Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

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N
Nouhayla E.
Rating: 1 out of 5
following a purchase from 05/11/2019
No change for the moment
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Léa Z.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have not yet tested the product, but delivery is longer than expected and especially not delivered in the requested relay point but in the closest to my billing address which is located 1h10 from my current home (really not very practical).
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Sandrina D.
Rating: 3 out of 5
following a purchase from 28/10/2019
The soap and creams are superb and effective, however, changing the bottle is the dispenser and defective and no solution from PinUp.
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Tuba T.
Rating: 1 out of 5
following a purchase from 01/11/2019
It dries out my skin.
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Asma H.
Rating: 1 out of 5
following a purchase from 03/11/2019
I wouldn't put any stars because since I used the soap in 10 days, my skin is unrecognizable with micro cysts, knowing that I don't have a skin with basic problems. Considering the price I paid, it's a big scam.
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Salma B.
Rating: 1 out of 5
following a purchase from 04/11/2019
A soap like any other. They cleanse the skin, but nothing more.
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Clara L.
Rating: 1 out of 5
following a purchase from 01/11/2019
First of all the soap is quite overpriced and moreover I received it broken with small pieces so there was already lost soap even though I hadn't even ordered it.
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Fatima-Zohra G.
Rating: 2 out of 5
following a purchase from 03/11/2019
I had drinks-on
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Meghane R.
Rating: 3 out of 5
following a purchase from 02/11/2019
I haven't seen much effect on my acne, but I still have less burning, itching etc...
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Doria S.
Rating: 1 out of 5
following a purchase from 04/11/2019
No one rotten
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Laetitia G.
Rating: 3 out of 5
following a purchase from 04/11/2019
Delivery a little slower than expected but good product
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Dorra K.
Rating: 3 out of 5
following a purchase from 01/11/2019
So far I haven't seen a lot of changes.
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Allison D.
Rating: 1 out of 5
following a purchase from 01/11/2019
Instructions with errors, which does not give any confidence in the product.
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Rim B.
Rating: 1 out of 5
following a purchase from 03/11/2019
Shitty !!!!! Horrible skin dryness
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Audrey P.
Rating: 1 out of 5
following a purchase from 02/11/2019
My daughter and I couldn't stand the soap and we barged into each other's skin...
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Manon B.
Rating: 1 out of 5
following a purchase from 01/11/2019
The soap burned my skin. Burn marks near my eyes and on my cheeks. Very disappointed
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Alban A.
Rating: 3 out of 5
following a purchase from 03/11/2019
Long wait for delivery
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Marine H.
Rating: 3 out of 5
following a purchase from 30/10/2019
I placed the order with your website at the end of October but I still haven't received my order one month later. This inconvenience is due to the fact that my package has been shipped to a different relay point than mine. I do not doubt the quality of your products but the delivery of your goods still needs to be improved and checked. Your customer service is very fast but I remain disappointed.
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Marleni P.
Rating: 3 out of 5
following a purchase from 28/10/2019
The products very well I am satisfied. But for this order I had to pay a little less happy shipping costs?
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Océane S.
Rating: 2 out of 5
following a purchase from 31/10/2019
After a week of use morning and evening, I still have the same dry skin and my redness is still there...
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Inaya E.
Rating: 3 out of 5
following a purchase from 31/10/2019
I have been using it at least once a day for about 2 weeks, the soap makes my skin soft, I expect a little more long-term results.
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Kimberley S.
Rating: 1 out of 5
following a purchase from 29/10/2019
After applying the soap and cream, my skin reacted very badly, I broke out in giant hives and my skin became drier than ever. I have never had such ugly skin. I am very disappointed! I don't recommend it. I took it for my eczema but it must not have cured it all !!!!
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Jennifer P.
Rating: 2 out of 5
following a purchase from 01/11/2019
The sales department is, in my opinion, deplorable... The shipping, the packaging, without a card without anything? Seriously, though? We pack a soap and send it out like this? At the price we pay?
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Beatrice G.
Rating: 3 out of 5
following a purchase from 31/10/2019
*one still can't decide on a delivery point other than the home and the post office near the home....
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Océane B.
Rating: 3 out of 5
following a purchase from 29/10/2019
Package received slightly damaged. Produces well for the moment but to be continued to see if it keeps its promises.
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Amale D.
Rating: 3 out of 5
following a purchase from 31/10/2019
The goat's milk soap is really topismeeeer but the cream is absolutely useless!! I also advise you the peeling
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Jihane M.
Rating: 3 out of 5
following a purchase from 30/10/2019
First week: a lot less pimples, I'm waiting for better results.
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Anissa B.
Rating: 3 out of 5
following a purchase from 30/10/2019
It's all right. Except the delivery, three orders and each time the delivery site is not the right one.
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Stéffie C.
Rating: 1 out of 5
following a purchase from 31/10/2019
First week; a lot of pimples appearing... I'll try again a week after it's done, it will end up in the trash if it doesn't get better.
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Mathilda B.
Rating: 1 out of 5
following a purchase from 31/10/2019
I would NOT recommend it at all. After a week of use I had pimples under the skin and it hurts ! Although I had never had this before ... my skin became catastrophic - I stopped everything and lost money in the process! It's a shame...
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Florian V.
Rating: 2 out of 5
following a purchase from 01/11/2019
Customer service that no longer responds after a problem in the article
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Melanie L.
Rating: 3 out of 5
following a purchase from 25/10/2019
I received my 2 damaged soaps, one of which was open...
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Jessica G.
Rating: 1 out of 5
following a purchase from 31/10/2019
Waiting too long
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Vanessa M.
Rating: 2 out of 5
following a purchase from 01/11/2019
Home delivery is hardly programmable!
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Vanessa J.
Rating: 1 out of 5
following a purchase from 01/11/2019
Product missing from the package. Radio silence
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Mathilde L.
Rating: 3 out of 5
following a purchase from 31/10/2019
Soap not yet tested but package received not at the right post office so not very happy.
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Kelly P.
Rating: 1 out of 5
following a purchase from 01/11/2019
Dries the skin
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Emmanuelle P.
Rating: 2 out of 5
following a purchase from 31/10/2019
Bad product
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Soria A.
Rating: 1 out of 5
following a purchase from 31/10/2019
Very bad experience, terrible delivery to a relay point 15km from my home, while I had asked for the relay point just in front of my home, at 1 minute, I could not pick up my package a week after receiving confirmation because of the relay point which is 15km from my home at very crazy times 8h-11h30 for a person who works his summer a galley to recover my package I had to pose a morning, great! Moreover in the parcel only the product no return label just in case and no order form. So lamentable to see for the product but already it's a disaster ...
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Sherley B.
Rating: 3 out of 5
following a purchase from 31/10/2019
My opinion is mixed because I've been using it for a week and a half, and I need a lot more acne pimples than usual, otherwise my blackheads are gone, my skin is less oily. So I'll see you in the next few weeks.
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