Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
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Isabelle D.
Rating: 3 out of 5
following a purchase from 31/10/2023
This product was forgotten in my previous order
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Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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Nathalie M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
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Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
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Céline S.
Rating: 2 out of 5
following a purchase from 01/11/2023
Product error
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Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
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Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
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Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
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Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
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Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
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Gwladys B.
Rating: 2 out of 5
following a purchase from 30/10/2023
I tried to make a mask with the soap, it stung my skin and the creams are not nourishing enough for my skin.
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/10/2023
I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.
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Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
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Morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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Manon N.
Rating: 2 out of 5
following a purchase from 28/10/2023
Products take too long to arrive
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Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
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Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Korane G.
Rating: 4 out of 5
following a purchase from 25/10/2023
I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...
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Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
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Isabelle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
I've just started using it and I'm very satisfied.
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Lucyle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good products
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Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
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Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
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Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
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Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
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Cynthia G.
Rating: 4 out of 5
following a purchase from 20/10/2023
Great product
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Ophelie P.
Rating: 2 out of 5
following a purchase from 21/10/2023
Soap that smells very good. But does nothing for my skin problems (acne).
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Solene J.
Rating: 4 out of 5
following a purchase from 22/10/2023
The soap makes the skin extremely soft, but the oil-free cream dries the skin out a lot, even after several uses (I have dry skin with an atopic tendency). To be seen over time for the reduction of imperfections.
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Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
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Séverine R.
Rating: 4 out of 5
following a purchase from 17/10/2023
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Mahealanie B.
Rating: 3 out of 5
following a purchase from 13/10/2023
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
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Emma B.
Rating: 1 out of 5
following a purchase from 17/10/2023
I'm still waiting for my order!
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Khadidja G.
Rating: 3 out of 5
following a purchase from 13/10/2023
I received my order incomplete I could not find the soap box 😔
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Alice L.
Rating: 2 out of 5
following a purchase from 02/10/2023
disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
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