Customer reviews of Pinup Secret

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Ludivine P.

Rating: 3 out of 5

Published on 30/12/2023 à 19h55 following a purchase from 17/12/2023

I find that the storage boxes for the teint précieux soap are not at all practical. I'm disappointed, I expected better.

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Samira B.

Rating: 1 out of 5

Published on 30/12/2023 à 17h41 following a purchase from 17/12/2023

I took the whole range. Very drying on the skin... including the cream... I expected better.

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Nelda M.

Rating: 4 out of 5

Published on 27/12/2023 à 13h36 following a purchase from 14/12/2023

I'm very happy with the soap, less so with the cream, which I find too matte.

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Marianne A.

Rating: 1 out of 5

Published on 27/12/2023 à 12h13 following a purchase from 14/12/2023

I was missing 3products for my delivery I had to call to take pictures and wait for the rest of my order.

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Cécile A.

Rating: 4 out of 5

Published on 27/12/2023 à 11h48 following a purchase from 14/12/2023

I'm happy but I haven't received my soap holder ...

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Milla B.

Rating: 1 out of 5

Published on 27/12/2023 à 11h48 following a purchase from 14/12/2023

I'm still waiting for my parcel

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Paulina O.

Rating: 3 out of 5

Published on 27/12/2023 à 11h35 following a purchase from 14/12/2023

I didn't receive the whole package, one of the creams was forgotten and I only received it once instead of twice.

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pierre J.

Rating: 1 out of 5

Published on 26/12/2023 à 19h43 following a purchase from 14/12/2023

Package not received

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Camille M.

Rating: 3 out of 5

Published on 26/12/2023 à 19h30 following a purchase from 13/12/2023

Disappointed with the format of the products ... I would have liked to have the small brush or the box for the soap ...

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Sandrine P.

Rating: 4 out of 5

Published on 26/12/2023 à 18h56 following a purchase from 13/12/2023

I love your products, but the delivery is always very long! More than a week

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Patrice B.

Rating: 1 out of 5

Published on 26/12/2023 à 17h36 following a purchase from 13/12/2023

Not so good

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Fabienne D.

Rating: 1 out of 5

Published on 25/12/2023 à 21h09 following a purchase from 13/12/2023

Super beautiful hair care set

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Suzanne N.

Rating: 4 out of 5

Published on 25/12/2023 à 18h02 following a purchase from 12/12/2023

Very satisfied with my products

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Lola P.

Rating: 1 out of 5

Published on 25/12/2023 à 18h00 following a purchase from 12/12/2023

The product burns when I apply it, + I don't like the smell, I'm disappointed.

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Virginie T.

Rating: 1 out of 5

Published on 25/12/2023 à 12h46 following a purchase from 11/12/2023

I have not received my parcel

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Kawtar F.

Rating: 1 out of 5

Published on 25/12/2023 à 03h13 following a purchase from 25/11/2023

I have not received my order... 293563264 Here is my order number

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Chryslene G.

Rating: 4 out of 5

Published on 23/12/2023 à 17h50 following a purchase from 08/12/2023

Very good product

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Abello E.

Rating: 1 out of 5

Published on 23/12/2023 à 16h01 following a purchase from 09/12/2023

I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!

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naima B.

Rating: 1 out of 5

Published on 23/12/2023 à 15h35 following a purchase from 08/12/2023

The parcel arrived completely crushed, disappointed

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Kenza B.

Rating: 1 out of 5

Published on 23/12/2023 à 14h42 following a purchase from 09/12/2023

Dries the skin

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LILIANE T.

Rating: 4 out of 5

Published on 22/12/2023 à 06h51 following a purchase from 05/12/2023

Serious and punctual

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Sabrina J.

Rating: 1 out of 5

Published on 22/12/2023 à 01h56 following a purchase from 05/12/2023

I received the product spilled in the package and I have not received a response to my email.

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Sabine R.

Rating: 2 out of 5

Published on 21/12/2023 à 12h00 following a purchase from 05/12/2023

I ordered a make-up remover, which I haven't received. I contacted the after-sales service, but they didn't reply. It's not the first time I've ordered from them. I've always been satisfied. Disappointing

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Johanna B.

Rating: 2 out of 5

Published on 21/12/2023 à 11h39 following a purchase from 07/12/2023

product received not the one ordered i had FAI an email to have an exchange and never UE of answer

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Melanie B.

Rating: 1 out of 5

Published on 20/12/2023 à 11h55 following a purchase from 08/12/2023

The products do not suit him

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Elisa V.

Rating: 1 out of 5

Published on 20/12/2023 à 07h29 following a purchase from 24/11/2023

I have an allergic reaction to soap and precious cream.

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Elodie C.

Rating: 2 out of 5

Published on 19/12/2023 à 21h22 following a purchase from 05/12/2023

Order not in conformity with what I validated

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Camille C.

Rating: 1 out of 5

Published on 19/12/2023 à 18h30 following a purchase from 07/12/2023

The item advertised on the photo did not correspond to the one received, very disappointed.

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Yamina T.

Rating: 2 out of 5

Published on 19/12/2023 à 06h54 following a purchase from 06/12/2023

I ordered the soap with its box and I only received the brain and instead of sending it back to me I was given a promo code. I find this disappointing: you pay for something you don't receive.

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Louise L.

Rating: 1 out of 5

Published on 19/12/2023 à 06h53 following a purchase from 03/12/2023

parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you

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Stephie H.

Rating: 1 out of 5

Published on 19/12/2023 à 01h16 following a purchase from 05/12/2023

I have not received my order in full

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Nathalie F.

Rating: 3 out of 5

Published on 18/12/2023 à 20h57 following a purchase from 05/12/2023

Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed :(

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Blandine B.

Rating: 3 out of 5

Published on 18/12/2023 à 20h53 following a purchase from 05/12/2023

Incomplete order then defective item

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Florence L.

Rating: 1 out of 5

Published on 18/12/2023 à 19h50 following a purchase from 05/12/2023

Disappointed because the description describes a box and I received the products in detail for a gift it is not top

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aude C.

Rating: 1 out of 5

Published on 18/12/2023 à 19h24 following a purchase from 06/12/2023

I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.

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Carole P.

Rating: 1 out of 5

Published on 18/12/2023 à 18h00 following a purchase from 05/12/2023

I didn't realize they were just boxes! We'll keep them next time. Package returned.

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Marie-Cécile L.

Rating: 1 out of 5

Published on 18/12/2023 à 17h45 following a purchase from 05/12/2023

I would like to return the parcel but I have not received anything.

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Celine O.

Rating: 1 out of 5

Published on 18/12/2023 à 17h43 following a purchase from 05/12/2023

No parcel delivery sent to the other end of my house impossible to recover.

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Valerie B.

Rating: 1 out of 5

Published on 18/12/2023 à 17h37 following a purchase from 05/12/2023

Delivery to a relay point not chosen!

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Amandine M.

Rating: 1 out of 5

Published on 18/12/2023 à 15h10 following a purchase from 05/12/2023

I didn't receive the full order, I filed a complaint and I still haven't heard anything!

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