Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 656 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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H
Hawa D.
Rating: 1 out of 5
following a purchase from 05/04/2020
Soap doesn't change anything to my skin
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 05/05/2020
Very long delivery time
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Jennifer D.
Rating: 2 out of 5
following a purchase from 05/05/2020
Product delivered in a stupid paper wrapping, it looks like the product came from ali express! A LITTLE EFFORT FOR THE PRESENTATION
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Sabrina R.
Rating: 3 out of 5
following a purchase from 08/05/2020
Soap received just in a bubble envelope. Packaging not adequate since the soap was damaged (broken in several places).
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Virginie L.
Rating: 1 out of 5
following a purchase from 08/05/2020
Error in the order received, incorrect customer service in the solution to send me back my order.
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Camille S.
Rating: 1 out of 5
following a purchase from 04/05/2020
A little disappointed with the products that I don't find effective after 1 month of use, taking care to do as the brand advises.
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Lea G.
Rating: 1 out of 5
following a purchase from 02/05/2020
Goat's milk cream, bad reaction of my skin, appearance of big acne pimples, I stopped using the cream and I only use goat's milk soap and another ordinary cream.
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Jawhar L.
Rating: 1 out of 5
following a purchase from 09/05/2020
because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...
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Camille T.
Rating: 3 out of 5
following a purchase from 09/05/2020
Good product but I have not yet been able to notice the changes in my scars and pimples.
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Céline A.
Rating: 1 out of 5
following a purchase from 11/05/2020
I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend
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Christelle J.
Rating: 1 out of 5
following a purchase from 05/05/2020
My daughter and I had our face peeled and then it filled up with pimples after 2 days of use.
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Delphine V.
Rating: 1 out of 5
following a purchase from 05/04/2020
3rd purchase of soap. This one lasted me only 3 weeks for one use per day only. Concerning the purchase of the oil-free cream, the pump was not working. No refund was made and no compliant product was returned.
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Catherine B.
Rating: 3 out of 5
following a purchase from 01/05/2020
For a week it was a real joy, then I had a big allergy in my face so I stopped. I'm going to try again to be sure of the origin of the allergy because I liked it.
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Kassandra B.
Rating: 3 out of 5
following a purchase from 06/05/2020
Good product
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Houria D.
Rating: 3 out of 5
following a purchase from 09/05/2020
Good morning all in all, thank you very much.
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Ermyone J.
Rating: 3 out of 5
following a purchase from 13/04/2020
After 1 month of use I still have pimples. Maybe a few less. The soap dries the skin very much after use.
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Edvina P.
Rating: 2 out of 5
following a purchase from 24/04/2020
I couldn't find any change, it dries out the pimples and the skin, but nothing more ! However they have a very good smell that I loved 🤩
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Lucie S.
Rating: 3 out of 5
following a purchase from 07/05/2020
I love soap, it works great. But on the other hand those who have a little dry skin do not take the oil-free cream.
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Sarah F.
Rating: 2 out of 5
following a purchase from 04/05/2020
The product irritated me a lot and dried out my skin due to my sensitive skin, but I'm not the only one to notice this dryness, I don't know if it's normal or not, as long as the product adapts.
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Mylena S.
Rating: 3 out of 5
following a purchase from 03/04/2020
Delivery level nothing to say received in 3 days knowing that I live in the DOM TOM. I have been using the products since January but I have fewer spots but the buttons go back and forth. But otherwise it makes a lot
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Blandine C.
Rating: 3 out of 5
following a purchase from 04/05/2020
Good product, a little expensive
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Lucie F.
Rating: 1 out of 5
following a purchase from 03/04/2020
the worst soap I could test, it gave me a lot of pimples and stains never again.
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Niels D.
Rating: 1 out of 5
following a purchase from 02/05/2020
There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.
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Yasmila A.
Rating: 2 out of 5
following a purchase from 02/05/2020
I currently use soap and cream but the result remains the same i.e. my stains do not go away I still have pimples I am still disappointed.
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Rébeccah A.
Rating: 3 out of 5
following a purchase from 10/05/2020
I have just received the product, at the moment I can't tell if it works yet.
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Nora B.
Rating: 3 out of 5
following a purchase from 01/05/2020
I have just received the products and am looking forward to seeing the results.
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Chloe B.
Rating: 3 out of 5
following a purchase from 03/05/2020
Not having any acne problem I used the goat's milk soap and the exfoliator for my blackheads (I have a lot of them and nothing works). No evolution on this side... I was disappointed by these so-called miracle products. On the other hand my skin is very soft and much less dry. It "pulls" much less. These are very good products (I don't question the way they work for spots and acne, but for blackheads it didn't work despite my rigorous use).
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Michael D.
Rating: 2 out of 5
following a purchase from 06/05/2020
There was a product missing from my package
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Anaïs J.
Rating: 3 out of 5
following a purchase from 30/04/2020
That's good.
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Elodie C.
Rating: 3 out of 5
following a purchase from 15/04/2020
It's a little early to see the results.
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Delphine M.
Rating: 3 out of 5
following a purchase from 10/05/2020
Order received quickly and superbly packaged
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Ophélie B.
Rating: 3 out of 5
following a purchase from 02/05/2020
Not bad but dries the skin if you do it twice a day for me.
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Kokomoina A.
Rating: 2 out of 5
following a purchase from 10/05/2020
At the moment I don't see a big change in my skin!
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Ambre M.
Rating: 3 out of 5
following a purchase from 02/05/2020
Quite effective, for the moment no great apparent effects to see ...
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Mathilde T.
Rating: 1 out of 5
following a purchase from 01/05/2020
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
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Axelle G.
Rating: 1 out of 5
following a purchase from 29/04/2020
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
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Myriam J.
Rating: 1 out of 5
following a purchase from 01/05/2020
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
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Aldjia A.
Rating: 3 out of 5
following a purchase from 29/04/2020
The pump is not working I contacted customer service who told me to cut the pipe etc... I don't know if I would recommend them...
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Ange B.
Rating: 1 out of 5
following a purchase from 24/04/2020
Boff
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Isabelle F.
Rating: 3 out of 5
following a purchase from 07/05/2020
It's a shame there's not a case to put the soap in...
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