Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2, 3 and 4 stars

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M
Maureen S.
Rating: 2 out of 5
following a purchase from 05/08/2022
Very disappointed my tube of cream had sunk with the heat it was emptied in the package and there is not even 20% of the content in the bottle
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Patricia K.
Rating: 2 out of 5
following a purchase from 06/07/2022
The product ordered Secret teint précieux did not suit my skin (irritation and pimples). Too bad
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Nourhene A.
Rating: 4 out of 5
following a purchase from 03/08/2022
C top
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Emeline H.
Rating: 4 out of 5
following a purchase from 29/07/2022
Good products. Too bad the cream is in a glass jar. Broken after 2 days of use
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Karolina S.
Rating: 2 out of 5
following a purchase from 04/08/2022
Speed ok Product moldy: wet mask the smell of mold, the cream the smell of mold.... They sent me back the mask, but I placed the order mainly for the face cream .... In short, money lost ...
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Jennifer G.
Rating: 1 out of 5
following a purchase from 04/08/2022
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
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Sarah A.
Rating: 4 out of 5
following a purchase from 03/08/2022
Very good product, order received very quickly
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Gwen P.
Rating: 3 out of 5
following a purchase from 03/08/2022
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
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Gaelle A.
Rating: 4 out of 5
following a purchase from 03/08/2022
On the whole I am happy.
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Doriane L.
Rating: 4 out of 5
following a purchase from 03/08/2022
Good products
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Clara L.
Rating: 4 out of 5
following a purchase from 02/08/2022
For large orders, it's a shame not to receive a small gift from you
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Valérie L.
Rating: 4 out of 5
following a purchase from 01/08/2022
Fast and accurate delivery. Product already ordered.
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Anaïs Yvonne M.
Rating: 3 out of 5
following a purchase from 29/07/2022
I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor
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Nidae T.
Rating: 4 out of 5
following a purchase from 02/08/2022
I loved all the products! Only that the precious cream didn't fit my skin very well, but the rest is wonderful!
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Leslie S.
Rating: 1 out of 5
following a purchase from 31/07/2022
Very disappointed with the delivery.
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Julie B.
Rating: 4 out of 5
following a purchase from 01/08/2022
A great product that how from the first applications
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Fatiha V.
Rating: 4 out of 5
following a purchase from 30/07/2022
I love the smell and I noticed on the skin is more luminous
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Muriel V.
Rating: 4 out of 5
following a purchase from 31/07/2022
Order received quickly. I love the packaging. And the next ones are great too.
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Anne T.
Rating: 4 out of 5
following a purchase from 29/07/2022
I like the goat milk soap and the gentle scrub. I'm thinking of trying other products from the brand.
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Samira B.
Rating: 4 out of 5
following a purchase from 31/07/2022
Magnificent soap I have been using it for 5 months now I can't do without it, the oil-free cream and the scrub I haven't tested yet to follow up even my teenager uses the soap tip top
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Saleja B.
Rating: 2 out of 5
following a purchase from 29/07/2022
Since my order my email address is invaded by advertising mail from all sides
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Benoît M.
Rating: 4 out of 5
following a purchase from 30/07/2022
Very good
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Arlette G.
Rating: 4 out of 5
following a purchase from 01/08/2022
Too much packaging!!!
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Élodie C.
Rating: 4 out of 5
following a purchase from 30/07/2022
Really effective daily care, I recommend 300%!
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Noemie V.
Rating: 4 out of 5
following a purchase from 26/07/2022
Great I was looking forward to it
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Lylia M.
Rating: 1 out of 5
following a purchase from 03/07/2022
horrible after sales service
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Léa B.
Rating: 4 out of 5
following a purchase from 28/07/2022
I love using these products, they are the only ones that don't irritate my skin. I highly recommend
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Myriam G.
Rating: 4 out of 5
following a purchase from 27/07/2022
Very satisfied with the delivery it arrived on time
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Judith B.
Rating: 3 out of 5
following a purchase from 27/07/2022
I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products
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Clara M.
Rating: 4 out of 5
following a purchase from 27/07/2022
I order regularly on Pin Up Secret and I have never been disappointed. However, for this delivery, the package was of lower quality. There was a liquid inside (which was not from the products) but impossible to know what it was and only damaged the product packaging. I would continue to order for the time being and hope that this does not happen again.
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Cyril R.
Rating: 4 out of 5
following a purchase from 27/07/2022
Order received quickly. New packaging for the soaps is nice. The price is now reasonable thanks to the 30% discount.
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Estelle G.
Rating: 4 out of 5
following a purchase from 28/07/2022
Satisfied on the products received, however a product missed in my package and I am still waiting for the return of the SAV. Otherwise and despite this I am a fan of the products received.
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Emilie S.
Rating: 4 out of 5
following a purchase from 27/07/2022
The products are great but the packaging needs to be reviewed, especially for those with pumps where you can't see what cream is left inside. The old packaging was a thousand times better.
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Sophie R.
Rating: 4 out of 5
following a purchase from 28/07/2022
Well
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Anne G.
Rating: 1 out of 5
following a purchase from 27/07/2022
Order received with a missing product!!! No response from customer service
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Camille M.
Rating: 2 out of 5
following a purchase from 25/07/2022
I am still waiting for a complaint about a defect when I received my package. (product having leaked). Sincerely, Camille
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Sonia P.
Rating: 4 out of 5
following a purchase from 25/07/2022
Great products! Smell, benefits, texture... But quite expensive
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Valentine B.
Rating: 4 out of 5
following a purchase from 18/07/2022
Good quality product, I'm happy with their efficiency
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Anne Sophie P.
Rating: 4 out of 5
following a purchase from 26/07/2022
I find the cleansing milk very difficult to extract from the tube due to its thickness, but I am conquered by the quality of the products
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Elhame E.
Rating: 2 out of 5
following a purchase from 26/07/2022
I was happy to order from pinup again, the big drawback is the condition of the products when receiving the package! The boxes were in poor condition with leaked product ... cardboard packaging products damaged ... to offer it was lost. The quality of delivery has deteriorated, too bad!
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