Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I am happy with the quality of the product but this is the second time I have ordered. Requested a home delivery and I have to go to the post office to pick up my package directly. Not following a missed passage the site pin-up changes itself the place of delivery without warning me. Knowing that I do not have time in my schedule to go to the post office on their opening hours. It's very unpleasant and it pushes me to look for another brand to take over for my skin care for the next order. It's a real shame.
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Manel S.
Rating: 1 out of 5
following a purchase from 07/10/2022
I received the order too late. I had to take it with me on a trip. Now useless bought for nothing.
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Jennifer M.
Rating: 2 out of 5
following a purchase from 08/10/2022
I did not receive the package and still no news of the suite
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Chloé C.
Rating: 4 out of 5
following a purchase from 03/10/2022
I have been using the products for 2 years for my face. The goat's milk soap is super soft and reduces my acne for the face peel since I use it impossible to return to classic scrubs it is much more effective and much less aggressive I recommend these two products if you want a quick routine simple, effective and especially not aggressive for the skin of the face.
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Olivia M.
Rating: 4 out of 5
following a purchase from 09/10/2022
Top
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Florence D.
Rating: 2 out of 5
following a purchase from 11/10/2022
I did not receive the right products
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Sandy G.
Rating: 2 out of 5
following a purchase from 08/10/2022
face cream does not give me the expected effect! I don't like the smell, I have the impression that the cream has gone bad! And I have a lot of small buttons that I did not have.
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Lucie V.
Rating: 4 out of 5
following a purchase from 07/10/2022
I have been testing the soap/mask for 1 week and I feel my skin is softer, the pores less visible... thank you !!!!
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Odile G.
Rating: 3 out of 5
following a purchase from 08/10/2022
Newly used solid soap. Convenient to use as a cleansing mask. Wait a few days to see if it has a positive effect on my skin
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Raymonde N.
Rating: 2 out of 5
following a purchase from 10/10/2022
Great
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Julie R.
Rating: 3 out of 5
following a purchase from 11/10/2022
Last order was disappointing. For an important event I was waiting for my products. Error with them, the order arrives incomplete. I ask for a commercial gesture, I would have expected an additional product. "Exceptionally" they made a commercial gesture: a brush. Moué :-(
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Sarah J.
Rating: 1 out of 5
following a purchase from 10/10/2022
Very disappointed, I did not receive the products I ordered and no return service
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Laura C.
Rating: 2 out of 5
following a purchase from 09/10/2022
Very happy with the products. On the other hand error on my order and too long at the level of the SAV... I still did not receive the product which I waited...
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Sarah P.
Rating: 4 out of 5
following a purchase from 07/10/2022
Very good product. A little expensive for a soap.
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Joelle R.
Rating: 1 out of 5
following a purchase from 09/10/2022
Very bad experience with the makeup remover. Almost impossible to use this product. I have contacted your customer service about this.
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Delphine V.
Rating: 1 out of 5
following a purchase from 08/10/2022
a product arrived open so it was empty there was everywhere instead of sending me another one with photos I was offered a code of 50% for one product or I have to return the other! the empty bottle!
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Emilie B.
Rating: 2 out of 5
following a purchase from 02/10/2022
Hello I received half of my order and one week after and 3 emails, I still have neither my missing products nor my refund. They ask me for pictures of the package and the products .......Complicated!!!
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Solenn D.
Rating: 1 out of 5
following a purchase from 06/10/2022
After reception, we realized that there was only the soap that was of good composition. Pin up does not want to take back the other 2 ordered. Very disappointed with the service and their return policy. I do not recommend
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Corinne A.
Rating: 1 out of 5
following a purchase from 06/10/2022
The package received does not correspond to my order.
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Claudine G.
Rating: 1 out of 5
following a purchase from 06/10/2022
Very fast delivery.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 06/10/2022
Excellent product!
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Olivier M.
Rating: 1 out of 5
following a purchase from 06/10/2022
Hello, maybe the products work for the other ones, but not for me, I have a lot of plaque on my face.
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Élodie M.
Rating: 3 out of 5
following a purchase from 06/10/2022
The mist not top I had not seen that it was mist when I ordered... I prefer the cream
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Celine M.
Rating: 2 out of 5
following a purchase from 06/10/2022
Hello I am so disappointed I received the soap in a thousand pieces!!!
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Sghaier S.
Rating: 1 out of 5
following a purchase from 04/10/2022
Null
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Audrey C.
Rating: 1 out of 5
following a purchase from 05/10/2022
The soap burned my skin after 3 uses
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Maëva C.
Rating: 3 out of 5
following a purchase from 06/10/2022
Super soap I love its really very effective
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Sarah A.
Rating: 2 out of 5
following a purchase from 05/10/2022
I did not receive all my order...
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Stephanie S.
Rating: 2 out of 5
following a purchase from 05/10/2022
Order difficult to cancel. Refunds that drag on and prices in pharmacy cheaper than on website 👌
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Manuella K.
Rating: 4 out of 5
following a purchase from 05/10/2022
The pin-up secret products are really good nothing to say thank you
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Vanessa P.
Rating: 4 out of 5
following a purchase from 05/10/2022
The soap is great The oil-free cream is very good The precious cream is average
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Charlotte D.
Rating: 4 out of 5
following a purchase from 05/10/2022
Well
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Aurélia V.
Rating: 1 out of 5
following a purchase from 05/10/2022
Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...
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Keila F.
Rating: 3 out of 5
following a purchase from 04/10/2022
For the moment I am quite happy. I'm waiting to see the long term results.
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Audrey Y.
Rating: 1 out of 5
following a purchase from 03/10/2022
Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund
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Cyrielle R.
Rating: 2 out of 5
following a purchase from 30/09/2022
Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.
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Sophie D.
Rating: 3 out of 5
following a purchase from 30/09/2022
Items in poor condition.
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Emmeline L.
Rating: 1 out of 5
following a purchase from 04/10/2022
No on 2 products order one receipt
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Béatrice A.
Rating: 4 out of 5
following a purchase from 03/10/2022
Very good product
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Sylvaine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Quantity error on the first order that. Was corrected in a second shipment
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