Customer reviews of Pinup Secret

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Maëlle G.

Rating: 2 out of 5

Published on 20/10/2019 à 11h35 following a purchase from 01/10/2019

Always happy with the products but very dissatisfied with the service and due delivery time (2 weeks).

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Kendra H.

Rating: 2 out of 5

Published on 20/10/2019 à 08h50 following a purchase from 03/10/2019

Fine, but it makes my skin all dry and white.

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Mathilde G.

Rating: 1 out of 5

Published on 20/10/2019 à 08h26 following a purchase from 06/10/2019

I've been testing secret pinup for a week now. I had been advised for my blackheads and for my dilated friends but no results for the moment. I will continue the treatment for another 3 months to get a real opinion.

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Julie L.

Rating: 3 out of 5

Published on 20/10/2019 à 07h30 following a purchase from 05/10/2019

For a first order, my soap was lost in delivery, so I'm waiting for it to be sent back to me. It's been super long for a soap

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Sarah B.

Rating: 2 out of 5

Published on 20/10/2019 à 07h01 following a purchase from 27/09/2019

Delivery time much too long

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Céline B.

Rating: 2 out of 5

Published on 20/10/2019 à 02h51 following a purchase from 05/10/2019

Unusual buttons since I've been using it. That said, this product is normally made to reduce them. Expensive enough for this result... Apart from that, I love the smell but overall disappointed...

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Laurene C.

Rating: 1 out of 5

Published on 19/10/2019 à 20h39 following a purchase from 06/10/2019

Very disappointed. No improvement as far as I'm concerned! This product is not for me!

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Matthieu J.

Rating: 1 out of 5

Published on 19/10/2019 à 20h31 following a purchase from 03/10/2019

Soap and cream burned my skin...

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Ishana B.

Rating: 3 out of 5

Published on 19/10/2019 à 17h15 following a purchase from 27/09/2019

Delivery too long but I produced

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Chloé B.

Rating: 3 out of 5

Published on 19/10/2019 à 16h57 following a purchase from 28/09/2019

The product is perfect but the delivery lasted more than 10 days without having an email of explanation or compensation.

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Dalila H.

Rating: 1 out of 5

Published on 19/10/2019 à 16h18 following a purchase from 03/10/2019

Hello the delivery was directed to another post office whereas I had asked about Ambérieu en bugey.

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Sandy G.

Rating: 2 out of 5

Published on 19/10/2019 à 15h13 following a purchase from 27/09/2019

Customer Service None. No follow up and shipping delays not respected

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Talitha M.

Rating: 3 out of 5

Published on 19/10/2019 à 14h35 following a purchase from 03/10/2019

Very long delivery and no way to track the order good product however

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Zahra L.

Rating: 1 out of 5

Published on 19/10/2019 à 14h08 following a purchase from 05/10/2019

I did not receive my order

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Caroline E.

Rating: 1 out of 5

Published on 19/10/2019 à 12h21 following a purchase from 28/09/2019

Until now I had no problem however with my last order I had a problem, the two passion body scrub soaps did not have the same size and one of the two was not well packed, I had as an answer that it was Normal because it was handmade products however I find it abnormal that a soap is half of the other and is not packed. (Photo in support)

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Amélie A.

Rating: 1 out of 5

Published on 19/10/2019 à 12h10 following a purchase from 29/09/2019

Do not respect the choice of the parcel relay for the delivery. I had chosen a parcel relay post right next to my work with a large range of schedules (rare thing for the post office). But unfortunately the parcel was delivered at the post office of the village where I live (10am-12pm/14h16) great! I work every day except Sunday so it's impossible for me to go there. It's the second time that it makes me the blow .... I had to take time off work (again) so that the package doesn't leave. So I don't feel like ordering anymore...

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Eva D.

Rating: 2 out of 5

Published on 19/10/2019 à 12h08 following a purchase from 28/09/2019

I received my order two weeks after I placed it, and it was much more descrete than getting it by certified mail.

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Zoe M.

Rating: 3 out of 5

Published on 19/10/2019 à 11h40 following a purchase from 27/09/2019

I was delivered to the wrong post office or I asked for it... it bothered me a lot...

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Tiffany D.

Rating: 2 out of 5

Published on 19/10/2019 à 11h34 following a purchase from 02/10/2019

Right now I have even more acne pimples and blackheads than before.

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safina M.

Rating: 2 out of 5

Published on 19/10/2019 à 11h32 following a purchase from 05/10/2019

It took a little too long.

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harmony B.

Rating: 3 out of 5

Published on 19/10/2019 à 11h20 following a purchase from 04/10/2019

The product was delivered very quickly and I was eager to try it but for the moment the results on my skin are only very satisfying

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Manon P.

Rating: 1 out of 5

Published on 19/10/2019 à 11h08 following a purchase from 02/10/2019

Products that give buttons

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Charlyne R.

Rating: 3 out of 5

Published on 19/10/2019 à 11h03 following a purchase from 02/10/2019

It deserved 5 stars because the products are very good but unfortunately it is noted during the order a delivery in 48 to 72 hours and I received my package in 9 days. What a pity!

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Youhanidhi R.

Rating: 1 out of 5

Published on 19/10/2019 à 10h46 following a purchase from 02/10/2019

Nul

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Elodie C.

Rating: 2 out of 5

Published on 19/10/2019 à 10h40 following a purchase from 27/09/2019

Excessive delivery times and no information sent before I contact customer service myself

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Souhayla B.

Rating: 1 out of 5

Published on 17/10/2019 à 10h27 following a purchase from 29/09/2019

Since I've been using this product, my skin has been in a critical state: redness, pimples... not recommended.

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Giuliana D.

Rating: 3 out of 5

Published on 16/10/2019 à 13h18 following a purchase from 03/10/2019

A little expensive but good product !!!

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Medina B.

Rating: 3 out of 5

Published on 16/10/2019 à 12h36 following a purchase from 02/10/2019

Very disappointed with the peel. The soap makes me pimples but on the other hand treats eczema well.

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Emilie G.

Rating: 1 out of 5

Published on 16/10/2019 à 09h44 following a purchase from 02/10/2019

Allergy after 1 week, my skin that was soft became like granular.

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Houria T.

Rating: 2 out of 5

Published on 15/10/2019 à 19h01 following a purchase from 28/09/2019

I used to like this site very much, unfortunately since my last order nothing is going well anymore. Half of my products were open and I sent a message on messenger, they answered me quite quickly but did not offer anything and did not apologize. Also with my last goat milk soap I had two reactions, my skin was burnt, although I've been using this product for 2 years now. It is only when I use the new one that I have a reaction, the dosage is probably wrong.

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Mathilde R.

Rating: 3 out of 5

Published on 15/10/2019 à 15h40 following a purchase from 27/09/2019

Delivery time not respected it was very loooooooong but good product it's fine

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farah D.

Rating: 1 out of 5

Published on 15/10/2019 à 15h31 following a purchase from 02/10/2019

De

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laure U.

Rating: 2 out of 5

Published on 15/10/2019 à 15h25 following a purchase from 30/09/2019

I love the product but on the other hand the shipping looks like an AliExpress package, in terms of shopping experience, not even an invoice inside nothing at all, a bubble pack and soap inside.

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Nathalie L.

Rating: 3 out of 5

Published on 15/10/2019 à 15h15 following a purchase from 03/10/2019

Looks great but not used enough to give my opinion.

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Eva S.

Rating: 3 out of 5

Published on 15/10/2019 à 14h42 following a purchase from 30/09/2019

Delays a little long

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Virginie A.

Rating: 1 out of 5

Published on 15/10/2019 à 12h18 following a purchase from 28/09/2019

I ordered my soap on October 27th and finally got it today, October 15th! I'm not at all happy that you put the postal address in a Neighbouring city and not the one I chose! And it's been 10 days that I've been running between the post offices to find out where my package is! Congratulations for a shipment that should only be 48 hours!

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Laurence D.

Rating: 2 out of 5

Published on 15/10/2019 à 11h25 following a purchase from 02/10/2019

One of the cans was opened and the defective jar was opened.

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Floriane B.

Rating: 2 out of 5

Published on 15/10/2019 à 09h47 following a purchase from 27/09/2019

The products are of very good quality, however the delivery time is not the one indicated on the site. 1 week delivery time instead of 24-48h according to Pin-Up Secret. It would be good to change your information so that you are not surprised by the waiting time for receipt of the package. Thank you!

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Camille S.

Rating: 1 out of 5

Published on 15/10/2019 à 09h40 following a purchase from 01/10/2019

It gave me a little pimple all over my face and it irritated me (face all red, tight, tight, tight, tight, tight, tight, tight).

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ALLEGRA M.

Rating: 1 out of 5

Published on 15/10/2019 à 09h16 following a purchase from 27/09/2019

Order placed on 28.10.19 to date not received. In spite of the emails sent, I just get a sorry answer for the inconvenience. Several calls made nobody answers. So disappointed to the point, it's just a bunch of crooks. Totally unprofessional. I won't place orders on this site again.

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