Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 3 stars

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Diane D.
Rating: 1 out of 5
following a purchase from 16/02/2019
Not so handmade and natural in composition... I'm disappointed.
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Pascale G.
Rating: 3 out of 5
following a purchase from 26/01/2019
The package took a month to arrive and for good reason they got my address wrong. But otherwise the products are great!
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Justine B.
Rating: 3 out of 5
following a purchase from 16/02/2019
Very good product but received with two open packages...
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Camille R.
Rating: 1 out of 5
following a purchase from 17/02/2019
The soap is fine but I didn't get the oil I ordered... The after-sales service tells me to check with the Post Office and doesn't want to deal with it. I'm disappointed.
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Aminata D.
Rating: 3 out of 5
following a purchase from 18/02/2019
Sava
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Sabrina A.
Rating: 1 out of 5
following a purchase from 17/02/2019
I used the soap once and it scratched my face and accentuated my pimples.
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Pauline D.
Rating: 3 out of 5
following a purchase from 16/02/2019
Slightly long delivery but great products
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Althea B.
Rating: 3 out of 5
following a purchase from 17/02/2019
My soap came to break and crush, very unfortunate, the rest of the product was in good condition despite everything.
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Margaux W.
Rating: 3 out of 5
following a purchase from 18/02/2019
I ordered the soap and cream and scrub. I have sensitive combination skin and I have the impression that the products are too strong for it (appearance of tartar). The cream is not nutritious enough for me. And the exfoliation I don't like the fact that it's to be exfoliated but the gel texture is very pleasant.
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David L.
Rating: 3 out of 5
following a purchase from 17/02/2019
I put 3 stars because I had a reaction to the use of the precious complexion soap and the precious cream. After two days my skin started to peel and I started to have red patches on certain areas of the face like the nose, chin, forehead. I don't think it was your products but it was probably my skin that had a reaction.
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Sandrine D.
Rating: 2 out of 5
following a purchase from 16/02/2019
Instead of mitigating My imperfections your product has amplified them.
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ELENA B.
Rating: 3 out of 5
following a purchase from 18/02/2019
More than two weeks waiting to receive my package... Now I haven't tested the products yet, I hope they will be good and that if I have to reorder it will be faster!
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fadila Z.
Rating: 1 out of 5
following a purchase from 17/02/2019
All right.
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Daphnée G.
Rating: 1 out of 5
following a purchase from 12/02/2019
I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!
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camille L.
Rating: 1 out of 5
following a purchase from 08/02/2019
Delivery times too long
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Julie B.
Rating: 3 out of 5
following a purchase from 14/02/2019
The products are very good but I was sure I ordered a kit containing 2 soaps as well as a cream and a scrub but also a third soap. Yet I never received this famous third soap.
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Lucie A.
Rating: 2 out of 5
following a purchase from 10/02/2019
Appearance of pimples on the chin, very disappointed with the soap.
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Davina C.
Rating: 1 out of 5
following a purchase from 23/01/2019
Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!
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Elise D.
Rating: 2 out of 5
following a purchase from 15/02/2019
My package was damaged. My spouse accepted it because the package was complete. The problem was that the cream was not properly sealed. So I don't know what happened to my cream and the after-sales service told me to go to the post office.
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Léna K.
Rating: 3 out of 5
following a purchase from 14/02/2019
I am very pleased with the product but much less so with the delivery which is only by post and not at a relay point. It's difficult to go to the post office when you have a classic active life so for me it's a big negative point especially considering the rates applied: 26 € for a simple goat's milk soap.
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Andréa G.
Rating: 1 out of 5
following a purchase from 13/02/2019
It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 15/02/2019
I've never received a package
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Sara D.
Rating: 3 out of 5
following a purchase from 14/02/2019
I have received all items in my order in two shipments just as you stated.
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Angelina C.
Rating: 1 out of 5
following a purchase from 13/02/2019
Not received
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Melissa C.
Rating: 3 out of 5
following a purchase from 11/02/2019
No delivery worries, the products are well packed, and the package is beautiful! But they are not at all adapted to my skin, a beautiful allergy and a desiccation as a result. Well disappointed, but I'm sure it can be suitable for other skin types.
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Laetitia L.
Rating: 1 out of 5
following a purchase from 18/09/2018
No results, and my daughter had an allergic reaction. We had to go to the doctor.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 09/02/2019
At the moment I can't see any difference in my skin. The soap leaves it soft but the result I am waiting to see in time.
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Léa B.
Rating: 3 out of 5
following a purchase from 14/02/2019
Bien
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Emilie R.
Rating: 1 out of 5
following a purchase from 13/02/2019
Super nothing to say
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Soumaya A.
Rating: 2 out of 5
following a purchase from 10/02/2019
I have used the soap and your peel and I have pimpled skin but I don't have acne skin so this product is not suitable for everyone.
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Ophelie S.
Rating: 2 out of 5
following a purchase from 13/02/2019
I ordered the goat's milk soap and I heard everywhere that it was magic. I have red patches that usually appear on my face from time to time. Since 1 week that I do morning and evening and 1 time a week in mask I have big red and dry non stop patches that make me peel. It itches and burns. I'm disappointed for the price I paid for it I was really expecting a good result not this.
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Marie M.
Rating: 2 out of 5
following a purchase from 12/02/2019
Soap package itself opened, a piece of the soap broken off
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CHRISTELLE S.
Rating: 2 out of 5
following a purchase from 13/02/2019
No way to change an error in the delivery address within 2mn after validation yet mail sent. ...I had to pay again shipping costs ...
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Soumia A.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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Kinsley D.
Rating: 1 out of 5
following a purchase from 13/02/2019
I find that the service is not good, I ordered my colli in July 2018 it's February 2019 and I finally received my colli. I had to pay 3,90€ more for the transport whereas the colli never arrived expensive me and I did not have to recommend to go to seek my coli at the post office or any... so I would not order any more expensive you and would recommend to nobody to come expensive you very disappointed?
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Stephanie M.
Rating: 3 out of 5
following a purchase from 12/02/2019
products received after the said date, and an error in the order. Still waiting for a coupon to buy the product not sent in the order. I was hoping for a better compensation to correct their error. I'm disappointed with the customer service.
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Johanna N.
Rating: 3 out of 5
following a purchase from 12/02/2019
I find soap very, very expensive.
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Wendy C.
Rating: 1 out of 5
following a purchase from 13/02/2019
I don't know if this is normal, but this product on me develops a lot of pimples and my face gets hot. So I stopped. Money thrown away. I love it.
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Elodie P.
Rating: 1 out of 5
following a purchase from 12/02/2019
Poor packaging regarding my order ... product already opened, rather disturbing for a question of hygiene
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Vanessa C.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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