Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

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V
Valentine C.
Rating: 2 out of 5
following a purchase from 19/03/2019
Very disappointed with the product
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Mathilde G.
Rating: 1 out of 5
following a purchase from 18/03/2019
I was delighted with the product but extremely disappointed with the delivery. I was delivered to the wrong relay point (knowing that I had modified it at the time of my order) Disappointing!
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Olivia D.
Rating: 1 out of 5
following a purchase from 18/03/2019
I got my soap super fast, that was the only good thing unfortunately, ... First of all what a shame to call the soap "goat's milk soap" when there's a chouya in it,... the more it's the tea tree ect,... So I was expecting a sweet smell,... I missed it. Anyway, it doesn't stop me, I start to use soap,... result of the count, my hand is dry from one day to the next, and the worst thing is my under eyes completely irritated! Knowing that I obviously avoided the contour of my eyes,... my dark circles were all red, very irritated, it it itched and I was peeling! As if I had eczema,... I kept on using the soap... you never know, maybe it's not that,... except that it got worse! I had to stop it and go to the pharmacy and ask for an antibiotic cream,... I haven't used it for 8-9 days now and my under eye is still very dry, whereas before it wasn't,... Thanks Pinup Secret! Even with the -30%, this soap is still much too expensive and to get the same results,... no thanks!
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Sarah L.
Rating: 3 out of 5
following a purchase from 15/03/2019
I don't see any improvement on my skin and the soap stings my face like a mask I still have so many acne pimples.
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Coralie M.
Rating: 3 out of 5
following a purchase from 26/02/2019
No worries secure my account registration ok just the 2nd order I can't log in hai due ask for 1 new password 1 a little hard otherwise coupon code great to work well ??
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Morgane B.
Rating: 3 out of 5
following a purchase from 17/03/2019
Packaging too simple, not even a little word... just the soap thrown in the packet... no good.
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Cindy A.
Rating: 3 out of 5
following a purchase from 17/03/2019
So far, so good.
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Justine H.
Rating: 2 out of 5
following a purchase from 15/03/2019
The package should arrive at our place given the price of delivery ...
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Nourane B.
Rating: 2 out of 5
following a purchase from 17/03/2019
Wrong, don't take off my micro cysts, false advertising.
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Ten R.
Rating: 2 out of 5
following a purchase from 17/03/2019
bof
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Aurelie A.
Rating: 1 out of 5
following a purchase from 15/03/2019
I still have not received my order after 2 weeks.
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Débora Barbosa B.
Rating: 2 out of 5
following a purchase from 12/03/2019
I feel like it's blackening me because I'm black with skin. And I've got these huge, painful pimples that grew when I didn't have them before.
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Manon V.
Rating: 2 out of 5
following a purchase from 14/03/2019
It dries out my skin way too much, it's a horror for the price....
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Perrine D.
Rating: 1 out of 5
following a purchase from 10/03/2019
I have been deducted twice from the amount of my order and since I asked for a refund of the overpayment I have no more news.
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Yolanda A.
Rating: 1 out of 5
following a purchase from 23/02/2019
The products are unfortunately not hypoallergenic, especially the soap that caused me allergic reactions, very disappointed with the price.
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Natacha V.
Rating: 3 out of 5
following a purchase from 14/03/2019
I have received all items in my order in two shipments just as you stated. I have received all items in my order in two shipments just as you stated.
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Ambre B.
Rating: 1 out of 5
following a purchase from 13/03/2019
Product not adapted to my skin.
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Mélissa P.
Rating: 1 out of 5
following a purchase from 14/03/2019
Package not received!
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Bianca M.
Rating: 3 out of 5
following a purchase from 12/03/2019
I had a rash after using the soap, I have sensitive skin, the rash faded the next day but I will not buy this product again.
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Sabrina M.
Rating: 1 out of 5
following a purchase from 13/03/2019
I have received my order one month after with a missing product customer service leaves something to be desired if we do not panic to ask where is our order nobody warns you it is deguelasse since the price we put in Very disappointed I do not recommend it
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Maxine B.
Rating: 1 out of 5
following a purchase from 13/03/2019
Unfortunately, it burned my skin
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Stéphanie S.
Rating: 3 out of 5
following a purchase from 12/03/2019
Delighted with the goat's milk soap but disappointed with the cream - the pump doesn't work! Given the price I find the return of the seller abused! I tried to cut the stem but nothing changes ! At the price of the product I find it just inadmissible!
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Ariane C.
Rating: 1 out of 5
following a purchase from 12/03/2019
Nul
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Chloé D.
Rating: 1 out of 5
following a purchase from 12/03/2019
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
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Julie B.
Rating: 3 out of 5
following a purchase from 12/03/2019
When I received a cream that was too compact to use, I almost had to cry to get one back... SAV limit
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Anna-Sophie F.
Rating: 3 out of 5
following a purchase from 11/03/2019
I have received the order and I am extremely pleased with the service and the pills. I had previously been paying a very high price through prescriptions from my local GP.
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Marie V.
Rating: 3 out of 5
following a purchase from 11/03/2019
Unfortunately, I had an allergic reaction to the cream.
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Aurélien C.
Rating: 1 out of 5
following a purchase from 11/03/2019
Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye
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Talia H.
Rating: 3 out of 5
following a purchase from 11/03/2019
The cream is good, but there's very little of it. Value for money, I find it a bit expensive.
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Cindy L.
Rating: 3 out of 5
following a purchase from 11/03/2019
Packagin to review. Kind of simple.
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Anna M.
Rating: 3 out of 5
following a purchase from 11/03/2019
Very good product but I never got the 2 day creams back as expected.
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Beatrice G.
Rating: 2 out of 5
following a purchase from 11/03/2019
The site is not ergonoimic and would deserve further development. When you choose a relay point in your professional commune, it is initialized at the nearest relay point to your home. an abbreviation in 2019. So, a note left in the order and a call from 9:00 am after the order allows to take into account the instruction. It's a pity because it serves the products which are of high quality.
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Hania M.
Rating: 2 out of 5
following a purchase from 06/03/2019
I haven't noticed any changes, and new buttons are being installed.
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Najat B.
Rating: 2 out of 5
following a purchase from 10/03/2019
Naj
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Nawel R.
Rating: 3 out of 5
following a purchase from 10/03/2019
Medium
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Karima H.
Rating: 3 out of 5
following a purchase from 10/03/2019
I have found that goat soap has made a difference to my spots and pimples, it does make the skin softer but nothing more. I've been using it for 2 weeks now, maybe on a long term basis, that's what I'm saying.
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Melanie D.
Rating: 2 out of 5
following a purchase from 09/03/2019
Package arrived late. The Soap makes the skin much too dry, the smell is not very pleasant and the worst thing after a few seconds of application it makes my face all red with burns. Not very satisfied, especially for such a price for a soap.
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Frederique C.
Rating: 3 out of 5
following a purchase from 07/03/2019
Everything went well, but the package took much longer to arrive.
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Fatoumata S.
Rating: 3 out of 5
following a purchase from 07/03/2019
Bien
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Camille V.
Rating: 3 out of 5
following a purchase from 25/02/2019
Fast delivery, great packaging but many more pimples on my skin to see on the long term for the precious cream Super texture for the gentle exfoliator, and pleasant smell on the mask soap.
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