Customer reviews of Pinup Secret

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Manuella K.

Rating: 4 out of 5

Published on 18/10/2022 à 17h04 following a purchase from 05/10/2022

The pin-up secret products are really good nothing to say thank you

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Vanessa P.

Rating: 4 out of 5

Published on 18/10/2022 à 17h00 following a purchase from 05/10/2022

The soap is great The oil-free cream is very good The precious cream is average

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Charlotte D.

Rating: 4 out of 5

Published on 18/10/2022 à 16h54 following a purchase from 05/10/2022

Well

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Aurélia V.

Rating: 1 out of 5

Published on 18/10/2022 à 16h43 following a purchase from 05/10/2022

Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...

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Keila F.

Rating: 3 out of 5

Published on 18/10/2022 à 10h53 following a purchase from 04/10/2022

For the moment I am quite happy. I'm waiting to see the long term results.

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Audrey Y.

Rating: 1 out of 5

Published on 17/10/2022 à 11h43 following a purchase from 03/10/2022

Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund

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Cyrielle R.

Rating: 2 out of 5

Published on 17/10/2022 à 06h34 following a purchase from 30/09/2022

Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.

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Sophie D.

Rating: 3 out of 5

Published on 16/10/2022 à 18h13 following a purchase from 30/09/2022

Items in poor condition.

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Emmeline L.

Rating: 1 out of 5

Published on 16/10/2022 à 18h01 following a purchase from 04/10/2022

No on 2 products order one receipt

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Béatrice A.

Rating: 4 out of 5

Published on 16/10/2022 à 17h12 following a purchase from 03/10/2022

Very good product

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Sylvaine D.

Rating: 4 out of 5

Published on 16/10/2022 à 16h00 following a purchase from 01/10/2022

Quantity error on the first order that. Was corrected in a second shipment

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Nathalie B.

Rating: 4 out of 5

Published on 16/10/2022 à 15h34 following a purchase from 30/09/2022

After a delivery problem (a missing product) everything was quickly sorted out with an efficient customer service

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Marion B.

Rating: 4 out of 5

Published on 16/10/2022 à 15h06 following a purchase from 30/09/2022

Shipment a little long. Package very well packed and order conforms. Products always of good quality

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Julie C.

Rating: 3 out of 5

Published on 16/10/2022 à 14h45 following a purchase from 04/10/2022

Error on the order: 1 product received instead of 2. Responsive customer service. 2nd product sent back within a week.

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Amandine B.

Rating: 1 out of 5

Published on 16/10/2022 à 13h24 following a purchase from 12/09/2022

I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 😞

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Flora L.

Rating: 3 out of 5

Published on 15/10/2022 à 22h33 following a purchase from 03/10/2022

Top soap but very expensive product 26 e...

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Lilya B.

Rating: 1 out of 5

Published on 15/10/2022 à 21h37 following a purchase from 30/09/2022

His incredible 😻

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Léna J.

Rating: 4 out of 5

Published on 15/10/2022 à 14h06 following a purchase from 01/10/2022

Very good products

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Alicia D.

Rating: 4 out of 5

Published on 15/10/2022 à 12h29 following a purchase from 02/10/2022

I developed stage 3 acne at the age of 30 and I was advised this soap and I am very satisfied with it. It reduces the marks and makes my skin less dry (due to the treatment I take).

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Adriana A.

Rating: 4 out of 5

Published on 14/10/2022 à 03h11 following a purchase from 27/09/2022

Expensive products I took advantage of an offer during the French days to test this brand. I haven't tried everything but for the moment I'm not disappointed. I think that other products do the same job for less money. I'm glad to try it anyway. Packaging ok f'except makeup remover I find difficult to take out of its packaging. I haven't tested everything yet.

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Coralie D.

Rating: 4 out of 5

Published on 13/10/2022 à 15h21 following a purchase from 24/09/2022

Happy with my purchase. The smell was a little surprising at first but you get used to it. Combo cream and soap, I see an improvement of my skin since the 1st week.

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Claudia A.

Rating: 4 out of 5

Published on 13/10/2022 à 05h28 following a purchase from 26/09/2022

Great soap with my daughter we are thrilled ,we love it!!!🥰👍

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Naïma E.

Rating: 4 out of 5

Published on 12/10/2022 à 19h51 following a purchase from 29/09/2022

Very good product

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Sarah M.

Rating: 1 out of 5

Published on 12/10/2022 à 11h33 following a purchase from 29/09/2022

Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for

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Céline L.

Rating: 1 out of 5

Published on 12/10/2022 à 10h56 following a purchase from 29/09/2022

Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... and it's a real shame not to respect a customer who orders regularly!

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Amélie V.

Rating: 1 out of 5

Published on 12/10/2022 à 10h50 following a purchase from 29/09/2022

I did not receive my full order, only one soap out of two and no solutions found by the site

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Émilie D.

Rating: 3 out of 5

Published on 12/10/2022 à 10h42 following a purchase from 29/09/2022

I was charged twice.

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Virginie L.

Rating: 1 out of 5

Published on 11/10/2022 à 21h16 following a purchase from 26/09/2022

Package arrived on time

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Luisa D.

Rating: 4 out of 5

Published on 11/10/2022 à 20h30 following a purchase from 25/09/2022

Nice product

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Audrey M.

Rating: 4 out of 5

Published on 11/10/2022 à 20h26 following a purchase from 24/09/2022

I placed my order on 9/24/22 I received it on 10/1/22 The delivery time is 1 week a little long. Thank you

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Pauline B.

Rating: 1 out of 5

Published on 11/10/2022 à 18h25 following a purchase from 23/09/2022

I received the package opened with the product not closed...

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Isabelle M.

Rating: 3 out of 5

Published on 11/10/2022 à 18h06 following a purchase from 23/09/2022

You should not place an order when there are promo codes or French days because they are overwhelmed and therefore you receive the order after 15 days. Too high prices too

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aurelie B.

Rating: 4 out of 5

Published on 11/10/2022 à 17h55 following a purchase from 24/09/2022

Very effective products but it is absolutely necessary to take advantage of a promotional code because remains expensive

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Sarah A.

Rating: 1 out of 5

Published on 11/10/2022 à 11h17 following a purchase from 26/09/2022

Package not received, collection made...

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Celine D.

Rating: 4 out of 5

Published on 11/10/2022 à 08h15 following a purchase from 27/09/2022

Very good product

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Perrine L.

Rating: 4 out of 5

Published on 11/10/2022 à 05h48 following a purchase from 26/09/2022

I discovered and I appreciate it. The pores of my skin seem smoother, to see in time. The only small 'minus' is the impression of still having dry skin, tightness, after applying the oil-free cream or the cream

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Matthias G.

Rating: 1 out of 5

Published on 10/10/2022 à 17h26 following a purchase from 25/09/2022

No tracking of claims

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Élodie B.

Rating: 2 out of 5

Published on 10/10/2022 à 16h08 following a purchase from 25/09/2022

Delivery error Still waiting for a response

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Sandra P.

Rating: 4 out of 5

Published on 10/10/2022 à 16h04 following a purchase from 26/09/2022

Very well received product quickly enough more than to try

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Stéphanie B.

Rating: 1 out of 5

Published on 10/10/2022 à 15h59 following a purchase from 27/09/2022

Very good result

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