Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 897 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 3 stars

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Elena B.
Rating: 3 out of 5
following a purchase from 18/02/2019
More than two weeks waiting to receive my package... Now I haven't tested the products yet, I hope they will be good and that if I have to reorder it will be faster!
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Fadila Z.
Rating: 1 out of 5
following a purchase from 17/02/2019
All right.
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Daphnée G.
Rating: 1 out of 5
following a purchase from 12/02/2019
I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!
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Camille L.
Rating: 1 out of 5
following a purchase from 08/02/2019
Delivery times too long
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Julie B.
Rating: 3 out of 5
following a purchase from 14/02/2019
The products are very good but I was sure I ordered a kit containing 2 soaps as well as a cream and a scrub but also a third soap. Yet I never received this famous third soap.
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Lucie A.
Rating: 2 out of 5
following a purchase from 10/02/2019
Appearance of pimples on the chin, very disappointed with the soap.
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Davina C.
Rating: 1 out of 5
following a purchase from 23/01/2019
Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!
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Elise D.
Rating: 2 out of 5
following a purchase from 15/02/2019
My package was damaged. My spouse accepted it because the package was complete. The problem was that the cream was not properly sealed. So I don't know what happened to my cream and the after-sales service told me to go to the post office.
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Léna K.
Rating: 3 out of 5
following a purchase from 14/02/2019
I am very pleased with the product but much less so with the delivery which is only by post and not at a relay point. It's difficult to go to the post office when you have a classic active life so for me it's a big negative point especially considering the rates applied: 26 € for a simple goat's milk soap.
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Andréa G.
Rating: 1 out of 5
following a purchase from 13/02/2019
It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 15/02/2019
I've never received a package
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Sara D.
Rating: 3 out of 5
following a purchase from 14/02/2019
I have received all items in my order in two shipments just as you stated.
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Angelina C.
Rating: 1 out of 5
following a purchase from 13/02/2019
Not received
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Melissa C.
Rating: 3 out of 5
following a purchase from 11/02/2019
No delivery worries, the products are well packed, and the package is beautiful! But they are not at all adapted to my skin, a beautiful allergy and a desiccation as a result. Well disappointed, but I'm sure it can be suitable for other skin types.
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Laetitia L.
Rating: 1 out of 5
following a purchase from 18/09/2018
No results, and my daughter had an allergic reaction. We had to go to the doctor.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 09/02/2019
At the moment I can't see any difference in my skin. The soap leaves it soft but the result I am waiting to see in time.
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Léa B.
Rating: 3 out of 5
following a purchase from 14/02/2019
Bien
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Emilie R.
Rating: 1 out of 5
following a purchase from 13/02/2019
Super nothing to say
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Soumaya A.
Rating: 2 out of 5
following a purchase from 10/02/2019
I have used the soap and your peel and I have pimpled skin but I don't have acne skin so this product is not suitable for everyone.
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Ophelie S.
Rating: 2 out of 5
following a purchase from 13/02/2019
I ordered the goat's milk soap and I heard everywhere that it was magic. I have red patches that usually appear on my face from time to time. Since 1 week that I do morning and evening and 1 time a week in mask I have big red and dry non stop patches that make me peel. It itches and burns. I'm disappointed for the price I paid for it I was really expecting a good result not this.
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Marie M.
Rating: 2 out of 5
following a purchase from 12/02/2019
Soap package itself opened, a piece of the soap broken off
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Christelle S.
Rating: 2 out of 5
following a purchase from 13/02/2019
No way to change an error in the delivery address within 2mn after validation yet mail sent. ...I had to pay again shipping costs ...
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Soumia A.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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Kinsley D.
Rating: 1 out of 5
following a purchase from 13/02/2019
I find that the service is not good, I ordered my colli in July 2018 it's February 2019 and I finally received my colli. I had to pay 3,90€ more for the transport whereas the colli never arrived expensive me and I did not have to recommend to go to seek my coli at the post office or any... so I would not order any more expensive you and would recommend to nobody to come expensive you very disappointed?
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Stephanie M.
Rating: 3 out of 5
following a purchase from 12/02/2019
products received after the said date, and an error in the order. Still waiting for a coupon to buy the product not sent in the order. I was hoping for a better compensation to correct their error. I'm disappointed with the customer service.
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Johanna N.
Rating: 3 out of 5
following a purchase from 12/02/2019
I find soap very, very expensive.
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Wendy C.
Rating: 1 out of 5
following a purchase from 13/02/2019
I don't know if this is normal, but this product on me develops a lot of pimples and my face gets hot. So I stopped. Money thrown away. I love it.
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Elodie P.
Rating: 1 out of 5
following a purchase from 12/02/2019
Poor packaging regarding my order ... product already opened, rather disturbing for a question of hygiene
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Vanessa C.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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Elodie R.
Rating: 3 out of 5
following a purchase from 11/02/2019
I'm doing the treatments I bought correctly but I don't see any improvement... Maybe in time the results will show!
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Mégane C.
Rating: 3 out of 5
following a purchase from 08/02/2019
Pleasant soap, I love the texture and smell but for the moment no improvement on the imperfections (pimples) of my face, I'm waiting to see if with time I see a change.
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Jennyfer G.
Rating: 3 out of 5
following a purchase from 11/02/2019
Right. I've been using it for 10 days without success except for more pimples and dry skin. I am very disappointed.
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Ahlem E.
Rating: 2 out of 5
following a purchase from 11/02/2019
This soap is supposed to soften the Button. As far as I'm concerned. I've got a lot more.
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Laetitia A.
Rating: 3 out of 5
following a purchase from 08/02/2019
Delivery too long. And information too vague, we don't know how to use the products.
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Camille A.
Rating: 2 out of 5
following a purchase from 10/02/2019
Did the rash reappear with use?? Not suitable for everyone
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Jessica M.
Rating: 3 out of 5
following a purchase from 10/02/2019
Pass mould
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Robin G.
Rating: 3 out of 5
following a purchase from 11/02/2019
The package wasn't sent to the nearest post office relay...
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Mélanie D.
Rating: 3 out of 5
following a purchase from 11/02/2019
I cracked after all the sharing on social networks but very disappointed my skin suffers from this so-called miracle product! I have a lot of pimples that have come out after using the products even though my skin didn't have a single one!
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Olivia C.
Rating: 2 out of 5
following a purchase from 08/02/2019
I didn't receive my package
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Julie C.
Rating: 3 out of 5
following a purchase from 08/02/2019
I don't see any results unfortunately! And I have pimples coming out ... and still my skin is dry in some places ...
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