Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

Reset filters
V
Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
Translated reviews
P
Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
Translated reviews
E
Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
Translated reviews
S
Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
Translated reviews
G
Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
Translated reviews
M
Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
Translated reviews
J
Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
Translated reviews
C
Carolin F.
Rating: 3 out of 5
following a purchase from 19/12/2024
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
Translated reviews
I
Ilka C.
Rating: 3 out of 5
following a purchase from 14/12/2024
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
Translated reviews
L
Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
Translated reviews
H
Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
Translated reviews
C
Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
Translated reviews
C
Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
Translated reviews
I
Isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
Translated reviews
S
Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
Translated reviews
L
Luisa R.
Rating: 3 out of 5
following a purchase from 05/12/2024
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
Translated reviews
N
Nico S.
Rating: 3 out of 5
following a purchase from 03/12/2024
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
Translated reviews
M
Meike S.
Rating: 3 out of 5
following a purchase from 03/12/2024
Hello, I have been waiting for goods! Responded to request. Good day
Translated reviews
D
Diler B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Unfortunately not, my order for 2 goat's milk soaps has still not arrived. Ordered on 07.12.
Translated reviews
M
Matl L.
Rating: 1 out of 5
following a purchase from 03/12/2024
Unfortunately, it arrived half-spoiled
Translated reviews
J
Jenni M.
Rating: 1 out of 5
following a purchase from 03/12/2024
I can't say what the product is like, but it took 17 days from payment to delivery. Was supposed to be a birthday present, which it no longer is. The customer service was also a disaster as there were no answers to my questions! I won't be ordering from here again
Translated reviews
R
Roman B.
Rating: 3 out of 5
following a purchase from 29/11/2024
Delivery time too long, the product itself is great!
Translated reviews
I
Isa-Rosalie K.
Rating: 2 out of 5
following a purchase from 03/12/2024
Had extremely painful skin afterwards, severe redness and dry patches
Translated reviews
N
Nadine W.
Rating: 2 out of 5
following a purchase from 28/11/2024
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
Translated reviews
R
Ramona R.
Rating: 1 out of 5
following a purchase from 29/11/2024
Too long delivery time and not delivered to the delivery address, special band a store. Never again
Translated reviews
N
Nicole R.
Rating: 1 out of 5
following a purchase from 03/12/2024
I still haven't received my order...
Translated reviews
C
Claudia V.
Rating: 3 out of 5
following a purchase from 01/12/2024
A delivery time of 3 weeks for a bar of soap is quite long
Translated reviews
A
Anja M.
Rating: 3 out of 5
following a purchase from 03/12/2024
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
Translated reviews
J
Jeanny K.
Rating: 3 out of 5
following a purchase from 29/11/2024
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
Translated reviews
D
Doris H.
Rating: 1 out of 5
following a purchase from 03/12/2024
More than two weeks delivery time and that also to a parcel store...
Translated reviews
J
Janine W.
Rating: 1 out of 5
following a purchase from 01/12/2024
Shipping takes forever and I can't say anything about the product yet... because of the shipping 1 star
Translated reviews
M
Melina W.
Rating: 2 out of 5
following a purchase from 03/12/2024
Shipping takes mega long and totally inconvenient to have it sent to your home
Translated reviews
A
Amandine G.
Rating: 1 out of 5
following a purchase from 29/11/2024
Disappointed with the quality of my soap, which is not the same as usual, even though I've been using it for years.
Translated reviews
L
Lydzia J.
Rating: 1 out of 5
following a purchase from 01/12/2024
I found blood inside the delivery box and blood on the packaging of a product.
Translated reviews
A
Anne L.
Rating: 3 out of 5
following a purchase from 03/12/2024
Part of the delivery is missing
Translated reviews
S
Stefanie P.
Rating: 3 out of 5
following a purchase from 29/11/2024
Two items are missing from my order.
Translated reviews
J
Janine T.
Rating: 1 out of 5
following a purchase from 03/12/2024
Well
Translated reviews
A
Annika S.
Rating: 3 out of 5
following a purchase from 29/11/2024
Shipping time too long, too expensive
Translated reviews
N
Natacha G.
Rating: 1 out of 5
following a purchase from 29/11/2024
I have not received my parcel
Translated reviews
S
Solène F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I received a cream and the pump doesn't work
Translated reviews