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L
Rating: 1 out of 5
I received the wrong product and the wrong product was a cheaper product !!!!
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 2 and 3 stars
Reset filtersS
Rating: 1 out of 5
I regret having ordered! I am missing a jar of precious cream and moreover I received the jar of cream without oil empty and taped tel a tester! I'm outraged that the after-sales service did nothing because the weight of the package was taken by the carrier!
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M
Rating: 1 out of 5
Oil-free cream pumps don't work
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K
Rating: 1 out of 5
zero satisfaction, this will be my last purchase from you, I placed an order more than 2 weeks ago and so far I have not received my package.
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T
Rating: 1 out of 5
Package not received litigation opened but still nothing for a second order disappointed
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M
Rating: 2 out of 5
Long delivery time, and the soap box was dirty when I received it.
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A
Rating: 1 out of 5
The products burn my face and my skin and I have even more pimples.
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S
Rating: 2 out of 5
I was sent an item twice. I felt it was too much effort to send the wrong item back to get the item I actually ordered. I have now opted for the voucher code but would have liked the item I actually ordered to simply be resent.
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J
Rating: 1 out of 5
No stars, more than dissatisfied! I complained and only got an email back telling me how to use the scrub ! Peeling is extremely bad and bites into the facial hair!
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J
Rating: 1 out of 5
The package did not arrive and I still have not received my money back
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L
Rating: 1 out of 5
Never arrived
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K
Rating: 3 out of 5
This is the 2nd time I have ordered. The 1st time the shipping went wrong and I had to wait over 40 days. This time it didn't work again... you have a super bad shipping service provider
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S
Rating: 1 out of 5
Shipping took over 10 days which is too long
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T
Rating: 2 out of 5
Unfortunately, I can no longer tolerate the shampoo
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K
Rating: 3 out of 5
Very good value for money
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S
Rating: 2 out of 5
Unfortunately, I only received 2 out of 3 pieces from my last order. So far I haven't received my missing part and it looks like Pinup is just going to leave me out of it too
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S
Rating: 1 out of 5
2 wrong items received, after returning the wrong items still not received the correct goods, support slow, you have to keep asking for information yourself
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S
Rating: 1 out of 5
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
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B
Rating: 1 out of 5
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
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T
Rating: 1 out of 5
Bad customer focus
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O
Rating: 1 out of 5
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
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V
Rating: 1 out of 5
Parcel has not arrived and several weeks have passed in the meantime
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C
Rating: 2 out of 5
Unfortunately I have not received my order to date
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M
Rating: 2 out of 5
I am convinced and satisfied with the product. However, I waited 4 weeks for my delivery.
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N
Rating: 1 out of 5
25.10. ordered and paid... Today, 09.11. still no goods received.
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E
Rating: 3 out of 5
Ok
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L
Rating: 1 out of 5
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
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M
Rating: 1 out of 5
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
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J
Rating: 3 out of 5
Unfortunately, the product is not yet effective. Nevertheless, it smells really good. The shipping is a disaster, I paid extra for shipping to my home. The delivery with dpd terrible. Despite the presence and notification of a neighbor, I was allowed to pick up the package in a foil, expensive shipping for nothing paid. Opening hours of the store of course also great to pick up. So good is really different
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M
Rating: 3 out of 5
The goods and deliveries were fine. However, the purchase on account via Klarna has not worked since then. It was therefore unfortunately not possible to reorder on account, which really annoyed me.
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L
Rating: 1 out of 5
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
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T
Rating: 1 out of 5
Product smells very unpleasant
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S
Rating: 1 out of 5
Unfortunately I can't tolerate the goat's milk soap and the money was wasted :(
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S
Rating: 1 out of 5
0 stars
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C
Rating: 1 out of 5
I am very disappointed with the scrub I ordered. It is terrible.
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V
Rating: 2 out of 5
Cosmetics may only be returned at your own expense if they have not been opened. No return in case of incompatibility. Too bad. Otherwise, the soap is really great.
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S
Rating: 2 out of 5
First time ordering something here and unfortunately nothing arrived. At least the contact to support was there.
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V
Rating: 1 out of 5
I still haven't received my goods today. I'm angry!!!!
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V
Rating: 3 out of 5
Unfortunately, the order I placed at the end of September has still not arrived
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J
Rating: 1 out of 5
My order has still not arrived
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