Customer reviews of Pinup Secret

Super product for the essential box but when I make contact because I am missing a product purchased next to the box I am sent back to colissimo because the weight of the package left with them and normal but the package was unopened when I received it and colissimo tells me to check with my order site. No refund or return for the missing product.

Hello, Since 2023 the brand has changed the composition of its goat's milk soap, which I find really disappointing given its effectiveness before that date.

The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.

I've been using all the products for 1 week. To be seen over time. Pleasant-smelling soap, nickel oil-free cream. Scrub doesn't smell great to my taste.

Top!

I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.

My order is missing one product, no news from the brand!

I had my order delivered to a relay point. I received a text message on 06.10 to pick it up. Being away for the weekend, I couldn't make it. When I went to pick it up on 14.10 it was gone. And the owners of your relay point were very unpleasant.

Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.

I have not received the parcel

The mask was missing from my order

Superb soap

A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.

No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice

Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...

The products are good but the kit is missing. We have made a complaint but nothing so far.

I have not received my order

Disappointed ... classic soap so even more disappointed

My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article

Good, but it stings the skin

Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.

I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....

Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.

Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed

I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.

Didn't receive the product ordered but parcel sent quickly and very well packaged.

Product conforms to the description, fast delivery but not to the chosen relay point.

After using the product I noticed the appearance of numerous pimples on my face.

To keep trying but for the moment I'm not wouhahou

I hated it, it didn't change a thing

Received in German but must mail made without reply 🥴

I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).

Product broken and opened on receipt.

Perfect and top products! The only negative thing is that the packaging is far too rigid in bottle format. It's hard to get the cleansing milk or the exfoliating cream out... But the quality of the products is there and I wouldn't change a thing! Good improvement!

The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.

Null

Crème tounée

Ordered soap with box and received soap with brush. I wrote to customer service and no return. Disappointed I have been ordering from this site for over 6 years without any problem...

Top delivery, well-packaged product, but not enough experience of use, to be seen over time.

The product gave me pimples