Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2, 3 and 4 stars

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Sophie N.
Rating: 1 out of 5
following a purchase from 08/01/2023
My package was stolen and I'm still waiting for it
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Elodie A.
Rating: 1 out of 5
following a purchase from 06/01/2023
I am satisfied with the product but there are no contraindications for its use during pregnancy. However, the essential oil of camphor is neurotoxic for the fetus. Thank you for pointing this out.
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anais G.
Rating: 4 out of 5
following a purchase from 08/01/2023
Very good product But quite expensive
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SEVERINE M.
Rating: 4 out of 5
following a purchase from 07/01/2023
Soap with goat milk and clarifying cream effective against imperfections and pimples, smells good. Good negative dry well moisturize after application.
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Cindy L.
Rating: 1 out of 5
following a purchase from 06/01/2023
I am missing items in my package.
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Beatrice M.
Rating: 2 out of 5
following a purchase from 30/12/2022
Order not delivered to the right address very disappointed.
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Céline G.
Rating: 2 out of 5
following a purchase from 01/01/2023
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
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Charlotte H.
Rating: 1 out of 5
following a purchase from 05/01/2023
I did not receive my entire order, disappointed.
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Hafida Z.
Rating: 4 out of 5
following a purchase from 05/01/2023
I am very satisfied
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Ulrike J.
Rating: 4 out of 5
following a purchase from 03/01/2023
Quality product. Arrives quickly and in good condition.
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Severine C.
Rating: 4 out of 5
following a purchase from 04/01/2023
Very good products that help me with my skin problems just level of prices is expensive but often offers and promo code so we manage to balance
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Angélica P.
Rating: 2 out of 5
following a purchase from 03/01/2023
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
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Christelle R.
Rating: 2 out of 5
following a purchase from 04/01/2023
The products are very good because I am used to order them so there is no doubt about it. However, the delivery is still to be desired. We had free delivery at home and the delivery man did not bother to call once we got there. He just said that we had not answered and I was at home. Result...I had to go to the post office to pick it up
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Céline J.
Rating: 2 out of 5
following a purchase from 13/12/2022
Not commercial of the whole, it had forgotten an article in my order to me one returned it without any explanation nor gesture of their share...
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Sheryl C.
Rating: 1 out of 5
following a purchase from 03/01/2023
I'm waiting for a return of my emails with my allergy
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Laetitia D.
Rating: 3 out of 5
following a purchase from 02/01/2023
The bottom of the box for the soap was missing and I find it complicated how to do to have the missing part it is easier to send directly the missing part
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Amélys L.
Rating: 4 out of 5
following a purchase from 04/01/2023
Order received with 1 week delay. I am satisfied with the soap, it corresponds to my expectations. We'll have to see the effects on the long term.
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Catherine A.
Rating: 4 out of 5
following a purchase from 02/01/2023
Nothing to say good product
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Angélique C.
Rating: 1 out of 5
following a purchase from 31/12/2022
I had my order delivered to a post office, twice for nothing because the package was not there!
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Cindy C.
Rating: 1 out of 5
following a purchase from 02/01/2023
The products burned in contact with my skin and smell and chemical.
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Necla P.
Rating: 3 out of 5
following a purchase from 02/01/2023
I got 2x the same product so I didn't get the cleansing milk 😑
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Julie B.
Rating: 4 out of 5
following a purchase from 02/01/2023
Excellent
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Virginie J.
Rating: 1 out of 5
following a purchase from 30/12/2022
This is not what I ordered
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Helene F.
Rating: 3 out of 5
following a purchase from 30/12/2022
super soap !!!! too bad that the brush loses its bristles, either defective or bad quality? it's my 1st order so I can't judge but too bad... I had heard so much about these products. the smell in any case is perfectly top top but I don't know how to apply it without a brush so
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Carole C.
Rating: 1 out of 5
following a purchase from 31/12/2022
The delivery was not at home although I had requested it
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Othman A.
Rating: 4 out of 5
following a purchase from 30/12/2022
Satisfied with the soap however the peeling is more of a scrub
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Isabelle C.
Rating: 1 out of 5
following a purchase from 30/12/2022
Disappointed I ordered two soaps one whole and the other cut in half.
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Pascale F.
Rating: 4 out of 5
following a purchase from 31/12/2022
Fast enough delivery, I only regret that there is never a sample to discover the new products
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Salma B.
Rating: 1 out of 5
following a purchase from 01/01/2023
My skin became super dry with the soap and the pin up cream I stopped using it I am disappointed
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Rachel F.
Rating: 1 out of 5
following a purchase from 31/12/2022
The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar
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Catherine E.
Rating: 4 out of 5
following a purchase from 30/12/2022
O top
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Amélie D.
Rating: 1 out of 5
following a purchase from 31/12/2022
My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent
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Sabine D.
Rating: 4 out of 5
following a purchase from 30/12/2022
Hello to date 14 01 2023 I still have not received my package???😢😢😢
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Marine T.
Rating: 1 out of 5
following a purchase from 20/12/2022
Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....
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Erick G.
Rating: 3 out of 5
following a purchase from 29/12/2022
I discover the products at the moment
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Vania R.
Rating: 2 out of 5
following a purchase from 29/12/2022
It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive
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Elodie M.
Rating: 1 out of 5
following a purchase from 27/12/2022
I have not received my order since December 27. No refund for the moment. Waiting.
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Hadjira H.
Rating: 1 out of 5
following a purchase from 28/12/2022
I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it
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Florianne F.
Rating: 4 out of 5
following a purchase from 28/12/2022
A little expensive for my part, but very good product
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Alicya P.
Rating: 4 out of 5
following a purchase from 29/12/2022
Good product, but dries the skin
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