Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 3 stars

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Camille P.
Rating: 3 out of 5
following a purchase from 05/08/2019
Softer skin but appearance of big pimples on the face( whereas I had never had pimples like this before). So for the moment not convinced.
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Laura J.
Rating: 2 out of 5
following a purchase from 03/08/2019
Soap is good, but cream dries the skin too much.
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Emilie S.
Rating: 3 out of 5
following a purchase from 04/08/2019
Good product, but it warms up my face when I apply it, it's not very pleasant.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 04/08/2019
15 days of order I'm still waiting and no answer from customer service!
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Antonella P.
Rating: 1 out of 5
following a purchase from 05/08/2019
Very disappointed, not with the quality of the products, but with the delay and lack of information!
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Anaïs P.
Rating: 3 out of 5
following a purchase from 26/07/2019
I have received my order and I am extremely pleased with the service and the pills. I had previously been paying a very high price through prescriptions from my local GP. They dried out my skin, it felt attacked and gave me pimples... Be careful if you have sensitive skin with imperfections. We do not react the same way to cosmetics.
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Helene P.
Rating: 1 out of 5
following a purchase from 31/07/2019
After seeing the comments I thought why not give it a try, it looks great! Well, big disappointment for me ... and worse, an incredible hatred. After only 1 week of use, pimples appear... so far everything is fine since the skin should get used to it, blah blah blah. But when my face starts having red patches, dry patches and so on, I start to worry. Until day 8 when my face is burned... So I don't know what's in your products but I think the compo is up for review !!!! SCANDALOUS so much money for such a result.
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Amandine W.
Rating: 1 out of 5
following a purchase from 21/07/2019
Product that was badly closed so lost.mis mail customer service and no response disappointed. Otherwise pleasant product.
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Elysa C.
Rating: 1 out of 5
following a purchase from 01/08/2019
Soap with too strong an odor package badly packed, disappointed.
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Philomène S.
Rating: 2 out of 5
following a purchase from 31/07/2019
I was rather satisfied until the arrival of my parcel which, despite 4 people designated to pick it up at the delivery address (my home), ended up at the post office of my commune, without anyone explaining to me the miracle by which the delivery address was changed? Amazing....
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Karine F.
Rating: 3 out of 5
following a purchase from 01/08/2019
I'm discovering these products and I'm waiting for the results on my facial redness by using it daily...To be continued
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Dylan L.
Rating: 1 out of 5
following a purchase from 01/08/2019
Delivery times too long followed unavailable
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Chaima B.
Rating: 2 out of 5
following a purchase from 01/08/2019
Probably works on the other ones, but I'm getting huge pimples on my pimples.
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Morgane L.
Rating: 1 out of 5
following a purchase from 28/07/2019
nul
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Margaux F.
Rating: 3 out of 5
following a purchase from 01/08/2019
Efficient and reactive customer service but I am not convinced by the effectiveness of the product ordered (goat's milk soap)
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Hakima B.
Rating: 3 out of 5
following a purchase from 01/08/2019
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. Satisfied with the product since last year.
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Ghizlaine C.
Rating: 1 out of 5
following a purchase from 27/07/2019
Outputs do not meet expected results
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Mireille N.
Rating: 3 out of 5
following a purchase from 12/07/2019
Mixed because since I've been using it, I've had pimples on my face.
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Tifany M.
Rating: 3 out of 5
following a purchase from 23/07/2019
Satisfied!!!
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Katiba C.
Rating: 1 out of 5
following a purchase from 30/07/2019
Order never received I don't recommend secret pin-up to anyone
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Patrick G.
Rating: 3 out of 5
following a purchase from 25/07/2019
very clear site. Not very happy as I received a 50% discount on the goat's milk soaps just after I placed the order. I have received my order of 2 soaps but no promotion as I would have liked to have added 1 more. I think I would go elsewhere on the net for this product from now on. Sincerely Patrick
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Sophie-Christelle L.
Rating: 3 out of 5
following a purchase from 29/07/2019
Very easy to order on the site but the product has not been delivered to the selected post office.
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Mindy C.
Rating: 1 out of 5
following a purchase from 27/07/2019
I received two products in bad condition and I had to send several emails to get just a 50% offer on one of them. For testing the oil free cream and the peel I do not recommend these products. The only product I recommend is the goat's milk soap but it is a bit expensive anyway.
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Clara B.
Rating: 1 out of 5
following a purchase from 26/07/2019
The products are very good, but I am completely disappointed with the after-sales service. I ordered several kits, and I am missing two products in my order. The customer service doesn't want to know anything and redirects me to the post office. Inadmissible, too bad considering the quality of their products!
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Syndelle H.
Rating: 2 out of 5
following a purchase from 24/07/2019
Very disappointed! Product arrived wet and sticky. Empty mouthing mask, which on the first use totally burned me, and I still have a rash. The customer service is to be reviewed only answer for the half-empty pot, a coupon code that forces me to buy a product to make up for the lack of product! Peeling and soap good and pleasant on the other hand the cream no effect can be the cream with oil would have been better for the skin.
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Marie P.
Rating: 1 out of 5
following a purchase from 24/07/2019
Products that have caused an allergic reaction on my face, ++ pimples and eye irritation, dehydrated skin etc.
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Catherine K.
Rating: 3 out of 5
following a purchase from 22/07/2019
Correct products but I expected better, the smell displeased me a lot: very pharmaceutical. I will use them but will not take them back. Otherwise correct delay
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/07/2019
Hello, I received my order 993970127 but the bottle opened in the package .... I immediately made a complaint on the site but no return, no commercial gesture .... nothing! No customer service !!
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Emilie F.
Rating: 1 out of 5
following a purchase from 22/07/2019
I am very, very disappointed with your delivery service. I had ordered a soap and cream without oil except that when I arrived at the post office the card was damaged and one product was missing inside. PinUp secret did not want to reimburse me for this mistake on their part. The commercials made by the show bez person are misleading! I don't recommend it.
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Lauriane C.
Rating: 2 out of 5
following a purchase from 22/07/2019
I received my order completely crushed and the products broken . I was very pleased with the delivery and the pills. I had previously been paying a very high price through prescriptions from my local GP.
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Chloé A.
Rating: 2 out of 5
following a purchase from 19/07/2019
A product open to transport but the customer service did what was necessary even if I had to throw the product away because of reaction to the product.
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Mélanie M.
Rating: 3 out of 5
following a purchase from 21/07/2019
A little expensive for the creams
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Laure P.
Rating: 2 out of 5
following a purchase from 21/07/2019
Hello JAi made an order recently explaining that I had a problem with a bottle with a pump and in return I was told to cut the stem ... the product does not come up I will not have fun to break the bottle a little easy to answer that ... really disappointed...
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Manon D.
Rating: 2 out of 5
following a purchase from 15/07/2019
The small pump for the cream does not work so unusable, the sav tells me they can't do anything because they have no more pump stock. The smell of the cream is really strong and unpleasant. Very disappointed because in the end it's only a company that sells dreams and just wants to make a big publicity stunt through the networks!
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Bilitis R.
Rating: 3 out of 5
following a purchase from 16/07/2019
Problem with the delivery but fixed very quickly! Thank you
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Mélody M.
Rating: 3 out of 5
following a purchase from 16/07/2019
Products received in good condition. Delivery a little slow, but products received.
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Amina M.
Rating: 1 out of 5
following a purchase from 19/07/2019
I didn't get a savo. Pinup, but the customer service won't listen and says it's the post office. It's shameful.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 16/07/2019
Article received different from the one ordered. At first I received a proposal for a commercial gesture but unfortunately after accepting their offer I didn't hear from them again. I am therefore disappointed by this experience.
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Louise P.
Rating: 3 out of 5
following a purchase from 17/07/2019
Product good but delivery packaging too little protect (just a bubble wrap not enough, a rigid cardboard would be better. Thank you!
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Margot M.
Rating: 3 out of 5
following a purchase from 18/07/2019
Good smell, the soap is good but I noticed that some shops sell goat's milk soaps much cheaper while keeping the same quality.
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