paid extra for shipping to my home address.
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Emilie G.
Rating: 1 out of 5
following a purchase from 06/02/2024
I did not receive the article
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Celine D.
Rating: 1 out of 5
following a purchase from 08/02/2024
No stars! I've been waiting for my parcel since February 6th!
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Sabrina B.
Rating: 3 out of 5
following a purchase from 07/02/2024
Too bad my skin doesn't tolerate soap and feels slightly burnt.
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Laurence S.
Rating: 1 out of 5
following a purchase from 07/02/2024
Incomplete order
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Sophie L.
Rating: 4 out of 5
following a purchase from 06/02/2024
Quite happy with this soap! I've been using it for a week now, and my skin looks much better, and it doesn't irritate it. I have very sensitive skin and there's no redness! I recommend
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Louise B.
Rating: 4 out of 5
following a purchase from 06/02/2024
Fast delivery I am satisfied with the product
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Estelle I.
Rating: 3 out of 5
following a purchase from 07/02/2024
I received my order incomplete so I sent several emails but no response.
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Marine C.
Rating: 1 out of 5
following a purchase from 05/02/2024
Order never received
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Lise L.
Rating: 1 out of 5
following a purchase from 02/02/2024
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
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Elodie Y.
Rating: 2 out of 5
following a purchase from 06/02/2024
I'm running out of products
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Gabriele K.
Rating: 1 out of 5
following a purchase from 05/02/2024
Fast delivery
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Julie D.
Rating: 1 out of 5
following a purchase from 05/02/2024
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
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Melanie R.
Rating: 4 out of 5
following a purchase from 03/02/2024
I love this brand, it's really top notch. I recommend it
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