Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 656 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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R
Rabab T.
Rating: 3 out of 5
following a purchase from 25/05/2020
I thought the packaging of the shipment would be more neat considering the price.
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Christelle R.
Rating: 3 out of 5
following a purchase from 22/05/2020
Good product
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Fatoumata D.
Rating: 3 out of 5
following a purchase from 25/05/2020
The delivery time is correct. A little effort on the prices would be great.
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Justine K.
Rating: 2 out of 5
following a purchase from 26/05/2020
The products arrived with open packages and a soap that had been spoiled.
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Laura G.
Rating: 3 out of 5
following a purchase from 17/05/2020
The products are good but the after sales service is very slow and they have been wrong in my package since June 3 that I ordered and in the end I am not always my full order.
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Marilyne S.
Rating: 1 out of 5
following a purchase from 22/05/2020
I'm very unhappy with the delivery because I placed an order on April 27th and I still haven't received my package yet. Nobody to date keeps me informed I find it really not inadmissible !
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Silimatou T.
Rating: 1 out of 5
following a purchase from 18/05/2020
I bought the soap and the day cream. I don't use it anymore because the soap dried my face too much and the cream doesn't smell good. I did not notice any change or see the goods made.
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Roger D.
Rating: 2 out of 5
following a purchase from 25/05/2020
It's okay.
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Dolores B.
Rating: 1 out of 5
following a purchase from 18/04/2020
Before sending the satisfaction questionnaire you should have received the order and tested it.
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Sabrina T.
Rating: 2 out of 5
following a purchase from 06/05/2020
I took the full package and I'm not very happy with the products.
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Ophelie M.
Rating: 1 out of 5
following a purchase from 05/04/2020
I strongly advise against people who get pimples very easily and who have acne-prone skin at times because I have started the goat's milk soap which after each wash dries the skin a lot even with a good complementary routine. After a while the soap causes big pimples that don't need to be there with a good routine and are supposed to disappear after a long use of pin-up products. This observation was approved by friends who don't necessarily have the same skin type as mine.
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Noa G.
Rating: 3 out of 5
following a purchase from 06/05/2020
This product is good But extremely Inherits the skin extremely Inherits the skin not to put on every day As the influencers say 3 times a week is enough and did not work after a month
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Khouloud Z.
Rating: 1 out of 5
following a purchase from 04/05/2020
Frankly I'm a little disappointed because I don't have the expected result I don't see any change an improvement Too bad...
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Sandra R.
Rating: 2 out of 5
following a purchase from 08/05/2020
Bad experience, I am ordering for the first time and I don't have all my order and some products already opened .
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Maissa H.
Rating: 2 out of 5
following a purchase from 06/04/2020
Very long delivery time
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Tiffany B.
Rating: 3 out of 5
following a purchase from 05/05/2020
I give only 3 stars, since almost 1 month that I use it every day, I start to have some results, especially on the black spots.
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Estelle Q.
Rating: 1 out of 5
following a purchase from 19/04/2020
No change
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Laura V.
Rating: 3 out of 5
following a purchase from 02/04/2020
Fast delivery and top product
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Sandra D.
Rating: 3 out of 5
following a purchase from 01/05/2020
Thank you very much for your quick delivery. I already received my order about one week before.
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Andréa L.
Rating: 3 out of 5
following a purchase from 05/04/2020
Soap that smells great. I am still waiting for results after a month and a half of use.
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Elodie K.
Rating: 3 out of 5
following a purchase from 08/05/2020
Good delivery follow-up, product quite fragrant.
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Danielle C.
Rating: 3 out of 5
following a purchase from 29/04/2020
Very happy with the products my daughter is delighted and her skin is getting better and better every day because she has acne we tried everything and she is really happy thank you very much.
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Jessica L.
Rating: 3 out of 5
following a purchase from 19/04/2020
Delivery time a bit long, probably due to the current situation.
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Syara C.
Rating: 1 out of 5
following a purchase from 02/04/2020
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
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Rachel M.
Rating: 3 out of 5
following a purchase from 06/05/2020
Oil-free cream is very compact (like butter). It is very difficult to extract from the bottle. There is no product at each squeeze and you have to press down a lot before very little comes out! Parcel received this Tuesday 26
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Maimouna N.
Rating: 2 out of 5
following a purchase from 05/05/2020
Fast and efficient delivery service. Concerning the soap, it has no effect on my skin.
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Anna M.
Rating: 3 out of 5
following a purchase from 12/05/2020
At the moment I can't tell you much, but he seems fine, thank you.
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Chloé D.
Rating: 2 out of 5
following a purchase from 30/04/2020
The oil-free cream has no effect on my skin.
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Martine G.
Rating: 2 out of 5
following a purchase from 07/05/2020
At my first order I was seduced by the soap and ointment. With my second order of soap I realize that my face is full of pimples.
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Sandra D.
Rating: 3 out of 5
following a purchase from 06/05/2020
Mixed opinion after one week of use. Not sure if these products are really as good as sold for acne problems. But the products are correct and pleasant to use.
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Julie V.
Rating: 1 out of 5
following a purchase from 11/05/2020
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
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Sabrina B.
Rating: 2 out of 5
following a purchase from 12/04/2020
Fast product reception during confinement, it dries the skin well for oily skin, but in 1 month and a half no evolution
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Touria A.
Rating: 2 out of 5
following a purchase from 20/04/2020
Always so many buttons only strong point the smell of soap ! For my part not satisfied at all
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Nabila M.
Rating: 3 out of 5
following a purchase from 10/05/2020
I've only been using it for 4 days and my skin already has a beautiful colour.
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Jordane V.
Rating: 2 out of 5
following a purchase from 13/04/2020
I'm thinking of solid soap, but the results are not there.
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Marjorie J.
Rating: 3 out of 5
following a purchase from 20/04/2020
Having bought the PinUp Secret products to make my pimples and acne scars disappear, I am very disappointed because I have not seen any improvement after more than a month of intensive use. However, I am satisfied because my skin texture has improved.
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Marine C.
Rating: 3 out of 5
following a purchase from 02/05/2020
It is a very good product the soap foams very well and the cream makes the skin very soft and the results are there.
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Mélissa K.
Rating: 3 out of 5
following a purchase from 15/04/2020
Products very good but a little flat for the customer service, a little long and the answer is not always consistent with the question asked.
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Tom D.
Rating: 2 out of 5
following a purchase from 23/04/2020
No communication from the customer service, only when the package arrived three weeks late they sent an email.
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Cynthia L.
Rating: 3 out of 5
following a purchase from 10/05/2020
I have ordered twice and I am not disappointed by the product but by the packaging, the pump of the cream does not work on my 3 jars of oil-free cream and it's a shame because the cream is effective. Thank you for changing and opting for a pump that works properly it may justify the price!
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