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V
Rating: 1 out of 5
I never received my package and still paid. I also have no contact person.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 1 out of 5
Did not receive my 2nd package
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A
Rating: 1 out of 5
I think it's a product problem because looking at the reviews, none are negative, but for my part, I can't pump with the cream without oil when I press, I have to press at least 10 times to get a bit of cream that isn't even enough for my whole face.
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V
Rating: 1 out of 5
I don't see any change in my skin
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S
Rating: 1 out of 5
order too long,
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J
Rating: 3 out of 5
Goat milk soap is the best, but the one with turmeric can irritate or even burn if you have sensitive skin, so be careful.
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S
Rating: 1 out of 5
facial peeling and perimeter
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F
Rating: 2 out of 5
No luck. The seal of the mask had cracked, causing the hair mask to leak everywhere in the box.
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C
Rating: 1 out of 5
Product still not received ...
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S
Rating: 2 out of 5
Packetstation returned my package this morning, but I only received a message on Friday. Could you send my package to my address: Nicole Steinmetz, Orchideenweg 8, 66564 Ottweiler? Thank you, Nicole Steinmetz
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M
Rating: 1 out of 5
Once again a missing product in the order
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Z
Rating: 1 out of 5
Not great
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C
Rating: 1 out of 5
Damaged package.. cream cap broken Cream in the box
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C
Rating: 3 out of 5
I didn't expect such a ridiculously small size at all.
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N
Rating: 1 out of 5
Delivery took over a month
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C
Rating: 3 out of 5
Disappointed this time because they charged my order amount twice, I sent an email but got no response
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S
Rating: 3 out of 5
10/10
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K
Rating: 2 out of 5
I love the products but I had to wait 1 month to be delivered without even receiving a little apology note for the inconvenience. It would have made me happy. Customer experience is worse than before.
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V
Rating: 2 out of 5
Very long package shipping
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H
Rating: 1 out of 5
You have chosen the wrong product and it's a hassle to return it
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R
Rating: 1 out of 5
Did not receive the package! Please urgently clarify and refund the already paid delivery!
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F
Rating: 1 out of 5
Unfortunately, my package has not arrived. I have contacted them multiple times. Unfortunately, I have only received a standard email in response. Also unfortunately, I have not received the refund and of course, to this day, no feedback.
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D
Rating: 2 out of 5
The article is great, but the shipping is terrible, it was supposed to be delivered on the 11th to a machine and only arrived on the 21st.
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P
Rating: 1 out of 5
Not very happy for now, side effect red skin
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N
Rating: 2 out of 5
For this last order, in my received package there was only one soap instead of 2 as requested.
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I
Rating: 1 out of 5
I am missing one soap out of the 2.
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M
Rating: 2 out of 5
The soap dried my skin
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B
Rating: 2 out of 5
I had requested a delivery to my home. But the package arrived elsewhere with a change of delivery point
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L
Rating: 1 out of 5
Package not arrived. First it was said that the package could not be delivered, then wrong address. There is no possibility to redeliver the package despite twice confirming the correct address, what I should do. Instead, it is going back and then an employee would contact me. With the previous order, an incomplete package already arrived. I will not order there again and will not recommend it anymore.
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F
Rating: 1 out of 5
I did not receive my package
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M
Rating: 1 out of 5
The prices are misleading and the promotions are just as much.
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C
Rating: 2 out of 5
My product arrived broken
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I
Rating: 1 out of 5
I am still waiting for my order, nothing has arrived for me. What am I supposed to rate then??? Unfortunately, I had to give 1 star, as it is not possible otherwise. Normally, it would be minus ten.
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C
Rating: 1 out of 5
I recommended it, so that means I was very satisfied
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C
Rating: 1 out of 5
I still haven't received my order from 24.03.2026. No information, no reaction. Unfortunately, I have to give one star... which is not deserved.
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C
Rating: 1 out of 5
I have never received my package
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S
Rating: 1 out of 5
I have a problem that you are delaying sending the package, you don't have this habit and I am really disappointed because the moisturizing creams, the packaging, I can't use it with it is damaged.
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A
Rating: 1 out of 5
I have not received my package and do not know where it is now.
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A
Rating: 3 out of 5
The pants are nice, but not like in the pictures, but otherwise everything fits.
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L
Rating: 1 out of 5
Honestly very disappointed... I tried the facial peeling, and I saw absolutely no effect. For me, it's really useless, it didn't bring anything. I do not recommend.
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