Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

Reset filters
S
Sanaa C.
Rating: 1 out of 5
following a purchase from 07/06/2018
I caught some big plates in my face. Never again!
Translated reviews
M
Marie L.
Rating: 4 out of 5
following a purchase from 02/07/2018
good product
Translated reviews
A
Alexandra T.
Rating: 4 out of 5
following a purchase from 01/07/2018
Conforming products, not too long delivery times.
Translated reviews
J
Jonathan M.
Rating: 3 out of 5
following a purchase from 06/06/2018
I got it all cracked up and a little bit in pieces... but the soap is still effective against acne.
Translated reviews
R
Rachida B.
Rating: 1 out of 5
following a purchase from 19/06/2018
Product filled with wrong product !!!!!
Translated reviews
L
Laetitia C.
Rating: 1 out of 5
following a purchase from 19/11/2018
Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!
Translated reviews
S
Sana I.
Rating: 1 out of 5
following a purchase from 13/06/2018
no effect
Translated reviews
B
Berivan L.
Rating: 3 out of 5
following a purchase from 11/06/2018
Disappointed with the cream and soap to be applied as a mask has trouble foaming.
Translated reviews
R
Roumaissa B.
Rating: 3 out of 5
following a purchase from 11/06/2018
The bedside milk saving isn't bad but it doesn't work miracles. Piling is useless.
Translated reviews
D
Diane C.
Rating: 2 out of 5
following a purchase from 06/06/2018
The quality of the product is not crazy and the packaging doesn't make up for it.
Translated reviews
T
Tess G.
Rating: 3 out of 5
following a purchase from 20/11/2018
I was supposed to get the package at home, they sent it to a relay point. But product correct.
Translated reviews
I
Ilona C.
Rating: 2 out of 5
following a purchase from 20/11/2018
I've been using the goat's milk soap for almost a month now and I still have as many pimples (or even more)?
Translated reviews
V
Vanessa A.
Rating: 2 out of 5
following a purchase from 08/05/2018
I find it inadmissible to pay shipping costs to receive the package within 48 hours and to receive it almost 1 month after validating the order when the payment had been debited from my bank account.
Translated reviews
E
Elodie P.
Rating: 1 out of 5
following a purchase from 29/04/2018
Products inneffective Service after sale can be courteous
Translated reviews
J
Julie D.
Rating: 4 out of 5
following a purchase from 07/11/2018
good product
Translated reviews
L
Léna Q.
Rating: 4 out of 5
following a purchase from 20/11/2018
Products well received! I started "treating" my skin with the products a week ago and I can already see the results! Moreover, the packaging of the products is rather nice and very classy! I am satisfied!
Translated reviews
M
Marion G.
Rating: 2 out of 5
following a purchase from 12/11/2018
The cream pump wasn't working, I asked customer service for a new pump... I haven't had much return since. Too bad I managed otherwise...
Translated reviews
D
Doriane M.
Rating: 4 out of 5
following a purchase from 02/11/2018
22 days to receive my package... Luckily the products are top
Translated reviews
S
Sylvie R.
Rating: 4 out of 5
following a purchase from 17/11/2018
I'm happy with the product, the soap smells great, it has a unique scent. My skin is much softer than before thank you Pinup-secret
Translated reviews
M
Maeva B.
Rating: 4 out of 5
following a purchase from 17/11/2018
Bien
Translated reviews
W
William S.
Rating: 1 out of 5
following a purchase from 23/05/2018
A really long wait, 2-3 months I think.
Translated reviews
R
Romane L.
Rating: 3 out of 5
following a purchase from 19/11/2018
Top product. On the other hand, the packaging leaves something to be desired in view of the price of the products. No samples or leaflets to learn about new products.
Translated reviews
J
Jessica B.
Rating: 4 out of 5
following a purchase from 16/11/2018
Package received not in great condition.
Translated reviews
S
Stephanie M.
Rating: 1 out of 5
following a purchase from 19/11/2018
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
Translated reviews
M
Marie H.
Rating: 4 out of 5
following a purchase from 19/11/2018
ok
Translated reviews
A
Astrid M.
Rating: 4 out of 5
following a purchase from 18/11/2018
Good products and fast delivery
Translated reviews
M
Mathilde F.
Rating: 4 out of 5
following a purchase from 09/08/2018
Good handling of complaints and good quality product
Translated reviews
L
Laura N.
Rating: 1 out of 5
following a purchase from 03/10/2018
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
Translated reviews
M
Margaux G.
Rating: 1 out of 5
following a purchase from 02/08/2018
Really inefficient service, very disappointed!
Translated reviews
L
Lola G.
Rating: 4 out of 5
following a purchase from 16/11/2018
Effective product, I recommend
Translated reviews
E
Enissa R.
Rating: 4 out of 5
following a purchase from 15/11/2018
I tried the goat's milk soap and I feel my skin softer and more luminous. I am waiting for the box to test the whole range and hope to be satisfied until the end. Thank you
Translated reviews
C
Christopher M.
Rating: 4 out of 5
following a purchase from 12/11/2018
:)
Translated reviews
F
Fatima E.
Rating: 2 out of 5
following a purchase from 12/11/2018
I had to wait 2 months and a half Before having my package, ONE does not warn me on the fact that my package to be returned to the sender for lack of error on the address I had to call myself several times And pay very expensive communication seen that I am in Belgium. I have to pay the 3,90€, the package is still blocked and I had to call again to prevent pin up. Really it wasn't pleasant at all.
Translated reviews
A
Asmae E.
Rating: 4 out of 5
following a purchase from 15/11/2018
Bien
Translated reviews
V
Véronique G.
Rating: 4 out of 5
following a purchase from 15/11/2018
My skin is very soft thanks to the goat's milk soap and the precious cream? I have fewer pimples and I've been using the products for a week now?
Translated reviews
C
Caroline P.
Rating: 1 out of 5
following a purchase from 15/11/2018
The site itself is not bad, but I can't say the same about the products.
Translated reviews
L
Laura A.
Rating: 4 out of 5
following a purchase from 09/11/2018
The only downside is the impossibility of receiving the parcel at a relay point other than the Post Office, as the post office hours are difficult for a working person to access. Otherwise very satisfied with the product received: texture, composition, smell ...
Translated reviews
E
Emmanuelle L.
Rating: 4 out of 5
following a purchase from 15/11/2018
I have been using goat's milk soap and face cream for a few days now. Overall it's fine, I have a lot of dry pimples that are coming out and the skin still dry to see in the coming weeks.
Translated reviews
B
Bettina J.
Rating: 4 out of 5
following a purchase from 15/11/2018
Good site is clear and clean in terms of orders and very fast delivery which I appreciated.
Translated reviews
K
Khadija N.
Rating: 4 out of 5
following a purchase from 14/11/2018
Bien
Translated reviews