Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Anissa B.
Rating: 3 out of 5
following a purchase from 30/10/2019
It's all right. Except the delivery, three orders and each time the delivery site is not the right one.
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Stéffie C.
Rating: 1 out of 5
following a purchase from 31/10/2019
First week; a lot of pimples appearing... I'll try again a week after it's done, it will end up in the trash if it doesn't get better.
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Mathilda B.
Rating: 1 out of 5
following a purchase from 31/10/2019
I would NOT recommend it at all. After a week of use I had pimples under the skin and it hurts ! Although I had never had this before ... my skin became catastrophic - I stopped everything and lost money in the process! It's a shame...
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Florian V.
Rating: 2 out of 5
following a purchase from 01/11/2019
Customer service that no longer responds after a problem in the article
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melanie L.
Rating: 3 out of 5
following a purchase from 25/10/2019
I received my 2 damaged soaps, one of which was open...
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Jessica G.
Rating: 1 out of 5
following a purchase from 31/10/2019
Waiting too long
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Vanessa M.
Rating: 2 out of 5
following a purchase from 01/11/2019
Home delivery is hardly programmable!
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Vanessa J.
Rating: 1 out of 5
following a purchase from 01/11/2019
Product missing from the package. Radio silence
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Mathilde L.
Rating: 3 out of 5
following a purchase from 31/10/2019
Soap not yet tested but package received not at the right post office so not very happy.
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Kelly P.
Rating: 1 out of 5
following a purchase from 01/11/2019
Dries the skin
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Emmanuelle P.
Rating: 2 out of 5
following a purchase from 31/10/2019
Bad product
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Soria A.
Rating: 1 out of 5
following a purchase from 31/10/2019
Very bad experience, terrible delivery to a relay point 15km from my home, while I had asked for the relay point just in front of my home, at 1 minute, I could not pick up my package a week after receiving confirmation because of the relay point which is 15km from my home at very crazy times 8h-11h30 for a person who works his summer a galley to recover my package I had to pose a morning, great! Moreover in the parcel only the product no return label just in case and no order form. So lamentable to see for the product but already it's a disaster ...
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Sherley B.
Rating: 3 out of 5
following a purchase from 31/10/2019
My opinion is mixed because I've been using it for a week and a half, and I need a lot more acne pimples than usual, otherwise my blackheads are gone, my skin is less oily. So I'll see you in the next few weeks.
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Laurine M.
Rating: 3 out of 5
following a purchase from 24/10/2019
Packages received fairly quickly, the product seems to be effective but we must see over time if the results appear. However the product smells strong.
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Chloé D.
Rating: 3 out of 5
following a purchase from 29/10/2019
I have a lot less pimples but this soap dries out the skin very much.
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Cenat K.
Rating: 1 out of 5
following a purchase from 31/10/2019
I would like to inform you that I have received the product with no problems and am very pleased with the service. I have only been using the product for a few days so far so it hasn't been a great change but it cleanses very well but not to be used twice a day as it dries out the skin.
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Ambre G.
Rating: 2 out of 5
following a purchase from 31/10/2019
I ordered the goat's milk soap and I have even more pimples than before...
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SIBEL C.
Rating: 3 out of 5
following a purchase from 29/10/2019
The pump of the oil-free cream bottle does not work.
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Aysegul K.
Rating: 2 out of 5
following a purchase from 29/10/2019
Not that revolutionary to my taste... I expected better.
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Sanaa L.
Rating: 1 out of 5
following a purchase from 30/10/2019
Soap received quickly But disappointed with the product (big acne flare-up)
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Melanie A.
Rating: 1 out of 5
following a purchase from 30/10/2019
I have never received my package, the post office I can not find, I want the return of my package or refund.
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Auriane L.
Rating: 2 out of 5
following a purchase from 29/10/2019
There's no big change in my face.
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Astride S.
Rating: 3 out of 5
following a purchase from 29/10/2019
Good. To be seen in the long run
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Meriem S.
Rating: 1 out of 5
following a purchase from 29/10/2019
Nul
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Karine T.
Rating: 1 out of 5
following a purchase from 27/10/2019
No after-sales service ! Damaged parcels, stolen products, no commercial gesture!! For the exorbitant prices applied it is inadmissible! TO BOYCOTER !!! Products known thanks to all these influences that make the publicity !!! You can find goat's milk soaps at no more than 7e for healthier !
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Jasmine C.
Rating: 1 out of 5
following a purchase from 29/10/2019
No change I put the price for nothing Cans
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Khadija B.
Rating: 1 out of 5
following a purchase from 25/10/2019
Hello, disappointed because the pump of my cream is not working ...
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Sophie H.
Rating: 3 out of 5
following a purchase from 29/10/2019
I put 3 stars because of the shipping fees that were offered to me with my coupon code and that were still charged to me. Otherwise fast delivery.
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Julie G.
Rating: 3 out of 5
following a purchase from 28/10/2019
Hello, I have received my package but I had to go and get it in another town than where I live outside I had clearly specified the post office where my package should be delivered.
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Sandra B.
Rating: 3 out of 5
following a purchase from 28/10/2019
The soap stings the skin but you can see that it is effective. The cream is greasy but it smells good, I only use it in the evening. The peel is too aggressive.
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Salama S.
Rating: 3 out of 5
following a purchase from 28/10/2019
Awesome
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celia B.
Rating: 3 out of 5
following a purchase from 28/10/2019
Drying of the skin
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Aurélie P.
Rating: 3 out of 5
following a purchase from 27/10/2019
I discovered them on snap chat but very easy to discover the simple site
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Amale R.
Rating: 1 out of 5
following a purchase from 26/10/2019
Goat's milk and cream soap without oil ordered twice. The first time it took forever for the package to arrive. Customer service is not responsive. The second time, the quality of the pump through which the cream comes out leaves something to be desired because to get the right amount of cream I have to press for a long time. These are good products but unfortunately if you are not an instagrameuse you are not entitled to the same quality service what a pity! I recommend the products, but only if the people who work at pinup manage the customer side better.
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Sharon B.
Rating: 2 out of 5
following a purchase from 10/08/2019
After several months of trying, I'm disappointed. I only took the soap. So in July I decide to take the soap. I had a few hot spots but nothing to worry about. Already after 2 weeks of use I had a lot of pimples that came out (a little bigger than heat pimples) and now it's November 10th I still use this soap I don't know why, maybe I didn't want to make a bad comment but here I still have these same pimples. I have an oily skin, I find that it matifies well but this problem of pimples on the cheeks is disappointing. Too bad!
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Gaelle C.
Rating: 3 out of 5
following a purchase from 25/10/2019
So far I haven't seen any improvement in my skin. To see on the long term. On the other hand disappointed with the customer service. I received my cream without oil and the pump does not work. I sent an email and I was kindly told that they were out of the pump and couldn't send me one but that I just had to cut one end of the pump, that it should work. After doing the test it works every other time. I don't think it's serious !
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NISSRINE T.
Rating: 3 out of 5
following a purchase from 25/10/2019
You should sell the soap with a packaging because it is not very practical once opened and not very hygienic, otherwise the smell is nice and the soap is effective and not aggressive.
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Laetitia F.
Rating: 3 out of 5
following a purchase from 28/10/2019
I find it a shame to receive the order in a vulgar envelope. Not very pleasant. Delivery problem. Regarding the product not much to say, I'm waiting to see the results.
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Martine D.
Rating: 3 out of 5
following a purchase from 26/10/2019
It's a cleansing soap that works a little but unfortunately it dries a lot so you have to moisturize the skin afterwards !
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Dienabou K.
Rating: 1 out of 5
following a purchase from 19/10/2019
The order arrived well, I had ordered a cream, a soap and an exfoliant. Alas, after only two days of use, I had a lot of small pimples on my face, my skin became very dry (I have a very oily skin), in short, a catastrophe. I contacted the Pinup Secret service (on the plus side, they are very reactive) and I was told that this was completely normal because the soap has the property of bringing out all the impurities in order to eliminate them, but honestly I don't want to continue. However, my sister uses these products and she did not have the same reactions as me. This is why I am only given one star. I think it varies according to skin type.
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