Customer reviews of Pinup Secret

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Fabienne D.

Rating: 1 out of 5

Published on 25/12/2023 à 21h09 following a purchase from 13/12/2023

Super beautiful hair care set

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Suzanne N.

Rating: 4 out of 5

Published on 25/12/2023 à 18h02 following a purchase from 12/12/2023

Very satisfied with my products

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Lola P.

Rating: 1 out of 5

Published on 25/12/2023 à 18h00 following a purchase from 12/12/2023

The product burns when I apply it, + I don't like the smell, I'm disappointed.

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Virginie T.

Rating: 1 out of 5

Published on 25/12/2023 à 12h46 following a purchase from 11/12/2023

I have not received my parcel

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Kawtar F.

Rating: 1 out of 5

Published on 25/12/2023 à 03h13 following a purchase from 25/11/2023

I have not received my order... 293563264 Here is my order number

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Chryslene G.

Rating: 4 out of 5

Published on 23/12/2023 à 17h50 following a purchase from 08/12/2023

Very good product

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Abello E.

Rating: 1 out of 5

Published on 23/12/2023 à 16h01 following a purchase from 09/12/2023

I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!

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Naima B.

Rating: 1 out of 5

Published on 23/12/2023 à 15h35 following a purchase from 08/12/2023

The parcel arrived completely crushed, disappointed

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Kenza B.

Rating: 1 out of 5

Published on 23/12/2023 à 14h42 following a purchase from 09/12/2023

Dries the skin

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Liliane T.

Rating: 4 out of 5

Published on 22/12/2023 à 06h51 following a purchase from 05/12/2023

Serious and punctual

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Sabrina J.

Rating: 1 out of 5

Published on 22/12/2023 à 01h56 following a purchase from 05/12/2023

I received the product spilled in the package and I have not received a response to my email.

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Sabine R.

Rating: 2 out of 5

Published on 21/12/2023 à 12h00 following a purchase from 05/12/2023

I ordered a make-up remover, which I haven't received. I contacted the after-sales service, but they didn't reply. It's not the first time I've ordered from them. I've always been satisfied. Disappointing

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Johanna B.

Rating: 2 out of 5

Published on 21/12/2023 à 11h39 following a purchase from 07/12/2023

product received not the one ordered i had FAI an email to have an exchange and never UE of answer

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Melanie B.

Rating: 1 out of 5

Published on 20/12/2023 à 11h55 following a purchase from 08/12/2023

The products do not suit him

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Elisa V.

Rating: 1 out of 5

Published on 20/12/2023 à 07h29 following a purchase from 24/11/2023

I have an allergic reaction to soap and precious cream.

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Elodie C.

Rating: 2 out of 5

Published on 19/12/2023 à 21h22 following a purchase from 05/12/2023

Order not in conformity with what I validated

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Camille C.

Rating: 1 out of 5

Published on 19/12/2023 à 18h30 following a purchase from 07/12/2023

The item advertised on the photo did not correspond to the one received, very disappointed.

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Yamina T.

Rating: 2 out of 5

Published on 19/12/2023 à 06h54 following a purchase from 06/12/2023

I ordered the soap with its box and I only received the brain and instead of sending it back to me I was given a promo code. I find this disappointing: you pay for something you don't receive.

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Louise L.

Rating: 1 out of 5

Published on 19/12/2023 à 06h53 following a purchase from 03/12/2023

parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you

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Stephie H.

Rating: 1 out of 5

Published on 19/12/2023 à 01h16 following a purchase from 05/12/2023

I have not received my order in full

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Nathalie F.

Rating: 3 out of 5

Published on 18/12/2023 à 20h57 following a purchase from 05/12/2023

Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed :(

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Blandine B.

Rating: 3 out of 5

Published on 18/12/2023 à 20h53 following a purchase from 05/12/2023

Incomplete order then defective item

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Florence L.

Rating: 1 out of 5

Published on 18/12/2023 à 19h50 following a purchase from 05/12/2023

Disappointed because the description describes a box and I received the products in detail for a gift it is not top

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Aude C.

Rating: 1 out of 5

Published on 18/12/2023 à 19h24 following a purchase from 06/12/2023

I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.

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Carole P.

Rating: 1 out of 5

Published on 18/12/2023 à 18h00 following a purchase from 05/12/2023

I didn't realize they were just boxes! We'll keep them next time. Package returned.

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Marie-Cécile L.

Rating: 1 out of 5

Published on 18/12/2023 à 17h45 following a purchase from 05/12/2023

I would like to return the parcel but I have not received anything.

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Celine O.

Rating: 1 out of 5

Published on 18/12/2023 à 17h43 following a purchase from 05/12/2023

No parcel delivery sent to the other end of my house impossible to recover.

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Valerie B.

Rating: 1 out of 5

Published on 18/12/2023 à 17h37 following a purchase from 05/12/2023

Delivery to a relay point not chosen!

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Amandine M.

Rating: 1 out of 5

Published on 18/12/2023 à 15h10 following a purchase from 05/12/2023

I didn't receive the full order, I filed a complaint and I still haven't heard anything!

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Maram A.

Rating: 1 out of 5

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

I have not received my parcel

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Chaimaa A.

Rating: 1 out of 5

Published on 17/12/2023 à 14h49 following a purchase from 01/12/2023

Disappointed it becomes too pasty

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Anouk D.

Rating: 2 out of 5

Published on 17/12/2023 à 14h33 following a purchase from 03/12/2023

Product received damaged

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Katia B.

Rating: 1 out of 5

Published on 17/12/2023 à 14h12 following a purchase from 04/12/2023

Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.

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Lydia B.

Rating: 4 out of 5

Published on 17/12/2023 à 13h57 following a purchase from 03/12/2023

Good site. Perfect delivery

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Nouzlati A.

Rating: 1 out of 5

Published on 17/12/2023 à 13h05 following a purchase from 01/12/2023

I did not receive the soap

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Pinet L.

Rating: 2 out of 5

Published on 17/12/2023 à 12h05 following a purchase from 02/12/2023

I ordered a soap box and did not receive it.

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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Lisa P.

Rating: 2 out of 5

Published on 17/12/2023 à 11h26 following a purchase from 01/12/2023

I've noticed that the goat's milk soap product has much less milk than the first purchase and I'm very disappointed. Yet I bought this soap again without finishing the first one and comparing them.

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Chloé B.

Rating: 4 out of 5

Published on 17/12/2023 à 10h01 following a purchase from 03/12/2023

Quality product. My skin is much more beautiful since I started using Pin Up Secret products. One small drawback: the oil's packaging. The cap doesn't fit on the bottle.

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