Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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I
Ines C.
Rating: 3 out of 5
following a purchase from 16/05/2019
I still haven't had any results after 10 days of treatment but I'm patient because I know that results don't come very quickly like this. Otherwise smell + very pleasant aspect !
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Halla E.
Rating: 3 out of 5
following a purchase from 16/05/2019
I find it too expensive for what it is!
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Camille L.
Rating: 3 out of 5
following a purchase from 15/05/2019
Good quality product and fast delivery. However, during delivery the soap was not properly protected. Bubble wrap but soap dented on all sides. Not great to offer unfortunately...
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Samantha M.
Rating: 3 out of 5
following a purchase from 13/05/2019
Fast shipping, however there is no email to confirm the order nor is there a tracking number which worried me a bit at first.
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Laura D.
Rating: 3 out of 5
following a purchase from 14/05/2019
Smell too strong, drying cream, pimples normally absent ... disappointed.
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Ornella S.
Rating: 3 out of 5
following a purchase from 15/05/2019
I don't see any difference ey4 my skin
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Yousra C.
Rating: 2 out of 5
following a purchase from 03/05/2019
I can't tell the difference. Can this goat's milk soap fight microcyst?
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Christèle L.
Rating: 3 out of 5
following a purchase from 13/05/2019
No message to notify me when the package arrives at the drop-off point.
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perrine L.
Rating: 3 out of 5
following a purchase from 14/05/2019
Rather good product my skin is soft and less oily but having a reactive skin and tendency to eczema in the cheeks, I see no improvement on the contrary my cheeks are full of small red pimples. But it's still a good product for the T-zone.
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Myriam C.
Rating: 3 out of 5
following a purchase from 13/05/2019
Red patch on the face skin that has become very dry irritated disappointed
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Eléa P.
Rating: 3 out of 5
following a purchase from 11/05/2019
Product well received, despite the fact that the package did not arrive at the place for which I had paid for it to arrive. Satisfied overall
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Elodie B.
Rating: 1 out of 5
following a purchase from 10/05/2019
No customer service...
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Ghita F.
Rating: 3 out of 5
following a purchase from 12/05/2019
The goat's milk mask dried out my skin a lot, and it didn't work much on my acne.
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Kenza M.
Rating: 3 out of 5
following a purchase from 13/05/2019
No email/sms to find out if the package is gone. No way to track the package. No indication of delivery times.
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Axelle S.
Rating: 3 out of 5
following a purchase from 12/05/2019
It doesn't have an immediate effect as indicated on the site I use it for about 1 week but I don't see any improvement.
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Hakima B.
Rating: 1 out of 5
following a purchase from 29/04/2019
No tracking, I make a claim following my package, I have for answer the information known by the colissimo tracking.
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Manon B.
Rating: 3 out of 5
following a purchase from 01/05/2019
The package arrived safely. However I had asked when I ordered if it was possible to have a small transport bag or a box to take it on holiday/weekend. And I had no return.
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Rebecca C.
Rating: 1 out of 5
following a purchase from 09/05/2019
Well actually I must have an allergy to some products!!!?????when I use the products my face is all red like a mask!!!! I'm disgusted ????
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Chaima M.
Rating: 2 out of 5
following a purchase from 01/05/2019
The delivery times were not respected.
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Sophie M.
Rating: 2 out of 5
following a purchase from 09/05/2019
Open bottle in the package
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Sabrina A.
Rating: 3 out of 5
following a purchase from 06/02/2019
When I use it, it gives me pimples.
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Florence D.
Rating: 3 out of 5
following a purchase from 08/05/2019
My daughter has been using the soap and cream for a month and a half now and there is no obvious difference on her pimples, so already the soap is much too expensive for the result. Disappointed by the publicity made around it by the bloggers.
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Célia M.
Rating: 3 out of 5
following a purchase from 08/05/2019
At the moment I'm not too satisfied because I've had pimples. I'm continuing for the moment because it might be normal.
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Britanie B.
Rating: 3 out of 5
following a purchase from 05/05/2019
Soap with a pleasant top texture very soft and natural . On the other hand for the face creams very chemical and not very effective against skin problems. Moreover relatively high price
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Laure P.
Rating: 2 out of 5
following a purchase from 29/04/2019
Very disappointed, both with customer service and with the failure to comply with contractual stipulations. Indeed: - I didn't get an answer to the question I asked by email 8 days before, despite a reminder. It was only indicated to me in answer to this reminder that the answers were brought within 4 to 5 working days.... which is not specified anywhere... and even though this precision was brought to me... by return of mail. - it was never answered to my question for lack of professional knowledge and skills. - the indicated delivery times were not respected, I waited 4 times more than the contractually indicated time and I finally started again. And the products are not crazy ...
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Aicha B.
Rating: 2 out of 5
following a purchase from 08/05/2019
Does not correspond to the expectations seen on the site
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Aline C.
Rating: 2 out of 5
following a purchase from 08/05/2019
For my part the soap made me appear pimples but maybe it's my skin that is not suitable ...
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Manon B.
Rating: 2 out of 5
following a purchase from 09/05/2019
Coli delivered late Product arrived damaged
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Charlène E.
Rating: 1 out of 5
following a purchase from 08/05/2019
My opinion is very bad I do not talk about the product since I still have not tested it since I still have not received it! I ordered on pin up secret after seeing the ads of all the reality TV stars, the shipping was very fast however they sent my product in another relay point than the one I had initially requested. So I couldn't pick up the package due to my schedule and the relay point's schedule, so the package was returned to them and now they are asking me to wait two weeks to see what they will do to solve the problem! This is nonsense they have my money and the product! Every time I try to find out if they've found a solution they always send me the same email already prepared. For me the solution is simple: either you refund me or send the product back to the address I asked for when I placed my order! A VERY BAD EXPERIENCE for me and even if they send me back the product and it works I would never recommend them!!!
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Carla J.
Rating: 3 out of 5
following a purchase from 08/05/2019
Goat's milk soap and precious cream are really great products but the peeling is really bad, there's no other words, I did exactly what it says in relation to the use of the product and yet after rinsing it remains an unpleasant film (like chewing gum that bursts on your face) impossible to remove. It was gone the next day. I absolutely do not recommend it!!
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Laura P.
Rating: 3 out of 5
following a purchase from 28/04/2019
Collect the day before the order is placed. But send more than 10 days later. Inquiry no answer Customer service deplorable
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Elsa T.
Rating: 3 out of 5
following a purchase from 08/05/2019
Disappointed with the dosage of the cream (big air hole) and no action from customer service.
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Emilie B.
Rating: 2 out of 5
following a purchase from 27/04/2019
I emailed a request because there was an offer at the same time... no response from them. Not very commercial. Disappointed
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Amandine R.
Rating: 2 out of 5
following a purchase from 07/05/2019
After two weeks I still have not received my order because my order was lost.
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Nora O.
Rating: 3 out of 5
following a purchase from 05/05/2019
Medium
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Oceane S.
Rating: 3 out of 5
following a purchase from 06/05/2019
It gives me pimples, but the application of soap is really very pleasant.
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Gwendolyn L.
Rating: 3 out of 5
following a purchase from 06/05/2019
I had requested a delivery to my home, but I had to pick up the package at a post office opposite my home.
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EDWIGE Y.
Rating: 3 out of 5
following a purchase from 06/05/2019
The products are not easily visible enough.
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Marwa M.
Rating: 3 out of 5
following a purchase from 06/05/2019
I've only used it twice, so I can't judge its effectiveness yet.
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Anissa B.
Rating: 3 out of 5
following a purchase from 05/05/2019
No results for the moment
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