Customer reviews of Pinup Secret

9,3 /10

Based on 81 344 published reviews

5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2, 3 and 4 stars

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Isabelle A.

Published on 25/02/2023 à 12h54 following a purchase from 10/02/2023

A little expensive

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Coralie D.

Published on 25/02/2023 à 12h06 following a purchase from 12/02/2023

Products are great but delivery problem

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Hakima B.

Published on 25/02/2023 à 11h44 following a purchase from 12/02/2023

C a little too early to judge the product I will tell you more in the coming days, all I can say is that the smell is very pleasant

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celine L.

Published on 25/02/2023 à 11h40 following a purchase from 10/02/2023

the product arrived deformed

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Radija A.

Published on 25/02/2023 à 11h02 following a purchase from 19/01/2023

I did not receive all of my order. I reported the day I received my order by email and nobody answered me.

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Amandine L.

Published on 22/02/2023 à 14h01 following a purchase from 09/02/2023

From the first time I used it, I felt like I was being slapped in the face, even though I don't have fragile skin.

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Noëllie L.

Published on 22/02/2023 à 12h08 following a purchase from 08/02/2023

Delivery within one week

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Amelie A.

Published on 21/02/2023 à 20h11 following a purchase from 07/02/2023

Very good reception, very happy but only hitch is the product soft care exfoliating I used it pdt 3 days and it makes me the fatty skin a little disappointed of that

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Mirella D.

Published on 21/02/2023 à 14h36 following a purchase from 08/02/2023

Hello, not satisfied with the after sales service

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JULIETTE G.

Published on 21/02/2023 à 13h51 following a purchase from 08/02/2023

IMPECCABLE

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Thomas S.

Published on 21/02/2023 à 11h58 following a purchase from 08/02/2023

Nickel

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Manon A.

Published on 21/02/2023 à 11h54 following a purchase from 08/02/2023

I order for the second time the goat milk soap. Very happy with the results obtained, the soap lasts in time. Pleasant product in scent and texture.

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Lydie P.

Published on 21/02/2023 à 11h38 following a purchase from 08/02/2023

Nothing received

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Ana C.

Published on 21/02/2023 à 11h38 following a purchase from 08/02/2023

Great product!

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Virginie D.

Published on 21/02/2023 à 11h36 following a purchase from 08/02/2023

My order was stolen

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Rizlane B.

Published on 21/02/2023 à 07h22 following a purchase from 02/02/2023

I did not receive all the items I ordered, I was missing one.

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Annie V.

Published on 20/02/2023 à 19h25 following a purchase from 07/02/2023

Very satisfied

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Laurie E.

Published on 20/02/2023 à 18h20 following a purchase from 02/02/2023

I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.

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emy T.

Published on 20/02/2023 à 17h43 following a purchase from 05/02/2023

I just tested the biphase and it burns my face.

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Eva F.

Published on 20/02/2023 à 16h58 following a purchase from 04/02/2023

Box for soap does not open but I like the products rather effective

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Stephanie C.

Published on 20/02/2023 à 15h08 following a purchase from 08/02/2023

I still haven't received my order as of today!!!

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Ilham E.

Published on 20/02/2023 à 13h51 following a purchase from 07/02/2023

Tea tree oil smell is very present and does not suit my sensitive skin

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Aissatou D.

Published on 20/02/2023 à 12h01 following a purchase from 07/02/2023

Fast delivery. I have been very satisfied with my products for years and I recommend...

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Valérie V.

Published on 20/02/2023 à 11h47 following a purchase from 07/02/2023

As I already told you I am missing some products I am waiting for a return from pin up secret Cordially

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Valentine R.

Published on 20/02/2023 à 09h51 following a purchase from 06/02/2023

Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.

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Severine A.

Published on 20/02/2023 à 09h26 following a purchase from 04/02/2023

Notice to asthmatic allergy sufferers. Do not use pin-up secret products. It is not written anywhere that their products contain essential oils. When I used the soap once my breathing stopped, I felt a burning in my throat and I said an asthma attack. I reported this to their customer service as I was asking for a refund as I feel that the consumer should be informed of the risks. I still bought 70 euros worth of products. They don't want to refund me, no commercial gesture on their part. When I told them that all the ingredients did not appear I did not get any answer from them. I am extremely disappointed and angry because too few people minimize allergies but in some cases it can end badly. I put one star to validate my review otherwise I would not have put any.

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Laurine R.

Published on 19/02/2023 à 22h52 following a purchase from 06/02/2023

No response from the service

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Marjorie M.

Published on 19/02/2023 à 13h29 following a purchase from 06/02/2023

Super I recommend

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Alexandra M.

Published on 19/02/2023 à 13h18 following a purchase from 06/02/2023

The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...

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DELPHINE C.

Published on 19/02/2023 à 12h09 following a purchase from 06/02/2023

I am very satisfied with Pin Up Secret, the products are very good. I have no allergies. I have always received my orders very well

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Francine R.

Published on 19/02/2023 à 10h09 following a purchase from 05/02/2023

Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy

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AUDREY D.

Published on 19/02/2023 à 08h40 following a purchase from 05/02/2023

My order was not complete. But not having kept the box I could not send the photo requested so I paid an incomplete order

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NELLY B.

Published on 18/02/2023 à 21h23 following a purchase from 03/02/2023

Delivery much too long!

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Ebtissame E.

Published on 18/02/2023 à 20h30 following a purchase from 03/02/2023

Hello, I did not receive my order.

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Habsa D.

Published on 18/02/2023 à 17h39 following a purchase from 03/02/2023

The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...

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Vanessa C.

Published on 18/02/2023 à 17h24 following a purchase from 04/02/2023

The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!

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LUCIE S.

Published on 18/02/2023 à 15h24 following a purchase from 03/02/2023

Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results

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Cindy L.

Published on 18/02/2023 à 14h57 following a purchase from 05/02/2023

No because I am missing an article and I have no news

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Jennyfer V.

Published on 18/02/2023 à 13h22 following a purchase from 04/02/2023

Hello I am very disappointed after 2 days of use my skin of the face reacted badly I had the skin all puffed up Hyper disappointed in my purchase

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Christ Fabienne K.

Published on 18/02/2023 à 13h01 following a purchase from 05/02/2023

I am very happy with the service and the quality of the product.

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