Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

Reset filters
E
Evelyne B.
Rating: 3 out of 5
following a purchase from 11/01/2025
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
Translated reviews
L
Lena M.
Rating: 1 out of 5
following a purchase from 11/01/2025
My order never arrived!
Translated reviews
J
Jasmin Z.
Rating: 1 out of 5
following a purchase from 08/01/2025
The tube arrived defective
Translated reviews
V
Vanessa A.
Rating: 2 out of 5
following a purchase from 07/01/2025
Extremely long delivery time
Translated reviews
V
Vanessa P.
Rating: 2 out of 5
following a purchase from 03/01/2025
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
Translated reviews
M
Madlen T.
Rating: 1 out of 5
following a purchase from 04/01/2025
Order not received
Translated reviews
J
Julia S.
Rating: 2 out of 5
following a purchase from 29/12/2024
Delivery takes too long and I received the wrong product
Translated reviews
C
Christina B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
Translated reviews
K
Ksenia G.
Rating: 1 out of 5
following a purchase from 27/12/2024
Delivery takes forever
Translated reviews
D
Daniela S.
Rating: 3 out of 5
following a purchase from 18/12/2024
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
Translated reviews
M
Marina W.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order not received
Translated reviews
V
Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
Translated reviews
P
Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
Translated reviews
E
Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
Translated reviews
S
Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
Translated reviews
G
Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
Translated reviews
M
Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
Translated reviews
J
Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
Translated reviews
C
Carolin F.
Rating: 3 out of 5
following a purchase from 19/12/2024
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
Translated reviews
I
Ilka C.
Rating: 3 out of 5
following a purchase from 14/12/2024
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
Translated reviews
L
Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
Translated reviews
H
Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
Translated reviews
C
Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
Translated reviews
C
Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
Translated reviews
I
isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
Translated reviews
S
Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
Translated reviews
L
Luisa R.
Rating: 3 out of 5
following a purchase from 05/12/2024
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
Translated reviews
N
Nico S.
Rating: 3 out of 5
following a purchase from 03/12/2024
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
Translated reviews
M
Meike S.
Rating: 3 out of 5
following a purchase from 03/12/2024
Hello, I have been waiting for goods! Responded to request. Good day
Translated reviews
D
Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
Translated reviews
M
Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
Translated reviews
J
Jenni M.
Rating: 1 out of 5
following a purchase from 03/12/2024
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
Translated reviews
R
Roman B.
Rating: 3 out of 5
following a purchase from 29/11/2024
Delivery time too long, the product itself is great!
Translated reviews
I
Isa-Rosalie K.
Rating: 2 out of 5
following a purchase from 03/12/2024
Had extremely painful skin afterwards, severe redness and dry patches
Translated reviews
N
Nadine W.
Rating: 2 out of 5
following a purchase from 28/11/2024
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
Translated reviews
R
Ramona R.
Rating: 1 out of 5
following a purchase from 29/11/2024
Too long delivery time and not delivered to the delivery address, special band a store. Never again
Translated reviews
N
Nicole R.
Rating: 1 out of 5
following a purchase from 03/12/2024
I still haven't received my order...
Translated reviews
C
Claudia V.
Rating: 3 out of 5
following a purchase from 01/12/2024
A delivery time of 3 weeks for a bar of soap is quite long
Translated reviews
A
Anja M.
Rating: 3 out of 5
following a purchase from 03/12/2024
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
Translated reviews
J
Jeanny K.
Rating: 3 out of 5
following a purchase from 29/11/2024
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
Translated reviews