Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2, 3 and 4 stars

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Julie L.
Rating: 1 out of 5
following a purchase from 09/07/2023
I got a promo code from an influencer for -40% plus a free soap but I didn't get the soap so I'm disappointed, which is a shame because I love your products.
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Schéra R.
Rating: 3 out of 5
following a purchase from 07/07/2023
The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!
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Sofia Y.
Rating: 4 out of 5
following a purchase from 07/07/2023
Using the soap has definitely improved the quality of my skin, but I still have pimples, obviously it doesn't stop them from growing. Nevertheless, I recommend
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Aicha L.
Rating: 3 out of 5
following a purchase from 09/07/2023
Really overpriced products!
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Elodie T.
Rating: 3 out of 5
following a purchase from 10/07/2023
Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 09/07/2023
Received 1 soap out of 2 .very disappointed
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Karima H.
Rating: 1 out of 5
following a purchase from 09/07/2023
The soap is in a cardboard box when you look at the ads of the influencers they have a solid box packaging has changed
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Sandrine R.
Rating: 1 out of 5
following a purchase from 09/07/2023
The brush was missing from my last order. I sent an e-mail to point this out. No reply since.
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Mama K.
Rating: 1 out of 5
following a purchase from 06/07/2023
Thank you
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Daloba T.
Rating: 1 out of 5
following a purchase from 06/07/2023
I did not receive the brush that was supposed to come with the 2 face mask soaps.
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Sara A.
Rating: 2 out of 5
following a purchase from 06/07/2023
One of the products did not match my Order, can't wait to test what I received
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Patricia M.
Rating: 2 out of 5
following a purchase from 06/07/2023
Hello, the company made a product error during the preparation of my order and I find that customer service is not responsive. I still haven't received the right product.
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Cecile C.
Rating: 1 out of 5
following a purchase from 04/07/2023
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Anancy Claudia E.
Rating: 4 out of 5
following a purchase from 05/07/2023
I have been satisfied with pin UP secret for 3 years.
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Marielle F.
Rating: 1 out of 5
following a purchase from 06/07/2023
I did not receive my order in full, I sent several emails but still no return a week later! Really very disappointed!
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Amira A.
Rating: 1 out of 5
following a purchase from 04/07/2023
Defective product and they refuse to refund my money.
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Valerie P.
Rating: 4 out of 5
following a purchase from 04/07/2023
Perfect
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Maroua D.
Rating: 1 out of 5
following a purchase from 29/06/2023
I still haven't received my parcel
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Sandrine B.
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.
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Mathilde P.
Rating: 2 out of 5
following a purchase from 03/07/2023
The packaging of the product was all damaged, smashed on the ribs... not a great presentation!
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Sandrine R.
Rating: 1 out of 5
following a purchase from 29/06/2023
NO PARCEL TRACKING, RELAY POINT NOT RESPECTED AND I STILL HAVEN'T ORDERED
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Marina M.
Rating: 1 out of 5
following a purchase from 29/06/2023
I never received my package. And no return from you
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Jean-Michel L.
Rating: 3 out of 5
following a purchase from 03/07/2023
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
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Violeta R.
Rating: 4 out of 5
following a purchase from 01/07/2023
I've used it 5-6 times now and I'm really pleased.... Time will tell.
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Christel P.
Rating: 4 out of 5
following a purchase from 04/07/2023
I have just started using the products for the first time, so far I am satisfied, arrived in good condition and quickly.
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Emilia S.
Rating: 1 out of 5
following a purchase from 03/07/2023
I haven't received anything yet.
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Gaelle D.
Rating: 1 out of 5
following a purchase from 02/07/2023
I ordered a set with two soaps + 1 brush. I received only one soap and the brush, I immediately reported the problem, I was asked to send a photo of the products and packaging, I never heard from them again.
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Aurélia S.
Rating: 4 out of 5
following a purchase from 03/07/2023
Effective products, fast delivery. Highly recommend
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Kelly L.
Rating: 4 out of 5
following a purchase from 30/06/2023
Order well received but in another relay parcel that I had not selected Too bad ...
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Mathilde I.
Rating: 2 out of 5
following a purchase from 01/07/2023
Incomplete order received
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Leclercq C.
Rating: 3 out of 5
following a purchase from 29/06/2023
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
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Kenny L.
Rating: 2 out of 5
following a purchase from 29/06/2023
The soap is not the same I used to order since 2022 but recently I just ordered the soap has become smaller and no longer has the same smell.
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Laetitia M.
Rating: 1 out of 5
following a purchase from 29/06/2023
👋 I just found the same soaps in a store, and they are bcq cheaper how is that possible???
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Charlotte P.
Rating: 1 out of 5
following a purchase from 28/06/2023
Having been unable to collect my parcel within a week, it has already been returned to sender. I sincerely hope to be compensated, in which case I will not buy from this site again, with which I am usually satisfied.
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Valerie L.
Rating: 3 out of 5
following a purchase from 28/06/2023
Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely
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Nada A.
Rating: 1 out of 5
following a purchase from 27/06/2023
My parcel was returned after 7 days, and I didn't get an alert before 24 hours, and I didn't like the fact that your after-sales service told me to pay the return costs again. And normally, parcels are returned after 14 days, so that's it! Have a nice day!
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Carole S.
Rating: 1 out of 5
following a purchase from 25/06/2023
bonjour je ne suis pas satisfait, ca je n'ai reçu mon colis ???? cdt
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Laureen S.
Rating: 1 out of 5
following a purchase from 23/06/2023
I never received my parcel and was not reimbursed.
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Sonia F.
Rating: 2 out of 5
following a purchase from 24/06/2023
My parcel was supposedly delivered to my babysitter, which is not the case. I have made complaints and I am still told that the delivery has been made.
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Aurélie B.
Rating: 1 out of 5
following a purchase from 23/06/2023
I'm very disappointed by the price because even on special offer, I found identical products on average €8-10 less... I think it's a shame and gives a bad image.
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