Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Hello, the company made a product error during the preparation of my order and I find that customer service is not responsive. I still haven't received the right product.
Translated reviews
C
Cecile C.
Rating: 1 out of 5
following a purchase from 04/07/2023
Null
Translated reviews
A
Anancy Claudia E.
Rating: 4 out of 5
following a purchase from 05/07/2023
I have been satisfied with pin UP secret for 3 years.
Translated reviews
M
Marielle F.
Rating: 1 out of 5
following a purchase from 06/07/2023
I did not receive my order in full, I sent several emails but still no return a week later! Really very disappointed!
Translated reviews
A
Amira A.
Rating: 1 out of 5
following a purchase from 04/07/2023
Defective product and they refuse to refund my money.
Translated reviews
V
Valerie P.
Rating: 4 out of 5
following a purchase from 04/07/2023
Perfect
Translated reviews
M
Maroua D.
Rating: 1 out of 5
following a purchase from 29/06/2023
I still haven't received my parcel
Translated reviews
S
Sandrine B.
Rating: 3 out of 5
following a purchase from 04/07/2023
Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.
Translated reviews
M
Mathilde P.
Rating: 2 out of 5
following a purchase from 03/07/2023
The packaging of the product was all damaged, smashed on the ribs... not a great presentation!
Translated reviews
S
Sandrine R.
Rating: 1 out of 5
following a purchase from 29/06/2023
NO PARCEL TRACKING, RELAY POINT NOT RESPECTED AND I STILL HAVEN'T ORDERED
Translated reviews
M
Marina M.
Rating: 1 out of 5
following a purchase from 29/06/2023
I never received my package. And no return from you
Translated reviews
J
Jean-Michel L.
Rating: 3 out of 5
following a purchase from 03/07/2023
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
Translated reviews
V
Violeta R.
Rating: 4 out of 5
following a purchase from 01/07/2023
I've used it 5-6 times now and I'm really pleased.... Time will tell.
Translated reviews
C
Christel P.
Rating: 4 out of 5
following a purchase from 04/07/2023
I have just started using the products for the first time, so far I am satisfied, arrived in good condition and quickly.
Translated reviews
E
Emilia S.
Rating: 1 out of 5
following a purchase from 03/07/2023
I haven't received anything yet.
Translated reviews
G
Gaelle D.
Rating: 1 out of 5
following a purchase from 02/07/2023
I ordered a set with two soaps + 1 brush. I received only one soap and the brush, I immediately reported the problem, I was asked to send a photo of the products and packaging, I never heard from them again.
Translated reviews
A
Aurélia S.
Rating: 4 out of 5
following a purchase from 03/07/2023
Effective products, fast delivery. Highly recommend
Translated reviews
K
Kelly L.
Rating: 4 out of 5
following a purchase from 30/06/2023
Order well received but in another relay parcel that I had not selected Too bad ...
Translated reviews
M
Mathilde I.
Rating: 2 out of 5
following a purchase from 01/07/2023
Incomplete order received
Translated reviews
L
Leclercq C.
Rating: 3 out of 5
following a purchase from 29/06/2023
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
Translated reviews
K
Kenny L.
Rating: 2 out of 5
following a purchase from 29/06/2023
The soap is not the same I used to order since 2022 but recently I just ordered the soap has become smaller and no longer has the same smell.
Translated reviews
L
Laetitia M.
Rating: 1 out of 5
following a purchase from 29/06/2023
👋 I just found the same soaps in a store, and they are bcq cheaper how is that possible???
Translated reviews
C
Charlotte P.
Rating: 1 out of 5
following a purchase from 28/06/2023
Having been unable to collect my parcel within a week, it has already been returned to sender. I sincerely hope to be compensated, in which case I will not buy from this site again, with which I am usually satisfied.
Translated reviews
V
Valerie L.
Rating: 3 out of 5
following a purchase from 28/06/2023
Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely
Translated reviews
N
Nada A.
Rating: 1 out of 5
following a purchase from 27/06/2023
My parcel was returned after 7 days, and I didn't get an alert before 24 hours, and I didn't like the fact that your after-sales service told me to pay the return costs again. And normally, parcels are returned after 14 days, so that's it! Have a nice day!
Translated reviews
C
Carole S.
Rating: 1 out of 5
following a purchase from 25/06/2023
bonjour je ne suis pas satisfait, ca je n'ai reçu mon colis ???? cdt
Translated reviews
L
Laureen S.
Rating: 1 out of 5
following a purchase from 23/06/2023
I never received my parcel and was not reimbursed.
Translated reviews
S
Sonia F.
Rating: 2 out of 5
following a purchase from 24/06/2023
My parcel was supposedly delivered to my babysitter, which is not the case. I have made complaints and I am still told that the delivery has been made.
Translated reviews
A
Aurélie B.
Rating: 1 out of 5
following a purchase from 23/06/2023
I'm very disappointed by the price because even on special offer, I found identical products on average €8-10 less... I think it's a shame and gives a bad image.
Translated reviews
A
Anouk P.
Rating: 1 out of 5
following a purchase from 23/06/2023
A very aggressive product for my skin, which became dry after two days, accompanied by small pimples.
Translated reviews
H
Hajar G.
Rating: 1 out of 5
following a purchase from 22/06/2023
I've been using pin up products for 2 weeks now and I haven't seen any results or changes.
Translated reviews
H
Hind B.
Rating: 1 out of 5
following a purchase from 22/06/2023
M'a fait plein de boutons soap contains coconut oil, which is Comé do, gênes
Translated reviews
M
Morgane M.
Rating: 1 out of 5
following a purchase from 21/06/2023
Order not received
Translated reviews
A
Anais T.
Rating: 4 out of 5
following a purchase from 21/06/2023
.
Translated reviews
A
Amelie L.
Rating: 4 out of 5
following a purchase from 21/06/2023
Satisfied
Translated reviews
L
Laurine L.
Rating: 1 out of 5
following a purchase from 20/06/2023
I have not received my parcel at home. It was delivered to 7890 Ellezelles at a relay point and I strongly object to travelling the miles to collect it. The delivery should have been made to 7911 BUISSENAL, Saule Pendu, 6. Thank you for making the necessary arrangements.
Translated reviews
J
Joanne L.
Rating: 1 out of 5
following a purchase from 20/06/2023
Unfortunately, I did not have the opportunity to collect my parcel. It has been returned. Can you send it back to me? If not, will I be reimbursed quickly so that I can place another order?
Translated reviews
S
Stéphanie G.
Rating: 1 out of 5
following a purchase from 19/06/2023
Disappointed with customer service, I've been buying from them for a few years now, and on my last order I contacted them about a problem with the pump on my cream, which made it unusable. The response from customer service was "there's nothing we can do". They're always busy to sell, but after that, at the price of their products, the least they can do is respect their customers.
Translated reviews
M
Mohamed S.
Rating: 1 out of 5
following a purchase from 19/06/2023
The product dries out my skin enormously and therefore inevitably creates excess sebum. This excess of sebum causes me a lot of pimples and blackheads. Maybe that's why I didn't buy your oil-free cream, but I don't think so because my skin is not comedogenic.
Translated reviews
A
Axel L.
Rating: 1 out of 5
following a purchase from 19/06/2023
I still haven't received my order and you don't answer me when I ask you where my order number 192821 is.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Deutsch 