Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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M
Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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Carolin F.
Rating: 3 out of 5
following a purchase from 19/12/2024
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
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Ilka C.
Rating: 3 out of 5
following a purchase from 14/12/2024
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
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Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
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Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
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Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
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Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
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Isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
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Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
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Luisa R.
Rating: 3 out of 5
following a purchase from 05/12/2024
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
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Nico S.
Rating: 3 out of 5
following a purchase from 03/12/2024
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
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Meike S.
Rating: 3 out of 5
following a purchase from 03/12/2024
Hello, I have been waiting for goods! Responded to request. Good day
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Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
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Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
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Jenni M.
Rating: 1 out of 5
following a purchase from 03/12/2024
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
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Roman B.
Rating: 3 out of 5
following a purchase from 29/11/2024
Delivery time too long, the product itself is great!
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Isa-Rosalie K.
Rating: 2 out of 5
following a purchase from 03/12/2024
Had extremely painful skin afterwards, severe redness and dry patches
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Nadine W.
Rating: 2 out of 5
following a purchase from 28/11/2024
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
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Ramona R.
Rating: 1 out of 5
following a purchase from 29/11/2024
Too long delivery time and not delivered to the delivery address, special band a store. Never again
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Nicole R.
Rating: 1 out of 5
following a purchase from 03/12/2024
I still haven't received my order...
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Claudia V.
Rating: 3 out of 5
following a purchase from 01/12/2024
A delivery time of 3 weeks for a bar of soap is quite long
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Anja M.
Rating: 3 out of 5
following a purchase from 03/12/2024
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
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Jeanny K.
Rating: 3 out of 5
following a purchase from 29/11/2024
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
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Doris H.
Rating: 1 out of 5
following a purchase from 03/12/2024
More than two weeks delivery time and that also to a parcel store...
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Janine W.
Rating: 1 out of 5
following a purchase from 01/12/2024
Shipping takes forever and I can't say anything about the product yet... because of the shipping 1 star
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Melina W.
Rating: 2 out of 5
following a purchase from 03/12/2024
Shipping takes mega long and totally inconvenient to have it sent to your home
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Amandine G.
Rating: 1 out of 5
following a purchase from 29/11/2024
Disappointed with the quality of my soap, which is not the same as usual, even though I've been using it for years.
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Lydzia J.
Rating: 1 out of 5
following a purchase from 01/12/2024
I found blood inside the delivery box and blood on the packaging of a product.
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Anne L.
Rating: 3 out of 5
following a purchase from 03/12/2024
Part of the delivery is missing
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Stefanie P.
Rating: 3 out of 5
following a purchase from 29/11/2024
Two items are missing from my order.
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Janine T.
Rating: 1 out of 5
following a purchase from 03/12/2024
Well
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Annika S.
Rating: 3 out of 5
following a purchase from 29/11/2024
Shipping time too long, too expensive
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Natacha G.
Rating: 1 out of 5
following a purchase from 29/11/2024
I have not received my parcel
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Solène F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received a cream and the pump doesn't work
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Marjorie B.
Rating: 1 out of 5
following a purchase from 30/11/2024
I've been hearing about pin up secret products for a long time now, and I was expecting an almost miraculous product... But it wasn't the case, the cleansing soap, I'm a bit disappointed by the smell and it dries out the skin a lot for me and the turmeric mask, I used it only once and it burned me, very unpleasant sensation of heating after 2 minutes and several hours after removing the mask and rinsing well and a few days later I peed, sign of "burn" I would not recommend!
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Vanessa G.
Rating: 1 out of 5
following a purchase from 28/11/2024
After receiving my order, I threw the box away thinking it was complete. When I took stock, I realized that two products were missing. Because I didn't take any photos of my parcel, which I opened, I can't get any satisfaction. I don't see why I have to send a photo of an opened parcel. This company's vietn mistake.
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Laura B.
Rating: 2 out of 5
following a purchase from 29/11/2024
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
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Anais S.
Rating: 1 out of 5
following a purchase from 28/11/2024
I have not received my parcel
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Julia J.
Rating: 3 out of 5
following a purchase from 27/11/2024
The product, the facial soap is great but the shipping takes way too long and then you have to pick up the package from a packing station. I wish Secret would think about something else. I waited 4 weeks for my order!!!
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