Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

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G
Geraldine R.
Rating: 3 out of 5
following a purchase from 24/11/2023
Very fast and perfect delivery! I am very happy with my order . Thank you 🤩
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C
Céline B.
Rating: 1 out of 5
following a purchase from 24/11/2023
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
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Victoria L.
Rating: 2 out of 5
following a purchase from 23/11/2023
I received a defective product and no one answered my email.
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Beatrice L.
Rating: 4 out of 5
following a purchase from 22/11/2023
I ordered the soap and I'm very satisfied.
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Marine B.
Rating: 3 out of 5
following a purchase from 22/11/2023
I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.
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Yannick C.
Rating: 3 out of 5
following a purchase from 20/11/2023
Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕
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C
Caroline R.
Rating: 1 out of 5
following a purchase from 21/11/2023
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
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Rajaa L.
Rating: 2 out of 5
following a purchase from 07/11/2023
I have not yet received my delivery
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Anne B.
Rating: 4 out of 5
following a purchase from 20/11/2023
Good order tracking.
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C
Clémence D.
Rating: 1 out of 5
following a purchase from 18/11/2023
8/100 as rating on yuka apparently very bad for skin
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B
Bernadette W.
Rating: 4 out of 5
following a purchase from 20/11/2023
almost suitable product
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C
Charlène C.
Rating: 1 out of 5
following a purchase from 20/11/2023
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
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Pauline A.
Rating: 2 out of 5
following a purchase from 17/11/2023
They forgot the soap box in my parcel ... and they didn't send it back.
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Tania A.
Rating: 3 out of 5
following a purchase from 19/11/2023
My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.
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Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
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Patricia S.
Rating: 4 out of 5
following a purchase from 19/11/2023
CLEAR
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Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
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Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
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Grondal C.
Rating: 4 out of 5
following a purchase from 16/11/2023
Le savon et crème pour les visages super bien j'aime bien Je plus acheté les kit savon crème sans huile super bien 10 sur 10 bonne journée à vous
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 14/11/2023
Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.
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C
Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
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Veronique K.
Rating: 3 out of 5
following a purchase from 14/11/2023
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
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R
Romane P.
Rating: 2 out of 5
following a purchase from 13/11/2023
I have not received my order in full.
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Bernice M.
Rating: 2 out of 5
following a purchase from 11/11/2023
I have not received my parcel
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Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
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Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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Virginie F.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, I have received my parcel and am very satisfied with the products. But I'm disappointed that the new product I was trying this time is packaged in German. Thank you
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G
Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
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Karima A.
Rating: 3 out of 5
following a purchase from 09/11/2023
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
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Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
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Patricia D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good
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Tiffany V.
Rating: 4 out of 5
following a purchase from 29/10/2023
Good product
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Saliha K.
Rating: 2 out of 5
following a purchase from 05/11/2023
I only received the oil-free cream
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B
Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
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Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
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Mathilde L.
Rating: 3 out of 5
following a purchase from 07/11/2023
I still haven't received my cash back because it hasn't yet been validated by the brand...
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Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
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Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
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Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
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Nadia N.
Rating: 4 out of 5
following a purchase from 06/11/2023
Parcel arrived at the addressee for once. Top product as usual
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